Top 160 Member service representative Jobs in Puerto Rico

Remote Hospitality Phone Representative — Puerto Rico Applicants ONLY
At Mine Hospitality —Puerto Rico
- $10.50 an hour
- Part-time
- Remote
- Spanish
- Computer literacy
- English
- Paid time off
Quick Apply
4d
Bilingual CSR (English/Spanish)
AppleOne —San Juan, PR
- $13 an hour
- 8 hour shift
- Spanish
- English
- Research
- Dental insurance
- 401(k)
Quick Apply
9d
Sales Manager - Trainee
Funeraria Del Angel —San Juan, PR
- $40,000 - $90,000 a year
- Full-time
- Bilingual
- Clean driving record
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
Teller
PenFed Credit Union —Mayagüez, PR
- $16.25 an hour
- Extended hours
- Spanish
- English
- Office
- Paid parental leave
- Disability insurance
Front Desk Overnight Full-Time
Planet Fitness —San Juan, PR
- Overnight shift
- Bilingual
- Sales
- Cash register
Quick Apply
FRONT DESK PART-TIME
EASY MILE PUERTO RICO LLC —San Juan, PR
- Part-time
- Bilingual
- Sales
- Cash register
Quick Apply
English Customer Service Representative
Atento —Caguas, PR
- $11 an hour
- Full-time
- English
- Communication skills
- Entry level
- Health insurance
Quick Apply
Retail Associate
Ross Stores —San Juan, PR
- Ability to lift 25 pounds
FRONT DESK PART-TIME PM (Fri-Sat-Sun)
Planet Fitness —San Juan, PR
- Part-time
- Bilingual
- Sales
- Cash register
Quick Apply
OVERNIGHT FULL TIME (WED-SUN)
Planet Fitness —San Juan, PR
- Part-time
- Bilingual
- Sales
- Cash register
Quick Apply
FRONT DESK PART-TIME (Weekend)
EASY MILE PUERTO RICO LLC —Caguas, PR
- Part-time
- Bilingual
- Sales
- Cash register
Quick Apply
JD Associate - Puerto Rico Premium Outlets, Barceloneta, PR
Finish Line —Barceloneta, PR
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- Employee discount
- Opportunities for advancement
JD Associate - Mall of San Juan, San Juan, PR
Finish Line —San Juan, PR
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- Employee discount
- Opportunities for advancement
Case Review Representative
OncoHealth —Guaynabo, PR
- $13 - $15 an hour
- Monday to Friday
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
Quick Apply
Customer Service Agent
Jet Aviation —Carolina, PR
- $14 - $15 an hour
- Overtime
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Bilingual Customer Service Representative
Telemedik —Guaynabo, PR
- 8 hour shift
- Spanish
- HIPAA
- English
- Health insurance
- Paid time off
Quick Apply
Customer Service/Sales Representative
Marianne Store —Humacao, PR
- From $13 an hour
- Part-time
- HIPAA
- Analysis skills
- Presentation skills
Quick Apply
Call Center Representative AARP - San Juan, PR
Optum —San Juan, PR
- 8 hour shift
- Computer literacy
- Pass drug screening
- Research
JD Associate - Plaza Carolina, Carolina, PR
Finish Line —Carolina, PR
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- Employee discount
- Opportunities for advancement
JD Associate - Plaza Las Americas, San Juan, PR
Finish Line —San Juan, PR
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- Employee discount
- Opportunities for advancement

I want to receive the latest job alert for member service representative in puerto rico

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member service representative jobs near puerto rico

Customer Service Representative jobs in Caguas, PR

Front Desk Agent jobs in San Juan, PR

Call Center Representative jobs in San Juan, PR

Customer Success Manager jobs in Texas

Customer Service Manager jobs in Phoenix, AZ

Customer Service Representative jobs in Allentown, PA

Customer Service Representative jobs in Ogden, UT

Remote Banking Service jobs in Tampa, FL

Customer Service Representative jobs in Tennessee

Customer Service Representative jobs in Kissimmee, FL

Bilingual Customer Service Associate jobs in Dallas, TX

Jpmorgan Chase Client Service Associate jobs in Dallas, TX

Bilingual Customer Service Associate jobs in College Park, MD

Associate Of Science Degree jobs in Alabama

Bilingual Customer Service Associate jobs in San Diego, CA

Business Development Associate jobs in New York, NY

Bilingual Customer Service Associate jobs in Yonkers, NY

Bilingual Customer Service Associate jobs in Saint Charles, MO

Automotive Service Advisor jobs in Houston, TX

Cox Customer jobs in Las Vegas, NV

Remote Hospitality Phone Representative — Puerto Rico Applicants ONLY

At Mine Hospitality
Puerto Rico

Quick Apply

Job Details

Part-time | Full-time
$10.50 an hour
4 days ago

Benefits

Paid time off

Qualifications

Computer operation
Computer literacy
English

Full Job Description

Remote Hospitality Phone Representative – Puerto Rico

Job Overview

At Mine Hospitality is hiring a Remote Hospitality Phone Representative to assist guests and callers across our hospitality portfolio.

This is a remote, full-time, entry-level customer-service position open exclusively to applicants who currently reside in Puerto Rico.

The representative will answer incoming calls, assist with routine guest questions and reservation requests, document interactions, and escalate issues that require additional assistance.

Training, call procedures, scripts, and ongoing guidance will be provided. This position is best suited for someone who communicates clearly, follows established procedures, remains professional during difficult calls, and is comfortable working a consistent second-shift schedule.

Schedule

Full-time, second-shift position
4:00 p.m. to 12:00 a.m. Eastern Time
Weekend availability is required
This is a fixed schedule and is not a flexible-hours position
Applicants should confirm that they can consistently work the required schedule before applying

Because Puerto Rico does not observe daylight saving time, the Puerto Rico-local start and end times may change when the Eastern Time clock changes. The exact local schedule will be explained during the interview process.

What You’ll Do

Answer incoming guest and property-related calls in a courteous and professional manner.
Assist callers with routine reservation questions, property information, basic requests, and general inquiries.
Process reservation modifications or cancellations according to established procedures and authorization guidelines.
Document guest calls, requests, concerns, and follow-up needs accurately in the appropriate system.
Use approved scripts, reference materials, and internal procedures when assisting callers.
Transfer or escalate complaints, emergencies, payment concerns, policy exceptions, and other complex matters to the appropriate manager or department.
Send basic follow-up messages or communications when instructed.
Protect guest and company information by following confidentiality and data-handling procedures.
Communicate with team members when a guest issue requires additional information or follow-up.
Attend required virtual meetings, training sessions, and coaching conversations.
Apply feedback and corrections consistently to improve call quality and accuracy.

What This Position Does Not Require

You will not be expected to independently resolve every guest complaint.
You will not be authorized to promise refunds, discounts, compensation, or policy exceptions without approval.
You will not be responsible for creating company policies or guest-service strategies.
You will not be expected to make management-level decisions.
Complex, sensitive, or unusual situations must be escalated according to company procedures.

Required Qualifications

Professional spoken English.
Clear verbal communication and active-listening skills.
Ability to remain calm, courteous, and professional during difficult conversations.
Basic computer skills and the ability to learn new systems.
Ability to follow scripts, written instructions, schedules, and escalation procedures.
Strong attention to detail when documenting calls and guest information.
Reliable high-speed internet.
A quiet and professional workspace suitable for guest calls.
Ability to work the full assigned second-shift schedule, including weekends.
Ability to attend remote training and coaching sessions.

Preferred Qualifications

Previous customer-service, call-center, hospitality, reservation, front-desk, or administrative experience.
Familiarity with hotel reservations or online travel platforms.
Experience using customer-service, telephone, or reservation software.
Bilingual English and Spanish.

Previous hospitality experience is helpful but not required. Training will be provided.

What Success Looks Like

You report to work reliably and remain available throughout your assigned shift.
You answer calls using a friendly and professional tone.
You provide accurate information and follow established procedures.
You document guest interactions clearly and completely.
You recognize when a matter must be escalated instead of making an unauthorized decision.
You respond positively to coaching and improve your performance over time.
You protect confidential guest and company information.

Compensation

Pay: $10.50 per hour

This is the established hourly rate for the position and is not advertised as a negotiable pay range.

Paid Time Off

Employees may become eligible for paid time off after completing one year of employment, subject to the company’s applicable policies and eligibility requirements.

No additional employer-sponsored benefits are currently offered with this position.

Work Location

Remote within Puerto Rico.

Applicants must currently reside in Puerto Rico and maintain a reliable internet connection and appropriate home workspace.

How to Apply

Please submit your résumé and complete the required application questions.

Selected applicants may be invited to participate in a telephone or virtual interview and may be asked to complete a brief customer-service or communication exercise.

Pay: $10.50 per hour

Benefits:

Paid time off

Work Location: Remote

Quick Apply

Refine Your Search

member service representative jobs in puerto rico

Remote Hospitality Phone Representative — Puerto Rico Applicants ONLY

Bilingual CSR (English/Spanish)

Sales Manager - Trainee

Teller

Front Desk Overnight Full-Time

FRONT DESK PART-TIME

English Customer Service Representative

Retail Associate

FRONT DESK PART-TIME PM (Fri-Sat-Sun)

OVERNIGHT FULL TIME (WED-SUN)

FRONT DESK PART-TIME (Weekend)

JD Associate - Puerto Rico Premium Outlets, Barceloneta, PR

JD Associate - Mall of San Juan, San Juan, PR

Case Review Representative

Customer Service Agent

Bilingual Customer Service Representative

Customer Service/Sales Representative

Call Center Representative AARP - San Juan, PR

JD Associate - Plaza Carolina, Carolina, PR

JD Associate - Plaza Las Americas, San Juan, PR

I want to receive the latest job alert for member service representative in puerto rico

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected