Top 1216 Customer experience manager Jobs in Provo, Ut

Account Manager
Spartan Companies —Utah County, UT
- From $100,000 a year
- Overtime
- Spanish
- 5 years
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
Store Manager
Sierra —American Fork, UT
- Full-time
- Merchandising
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Housekeeping Manager
Residence Inn Marriott —Provo, UT
- Full-time
- Inventory management
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Success Manager
Coalition, Inc. —Provo, UT
- $27.40 - $31.25 an hour
- Overtime
- Mid-level
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
10d
Senior Manager, Customer Support
Human Interest —Lindon, UT
- $95,000 - $115,000 a year
- 5 years
- Mentoring
- Fair chance
- Health insurance
- Dental insurance
Team Manager Developmental
Sam's Club —Provo, UT
- $70,000 - $95,000 a year
- High school
- Military
- Mid-level
- Paid jury duty
- Disability insurance
Customer Success Manager
Flex Dental —Provo, UT
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
Office Manager-FT-Dermatology-Provo
Revere Health —Provo, UT
- Full-time
- Inventory management
- Mid-level
- Clinic
Quick Apply
8d
Customer Care Manager
Verisk —Lehi, UT
- Full-time
- Hybrid work
- 18 years or older
- 5 years
- Mid-level
- Health insurance
- Paid time off
4d
Customer Success Manager - Piston
Pear VC —Lehi, UT
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
Parts Manager
Karl Malone Provo Powersports —Provo, UT
- $50,000 - $90,000 a year
- Part-time
- Dealership
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
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Senior Manager, Customer Operations
Human Interest —Lindon, UT
- $125,000 - $150,000 a year
- Remote
- Finance
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Manager, Customer Success Support
Human Interest —Lindon, UT
- $65,000 - $70,000 a year
- No weekends
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Communication Center Supervisor
Heritage Schools, Inc. —Provo, UT
- Full-time
- Google Workspace
- Inventory management
- Mid-level
Quick Apply
12d
Customer Success Manager
Carketa Inc. —Lehi, UT
- Full-time
- Computer literacy
- Mid-level
- Leadership
Quick Apply
General Manager
Old Navy —Spanish Fork, UT
- Weekends as needed
- Merchandising
- Mid-level
- Office
- Store discount
- Employee stock purchase plan
Enterprise Customer Success Manager
Revver —Lehi, UT
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health savings account
- Paid holidays
Quick Apply
Department Manager
Al's Sporting Goods —Orem, UT
- $22 - $38 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Organizational skills
- Paid time off
- 401(k) matching
Amazon Supply Chain Manager (Remote)
Purple Innovation LLC —Lehi, UT
- $76,500 - $90,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Success Manager
Motivosity —Lehi, UT
- $65,000 - $95,000 a year
- Full-time
- Hybrid work
- Marketing
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d

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Account Manager

Spartan Companies -
Utah County, UT

Quick Apply

Job Details

Full-time
From $100,000 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Teamwork
Customer relationship building
Operations management
Client rapport building
In-person customer service
Employee relationship building
Administrative experience
Business development
Driver's License
Bachelor's degree
Customer engagement
Account management

Full Job Description

Job Title: Account Manager

Position Summary

The Account Manager is fully accountable for the execution, performance, and outcomes of their assigned accounts. This role owns all internal and external oversight related to client relationships, crew management, safety, operational execution, and financial performance. While internal support functions are leveraged, accountability is never delegated, the Account Manager maintains full ownership of day-to-day responsibilities, KPIs, and results.

This position requires a strong understanding of performance data, metrics, and team contributors that support weekly reporting. The Account Manager is a field-focused, relationship-driven leader with a heavy emphasis on building trust with both employees and clients to drive retention, growth, and operational excellence.

Key Responsibilities

Client Interactions & Business Development

Maintain proactive engagement with all assigned clients, with weekly touchpoints and a strong preference for in-person visits.
Plan and schedule client visits in advance; minimum expectation of one client interaction per day.
Treat every client interaction as a business development opportunity; develop a strong understanding of Spartan’s services and value proposition.
Become proficient in all Spartan service offerings and confidently communicate Spartan differentiators.
Participate in quarterly client interactions to ensure alignment and effective communication between Spartan’s differentiators.
Ensure introduction to and active engagement with all designated focus customers.
Provide timely updates, proactively resolve issues, and build long-term, trust-based client relationships.
Maintain a thorough understanding of client MSAs, rate sheets, markups, schedules, overtime rules, and commercial terms.
Understand margin profiles by client and work type; prioritize high-margin work while managing low-margin activity appropriately.

Crew & Field Leadership

Complete three (3) site safety audits per week, rotating across crews and clients.
Partner with safety to ensure audits meet expectations.
Emphasis is on incident prevention, not reaction.
Build strong, trust-based relationships with all employees under your management.
Minimize office time—value is created in the field with crews and customers.
Enforce Spartan and client-specific HSE policies and lead safety discussions.
Serve as the primary point of contact during incidents, ensuring:
Immediate client communication
Accurate, fact-based reporting (no speculation)
Follow-up actions are documented, tracked, and closed

Office, Systems & Administrative Responsibilities

Learn and effectively utilize Spartan systems for time entry and reporting.
Review and submit time daily—no exceptions.
Ensure all tickets, timesheets, and invoices are accurate and submitted on time.
Hold employees accountable, including conducting difficult conversations when necessary; ensure the right people are on the bus.
Maintain full responsibility for LSRA completion, fleet inspections, and all daily and weekly submissions, do not rely on functional groups.
Learn candidate screening and talent sourcing through Indeed and employee referrals.
Execute all hiring, terminations, and disciplinary write-ups in Spartan systems.

Leadership, Accountability & Growth

Follow and embody Spartan’s Leadership Code: Service, Humility, Accountability, Responsiveness, Attitude, and Teamwork.
Live Spartan’s core values: Extra 2%, Gratitude, and Accountability.
Own and manage KPIs within your area; actively identify opportunities to reduce overhead, control spending, and improve operational efficiency.
Define and execute a realistic growth plan, including headcount or crew additions within the first six months.
Identify opportunities to elevate and grow the Carlsbad and West Texas business.
Submit a daily report every day, critical for visibility, planning, and growth.
Communicate proactively and frequently; over-communicate and never assume.
Plan your week around required weekly meetings and structure remaining time to maximize field presence and client engagement.

Qualifications & Requirements

Willing and able to live in or relocate to West Texas or the Carlsbad, NM area.
Bachelors Degree
Spanish-speaking proficiency is a plus but not required.
5 plus years of oil and gas industry experience
Ability to lift over 50 pounds and perform physical tasks in field environments.
Willingness to work flexible and necessary hours to support crews, clients, and operational needs.
Strong ability to sell and excel in face-to-face client interactions
Strong leadership, communication, and relationship-building skills with employees and clients.
If you've volunteered for service for over 6 months - this is a plus

Compensation / Benefits

Competitive pay, commensurate with experience and performance - total package should be over $100k.
Health, Dental, Vision, Life, AD&D, Disability
Company vehicle or similar
401K with match

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Oil and Gas: 5 years (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in provo, ut

Account Manager

Store Manager

Housekeeping Manager

Customer Success Manager

Senior Manager, Customer Support

Team Manager Developmental

Customer Success Manager

Office Manager-FT-Dermatology-Provo

Customer Care Manager

Customer Success Manager - Piston

Parts Manager

Senior Manager, Customer Operations

Manager, Customer Success Support

Communication Center Supervisor

Customer Success Manager

General Manager

Enterprise Customer Success Manager

Department Manager

Amazon Supply Chain Manager (Remote)

Customer Success Manager

I want to receive the latest job alert for customer experience manager in provo, ut

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