Top 253 Hotel Jobs in Pr

Reservations Agent
The Condado Plaza Hotel —San Juan, PR
- $15 an hour
- Sales
- Computer literacy
- Basic math
Quick Apply
12d
Guest Services Agent PM/Overnight
Hilton Garden Inn San Juan Condado —San Juan, PR
- $15.75 an hour
- Overnight shift
- Spanish
- English
- Hotel
Quick Apply
6d
Front Desk Receptionist
Well & Being Spa at Fairmont El San Juan Hotel —San Juan, PR
- $12.00 - $15.43 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Guest Services Agent PT
Embassy Suites by Hilton San Juan Hotel & Casino —Carolina, PR
- Part-time
- Bilingual
- Computer literacy
- High school diploma or GED
Front Desk Agent
Marriott International, Inc —San Juan, PR
- $14 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
Hotel Front Desk Agent
Residence Inn Isla Verde —Carolina, PR
- Full-time
- Computer literacy
- Residential
- Hotel
3d
Guest Services Agent
Hyatt Centric San Juan Isla Verde —Carolina, PR
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Receptionist
Casa Placita Hotel —San Juan, PR
- $11.00 - $11.50 an hour
- Full-time
Quick Apply
10d
Front Office Manager
AC Hotel San Juan Condado —San Juan, PR
- Full-time
- Word processing
- Mid-level
- Windows
Security Dispatcher
The Condado Plaza Hotel —San Juan, PR
- $13.25 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
12d
Front Desk Agent - Night Shift
Bella Surf Inn —Isabela, PR
- $11.50 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
1d
Housekeeper-MakeReady
Marriott International, Inc —San Juan, PR
- $16.07 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
13d
Front Desk Agent
Borinquen Beach Inn —Carolina, PR
- From $11 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Flexible schedule
Quick Apply
12d
Guest Services Agent
Casa Costera Apartments by Marriott —Carolina, PR
- Full-time
- Spanish
- Hotel
- Data entry
Quick Apply
Hotel Front Desk Clerk
Fajardo Inn —Puerto Real, PR
- From $11 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
Quick Apply
Front Desk Agent
Pyramid Hotel Group —Río Grande Municipio, PR
- $14 an hour
- Weekends as needed
- Bilingual
- Sales
- Computer literacy
- Health insurance
- Paid time off
Guest Service Expert
Marriott International, Inc —San Juan, PR
- Part-time
Front Desk Agent
Hotel Alma San Juan —San Juan, PR
- $14 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
Quick Apply
13h
Front Desk Supervisor
SAN JUAN HOTEL RUMBAO —San Juan, PR
- Extended hours
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
10d
Front Desk Agent
Spark by Hilton Ponce —Ponce, PR
- $10.50 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
- Health insurance
- Employee discount
Quick Apply
3d

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hotel jobs near pr

Reservations Agent

The Condado Plaza Hotel
San Juan, PR

Quick Apply

Job Details

$15 an hour
12 days ago

Qualifications

Customer communication
Computer literacy
High school diploma or GED

Full Job Description

Efficient operation of in-house reservations through the selling of guest rooms and maximization of revenues.

Answers calls, returns e-mails and voicemails. Assists guest in booking reservations, by providing superior property knowledge
Audits OnQ PM for reservations accuracy. Looks for special requests, coding issues and billing requirements.
Reviews group pick up, assist in ensuring proper availability. Monitors and charges No Shows and Late Cancels daily.
Reviews and audits third parties and consolidate.
Assists management by booking transient reservations
Assists other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions.
Processes all group contracts from the Sales Department. Obtains data from various sources, including but not limited to, electronic messages and handwritten lists. Enters all group blocks into reservations computer system and verifies correctness of data entered against the data received. Follows up with Sales Department regarding all questions that stem from the groups. Monitors group blocks after they have been entered into the computer system.
Assists the local Reservations Desk at HRW with questions, problems or concerns that arise concerning reservations made at the hotel.
Maintains suite reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet customer needs.
Ability to effectively deal with internal and external guests, some of which will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts.
Basic math skills including the use of a calculator and Excel
Ability to listen and effectively comprehend the English language
Ability to access, read and accurately input information using a moderately complex computer system.
Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
Any other tasks assigned by General Manager or Director.

Requirements:

1-2 years of experience in reservations or as a guest services agent.
High school diploma or equivalent.
Bilingual.

Quick Apply

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hotel jobs in pr

Reservations Agent

Guest Services Agent PM/Overnight

Front Desk Receptionist

Guest Services Agent PT

Front Desk Agent

Hotel Front Desk Agent

Guest Services Agent

Front Desk Receptionist

Front Office Manager

Security Dispatcher

Front Desk Agent - Night Shift

Housekeeper-MakeReady

Front Desk Agent

Guest Services Agent

Hotel Front Desk Clerk

Front Desk Agent

Guest Service Expert

Front Desk Agent

Front Desk Supervisor

Front Desk Agent

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