Top 3654 Elevate Jobs in Remote

Customer Support 2
VSP Global —Remote
- $17.85 - $28.88 an hour
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- Fair chance
- Work from home
2d
Brand Designer
Vanta —Remote
- $116,000 - $137,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- US work authorization
- Paid parental leave
- Paid holidays
Fraud Intake Analyst
Fidelity National Financial —Remote
- $75,000 - $125,000 a year
- Full-time
- Remote
- Mid-level
- Finance
- Analysis skills
- Employee stock purchase plan
- Paid holidays
9d
Creative Director
Render —Remote
- $250,000 - $344,000 a year
- Full-time
- Remote
- Writing skills
- Mentoring
- Senior level
- Commuter assistance
- Paid parental leave
Freelance Subtitle Translators (Worldwide)
MPS Limited —Burbank, CA
- Remote
- Mid-level
Math Editor (Remote)
Aztec Software, LLC —Remote
- $68,000 - $70,000 a year
- Full-time
- Remote
- High school
- Research
- Mid-level
- Health insurance
- Dental insurance
6d
Work from Home: Customer Service Representative (Healthcare)
Sagility —Remote
- $14 - $15 an hour
- Weekends as needed
- Remote
- 18 years or older
- Research
- High school diploma or GED
- Paid training
- Disability insurance
Remote Patient Monitoring Technician - RPM
Cardiac RMS by DocGo —Remote
- $18 - $24 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Trainer
Member Access Processing —Remote
- $77,000 - $83,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- 2 years
Quick Apply
Support Analyst I
Elevate Patient Financial Solutions —Remote
- $60,500 - $70,250 a year
- Remote
- Computer Science
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
5d
Vendor Management Coordinator
Fidelity National Financial —Remote
- $25 - $28 an hour
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
9d
Account Executive
Co-Active Training Institute —Remote
- $127,500 a year
- Remote
- Mid-level
- 4 years
- Health insurance
- Dental insurance
Revenue Operations Analyst
Selligent Marketing Cloud —Remote
- $70,000 - $80,000 a year
- Full-time
- Continuous improvement
- 1 year
- Communication skills
- Paid parental leave
- Paid holidays
Editor
Nen Creative —San Francisco, CA
- $65,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Commercial
- Health insurance
- Dental insurance
Email Designer
Red Antler —Remote
- $60,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Client Success Specialist (Remote)
Aztec Software, LLC —Remote
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
9d
Freelance Subtitle Translators (US-Based)
MPS Limited —Burbank, CA
- Remote
- Mid-level
Social Media Specialist
WinSummit —Remote
- $28 - $40 an hour
- Part-time
- Research
- Mid-level
- Communication skills
- Work from home
Content Manager
Terra —Remote
- $95,000 - $115,000 a year
- Full-time
- Remote
- 7 years
- Research
- Senior level
- Commuter assistance
- Paid parental leave
Quick Apply
Leadership Advisor
ghSMART —Remote
- $250,000 - $600,000 a year
- Full-time
- Remote
- Analysis skills
- Doctor of Philosophy
- Mentoring
- Paid parental leave
- Health insurance

I want to receive the latest job alert for elevate in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

elevate jobs near remote

Customer Support 2

VSP Global -
Remote

Apply Now

Job Details

Full-time
$17.85 - $28.88 an hour
2 days ago

Benefits

Work from home

Qualifications

Computer operation
Email customer support
Writing skills
Coaching
E-commerce
Payment Processing Systems
Order tracking
Video conferences (communication methods)
Email support
Client interaction via phone calls

Full Job Description

With minimal supervision, provide education and assistance to internal and external customers in a manner that support the achievement of the company’s satisfaction, growth, and operational excellence goals.

Act as a first point of contact in addressing the complex and escalated customer concerns related to changes within our family of companies and lines of business (LOBs)

Respond to routine and complex telephone or written inquiries from members, doctors, clients, and consumers; effectively position messages in a manner that is supportive of divisional and corporate strategies as necessary to ensure appropriate resolutions

Contingent on the Line of Business (LOB), requires in-depth knowledge in the following areas:

Prescriptions, Plans, Products, Services, and Procedures
Online purchasing & e-Commerce knowledge
Internet knowledge
Payment processing/payment collections
Eligibility verification
Order Status, Shipping Status, and Stock Availability
Accurate completion of necessary documentation, letters, and forms processing

Demonstrate confidence and skill in guiding customers in arriving at solutions that are supportive of strategic initiatives

Identify and analyze trends and communicate to appropriate business partners. Suggest necessary corrections, changes, or solutions. Appropriately elevate situations that could have broader customer or business impacts

Utilize in-depth knowledge of policies, procedures, medical terminology, telephone and writing techniques. Remain current on all changes to policy, procedure, and product information to accurately and consistently respond to inquiries

Maintain and organize correspondence to ensure consistent, accurate, and professional responses. Recommend updates to online knowledge management tools to clarify policy and procedures when conflicting information exists. May make recommendations or create new content

Assist leadership staff in providing coaching and policy or procedural support to CSRs as applicable.

Document performance opportunities acquired through escalated calls or frequent agent interactions (compliments/complaints/coaching opportunities), and provide to appropriate Supervisor.

Contingent on the LOB, may create and manage assignments of monthly audit inventory

Contingent on the LOB, may assist in the functions around complaints and grievances, such as monitoring compliance, reporting, etc.

Contingent on the LOB, may assist in identifying technical issues through problem duplication and manipulation of customer data to provide details to the software development team for product correction and improvement

May be required to utilize multiple hardware and software tools to troubleshoot a variety of issues

Job Specifications

Typically has the following skills or abilities:

Two to four years of customer service experience handling complex issues in a high-volume environment

One year taking ACD calls within a call center environment

Available to work any shift, including weekends, holidays, and/or overnight

Demonstrated effective written communication skills including business writing, grammar, and punctuation to correspond with customers via letter, email, and webchat

Demonstrated ability to work independently and within a team with minimal supervision; takes initiative to effectively carry out responsibilities

Demonstrated ability to effectively communicate and/or coach as necessary with all levels of employees; possesses strong interpersonal skills

Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made verbally

Demonstrated ability to learn, support change management, and assimilate new information quickly

Excellent problem-solving, critical thinking, and effective negotiation skills

Ability to work at a computer at least 90% of the time

Ability to work within multiple complex systems to extract information needed to support customers

If this position acts as a third-party administrator (TPA) for processing payments, then candidates will be subject to a credit check

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

In order to successfully and consistently perform the duties of a Customer Support Representative on our systems and networks, the following internet and equipment (provided by the company) are required:

OS (Provided)

Windows 10

CPU (Provided)

Intel® Core™ i5-7500 (4 Cores/6MB/4T/3.6GHz)

Memory (Provided)

16GB 2X8GB 2666MHz DDR4 Memory

Hard Drive (Provided)

256GB Solid State Hard Drive

Company Provided Wired Headset

Yes

Wired Connection (to Router/Modem; Cable/wire provided) Router/Modem NOT provided

Yes

Download Speed (per user on home network)

50 Mbps

Upload Speed (per user on home network)

10 Mbps

Loaded Latency

< 150 ms

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here .

Salary Ranges: $17.85 - $28.88

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status . We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Apply Now

Refine Your Search

elevate jobs in remote

Customer Support 2

Brand Designer

Fraud Intake Analyst

Creative Director

Freelance Subtitle Translators (Worldwide)

Math Editor (Remote)

Work from Home: Customer Service Representative (Healthcare)

Remote Patient Monitoring Technician - RPM

Trainer

Support Analyst I

Vendor Management Coordinator

Account Executive

Revenue Operations Analyst

Editor

Email Designer

Client Success Specialist (Remote)

Freelance Subtitle Translators (US-Based)

Social Media Specialist

Content Manager

Leadership Advisor

I want to receive the latest job alert for elevate in remote

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected