Top 185 Customer service/data entry Jobs in Provo, Ut

Patient Service Representative
Intermountain Healthcare —Provo, UT
- $18.31 - $23.80 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
Sales Representative
AutoMatch —Orem, UT
- $3,000 - $5,000 a month
- Full-time
- Dealership
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Plumbing Dispatcher
Grade Solutions —Spanish Fork, UT
- $18.67 - $22.00 an hour
- Full-time
- US work authorization
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
16h
Sales Receptionist
Red Ledges —Heber City, UT
- $15 - $18 an hour
- Full-time
- Google Workspace
- Computer literacy
- Office
- Health insurance
- 401(k)
Quick Apply
7d
Account Manager
Spartan Companies —Utah County, UT
- From $100,000 a year
- Overtime
- Spanish
- 5 years
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
Office Administrator
Corner Canyon Pain & Medicine —Draper, UT
- $12 - $18 an hour
- Full-time
- Google Workspace
- Computer literacy
- Clinic
Quick Apply
1d
Inside Sales - Behavioral Health
OCD Anxiety Centers —Orem, UT
- $24 - $32 an hour
- Part-time
- Mid-level
- 2 years
- Communication skills
- Paid training
Quick Apply
Clerk, Accounts Payable
Clyde Companies —Orem, UT
- Full-time
- Customer service
- Office
- Communication skills
Customer Service Representative
HOMESHIELD PEST CONTROL INCORPORATED —Provo, UT
- $20 - $23 an hour
- Full-time
- Organizational skills
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Home Medical Equipment Driver
Intermountain Healthcare —Provo, UT
- $19.50 - $26.48 an hour
- Full-time
- Hybrid work
- Clean driving record
- Word processing
- Computer literacy
Front Desk Receptionist
Utah Legal Team —Spanish Fork, UT
- $16 - $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Paid time off
Quick Apply
2d
Office Assistant/Receptionist
Erosion Control Services —American Fork, UT
- $17 - $19 an hour
- Full-time
- Microsoft Excel
- Inventory control
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
7d
Administrative Assistant (Part-time)
Brigham Larson Pianos —Orem, UT
- $15 - $17 an hour
- Part-time
- Spanish
- English
- Office
Quick Apply
7d
Medical Receptionist
Utah Urology —Lehi, UT
- From $22 an hour
- Full-time
- HIPAA
- Clinic
- Typing
Quick Apply
Client Operations Support Specialist
Orion Advisor Solutions —Lehi, UT
- $21.75 - $31.13 an hour
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- Office
- Paid parental leave
- Loan repayment program
Pharmacy Customer Service
Red Rock Pharmacy LLC —Springville, UT
- Part-time
- 18 years or older
- Computer literacy
- Writing skills
- AD&D insurance
- Disability insurance
Quick Apply
Parts Clerk - Orem
Geneva Rock Products —Orem, UT
- Online Application
- Clean driving record
- ERP systems
- Research
- Profit sharing
- Paid holidays
9d
Office Coordinator – AP/AR
Five Star Building Products —Orem, UT
- $23 an hour
- Computer literacy
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
1d
Operations and Finance Associate
UI Charitable —Provo, UT
- $50,000 - $65,000 a year
- Full-time
- Customer service
- Writing skills
- English
- Health savings account
- Health insurance
Quick Apply
Admissions Operations Coordinator
Noorda College of Osteopathic Medicine —Provo, UT
- $50,000 - $52,000 a year
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
2d

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Patient Service Representative

Intermountain Healthcare -
Provo, UT

Apply Now

Job Details

Full-time
$18.31 - $23.80 an hour

Qualifications

Computer operation
Word processing
Computer literacy
Clinical confidentiality policies

Full Job Description

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Essential Functions .

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Utah Valley Clinic

Work City:

Provo

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

customer service/data entry jobs in provo, ut

Patient Service Representative

Sales Representative

Plumbing Dispatcher

Sales Receptionist

Account Manager

Office Administrator

Inside Sales - Behavioral Health

Clerk, Accounts Payable

Customer Service Representative

Home Medical Equipment Driver

Front Desk Receptionist

Office Assistant/Receptionist

Administrative Assistant (Part-time)

Medical Receptionist

Client Operations Support Specialist

Pharmacy Customer Service

Parts Clerk - Orem

Office Coordinator – AP/AR

Operations and Finance Associate

Admissions Operations Coordinator

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