Top 177 Call center representative Jobs in Prosper, Tx

Collections Representative
IQ Ventures —Carrollton, TX
- From $17 an hour
- Full-time
- Bilingual
- Background check
- Microsoft Outlook
- Paid training
- Health savings account
Quick Apply
4d
Customer Care Representative, PSA (Work Onsite)
Collectors —Plano, TX
- $19.50 - $21.50 an hour
- Email
- Research
- US work authorization
- Ability to sit for extended periods
- Commuter assistance
- Paid holidays
Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
Quick Apply
Call Center Agent
Texas Back Institute —Plano, TX
- Full-time
- Communication skills
- Entry level
- Time management
- Employee stock purchase plan
- Disability insurance
Quick Apply
Call Center Representative (Remote)
Safari Sports USA —Dallas, TX
- $10 - $15 an hour
- Contract
- Remote
- Microsoft Excel
- English
- Organizational skills
- Work from home
Quick Apply
4d
Full Time Call Center Representative - work hybrid
TRANZACT —Frisco, TX
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
8d
Customer Service Agent
Shield HealthCare —Carrollton, TX
- $19 - $20 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Inbound Call Center Representative
SmithRx —Plano, TX
- $21 an hour
- Weekends as needed
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
Quick Apply
6h
Customer Service Associate
Pinnacle Innovations Inc. —Dallas, TX
- $23.32 - $28.08 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
10d
CSR - Customer Service Representative
HomeShield Pest Control —Dallas, TX
- $18 - $23 an hour
- Part-time
- Customer service
- English
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Specialist, I
Carrington Mortgage Holdings —Plano, TX
- $22 an hour
- Full-time
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Health insurance
- Tuition reimbursement
13d
Customer Service Representatives - IN OFFICE
Loss Prevention Services MS LP —Plano, TX
- 8 hour shift
- English
- Administrative experience
- In-person
- Paid holidays
- Health insurance
Quick Apply
4d
Remote Customer Service Representative
Essilor and Subsidiaries —Dallas, TX
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Health insurance
- Paid time off
Customer Service Representative
Mercedes-Benz of Plano —Plano, TX
- $16 an hour
- Computer literacy
- High school diploma or GED
- Driver's License
- Paid parental leave
- AD&D insurance
Quick Apply
Call Center Agent
C-Payment Services —Richardson, TX
- $20 - $35 an hour
- Urgently hiring
- In person
- Computer literacy
- Computer skills
- Entry level
- Paid time off
Benefits Center Agent - Full Time - Onsite Plano, TX
Human Coalition —Plano, TX
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick Apply
7d
Fraud Support Call Center Representative (CCC)
Jack Henry & Associates —Allen, TX
- $34,320 - $37,500 a year
- Weekends as needed
- Hybrid work
- Data entry
- 1 year
- Entry level
Customer Care Center CSR (30 - 35 hours per week)
Sunflower Bank NA —Plano, TX
- Online Application
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
3d
Customer Service Representative
Merry Maids —Plano, TX
- $600 - $800 a week
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
IKS Health —Coppell, TX
- Up to $18.50 an hour
- Full-time
- Computer literacy
- HIPAA
- Organizational skills
- Health insurance
- 401(k)

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Collections Representative

IQ Ventures
Carrollton, TX

Quick Apply

Job Details

Full-time
From $17 an hour
4 days ago

Benefits

Paid training
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Snacks provided
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program

Qualifications

Employee relationship building
High school diploma or GED
Collections account management

Full Job Description

Want to join our team as a Collections Representation?

We are growing and looking to expand our Collections team. We provide paid training and opportunities for growth and advancement.

IQVentures is looking for a motivated collections associate who is looking to help people with obtaining financial assistance by providing excellent customer service while assisting customers with repaying their debt. This position works with a department of highly motivated and successful agents who take pride in their work.

Pay: Hourly rate plus monthly commission up to $1,200

Sign on bonus for experienced collectors

Schedule: Rotating schedule within our Contact Center hours- 2 late nights per week and 2 Saturdays per month: Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm

Location: This is a full time position located on-site in our Carrollton, TX office.

Responsibilities:

Receive inbound and make outbound calls collecting outstanding receivables.
Provide exceptional customer service by answering general inquires, invoice questions, and addressing customer concerns.
Contact and notify customers of delinquent accounts by telephone to solicit payment.
Locate and monitor overdue accounts, using a variety of systems.
Confer with customers by telephone to determine reasons for overdue payments and to review the terms of service, or credit contracts.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Record information about financial status of customers and status of collection efforts.
Perform various administrative functions for assigned accounts, such as recording address changes and updating the records of customers.
Meet Production Goals: Promise to pays, dollars collected, individual, team and/or department goals.
Perform all tasks in compliance with company policies and procedures.
Develop and maintain positive, professional relationships with peers, and customers.

Skills:

Excellent verbal communications skills with the ability to make quick, accurate and appropriate decisions.
Strong active listening, negotiation and persuasion skills
Ability to analyze problems and resolve in a timely manner.
Ability to read and write clear and understandable instructions.
Self-starter with the ability to work independently and collaboratively in a team to achieve goals and identify and solve problems.
Ability to work in a rapidly changing deadline driven environment while effectively managing multiple responsibilities and prioritizing accordingly.
Working knowledge of Word, Excel, Outlook and PowerPoint.

Experience and Education:

High School Diploma or Equivalent required.
Collection or call center experience strongly preferred.
Hospitality Industry experience a plus.
Bilingual candidates a plus.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit, use a computer, and talk on the phone for long periods of time.

We Offer:

Laidback, casual, and fun office environment
Food truck on site most days
Breakroom with free snacks
Excellent commission potential
Advancement opportunities

IQ Ventures is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Referral program
Vision insurance

Application Question(s):

Are you able to work on a rotating schedule within our Contact Center? Schedule requires 2 late nights per week and 2 Saturdays per month: Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm
Are you able to work on-site at our Carrollton, TX office for a minimum of 90 days?

Experience:

debt collection: 1 year (Required)

Ability to Commute:

Carrollton, TX 75006 (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in prosper, tx

Collections Representative

Customer Care Representative, PSA (Work Onsite)

Call Center Representative - Hybrid

Call Center Agent

Call Center Representative (Remote)

Full Time Call Center Representative - work hybrid

Customer Service Agent

Inbound Call Center Representative

Customer Service Associate

CSR - Customer Service Representative

Customer Service Specialist, I

Customer Service Representatives - IN OFFICE

Remote Customer Service Representative

Customer Service Representative

Call Center Agent

Benefits Center Agent - Full Time - Onsite Plano, TX

Fraud Support Call Center Representative (CCC)

Customer Care Center CSR (30 - 35 hours per week)

Customer Service Representative

Customer Service Representative

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