Top 13 Desktop support technician Jobs in Redlands, Ca

Desktop Support Technician
University of California, Riverside —Riverside, CA
- $32.00 - $48.72 an hour
- Full-time
- Mid-level
- Analysis skills
- University
IT Support Specialist I
iHerb, LLC —Moreno Valley, CA
- $25.99 - $34.50 an hour
- Extended hours
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
11d
Client Services Technician (Night Shift)
Skechers USA, Inc. —Rancho Belago, CA
- $26 - $27 an hour
- Full-time
- Writing skills
- Mid-level
- Windows
Quick Apply
Service Desk Analyst I
Yuhaaviatam of San Manuel Nation —Highland, CA
- Extended hours
- Computer science
- Computer Science
- Research
INNOVATION & TECHNOLOGY TECHNICIAN I
City of Riverside, CA —Riverside, CA
- $60,000 - $80,796 a year
- Online Application
- Pass drug screening
- Research
- Windows
- AD&D insurance
- Disability insurance
7d
IT Field Services Technician
Syncreon —Rialto, CA
- $31.12 - $36.81 an hour
- Weekends as needed
- English
- Mid-level
- Warehouse
Part-Time IT Support Technician (3-Month Contract)
FiLMax Tech Inc —Jurupa Valley, CA
- $70,000 - $85,000 a year
- Contract
- English
- Mid-level
- Office
Quick Apply
1d
Site Support Technician (Nights)
CEVALogistics —Fontana, CA
- $25 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- AD&D insurance
Desktop Support Engineer (Dispatch /Part-Time) Moreno Valley, California
Axiom Technologies —Moreno Valley, CA
- Part-time
- Mid-level
- Office
- 3 years

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Proteam Solutions Inc. —Columbus, OH
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Desktop Support Technician

University of California, Riverside -
Riverside, CA

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Job Details

Full-time
$32.00 - $48.72 an hour

Qualifications

Desktop computer repair
Mobile device support
Content creation for technical audiences
Laptop (troubleshooting support)
Server troubleshooting
Incident Escalation
Computer hardware
Desktop (troubleshooting support)
Software documentation
Desktop administration
Technical writing experience within technology
POS systems
Escalation handling
Delegation
Mobile devices

Full Job Description

The Desktop Support Technician will be part of a team that provides a high level of technical support to students, staff and faculty and have experience in desktop service with hardware and software installation, diagnosis and repair; strong attention to detail, analytical and organizational skills with excellent written and verbal communications skills. The incubment should be customer service focused and have interpersonal skills that would enable the ability to work with the campus community in a tactful, patient and courteous manner and have demonstrated ability to work with colleagues in a higher education environment. This position will also be the technical support between Information Technology Solutions (ITS) and vendors for various hardware and software issues for campus stakeholders. The Technician must possess and apply both business and technical expertise on moderately complex aspects of various technical issues and administration of business applications, desktop hardware, point-of-sale, digital signage, smart temps, timekeeping hardware as well as any new initiatives/projects that are implemented. This position will work collaboratively with our stakeholders (students, staff, faculty) and work directly with other ITS divisions to coordinate efforts and advocate for their customer on technical issues and projects. The incumbent must be a self-starter, demonstrate good judgement in selecting methods and techniques to obtain timely solutions, be able to work with some independence and collaborate with other units across campus as needed. The Technician will be responsible for documenting system requirements and defining scopes of projects as well as participate in the implementation of projects, evaluation of user needs, and defining technical problems to help in determining solutions. Efficiently manage and perform the specification, installation, deployments and maintenance of computer hardware and software in both managed and un-managed environments. This position will also be required to monitor and triage call and ticket queues to ensure customer calls and tickets are promptly addressed to adhere to ITS SLA. The positions are classified as on-site. The full salary range for the Desktop Support Technician is $32.00 - $48.72 per hour. However, the pay scale for this position is up to $32.81 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, UCR is unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

degree

Bachelor's degree in related area and/or equivalent experience/training.

Required

experience
Minimum of 2 years of experience.
Required

Occasional travel for university related business meetings, conferences and/or professional development.
required
Required

Requires interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization. Demonstrated judgment to delegate/escalate issues appropriately. Advanced skill at creating technical documentation for complex processes and applications. Working knowledge of server internals, especially as needed for troubleshooting and isolating issues. Effective skills at technical and administrative work direction. Ability to elicit and communicate technical and non-technical information in a clear and concise manner. Demonstrates problem-solving skills. General knowledge of other areas of IT. Intermediate knowledge of IT-related products and services. Demonstrated skill in configuring, troubleshooting and supporting escalated end user client systems including desktop, laptop and mobile computing devices. Broad knowledge of enterprise system functions, dependencies and interactions and ability to use this information to troubleshoot. Working knowledge of desktop and business/technical support systems.

Broad knowledge of enterprise system functions, dependencies and interactions and ability to use this information to troubleshoot.

Required

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Refine Your Search

desktop support technician jobs in redlands, ca

Desktop Support Technician

IT Support Specialist I

Client Services Technician (Night Shift)

Service Desk Analyst I

INNOVATION & TECHNOLOGY TECHNICIAN I

IT Field Services Technician

Part-Time IT Support Technician (3-Month Contract)

Site Support Technician (Nights)

Desktop Support Engineer (Dispatch /Part-Time) Moreno Valley, California

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