Top 11746 Executive professional Jobs in Remote

TPO Support Supervisor
Hometown Equity Mortgage dba theLender —Remote
- $70,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
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- Full-time
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Academic Executive Function Coach - AP or IB Level
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Communications Analyst (Contract)
Blue Star Partners LLC —Remote
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Executive Producer
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Senior Voice of the Customer Professional
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Contract Specialist
Sevita —Remote
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Executive Operations Specialist
Providence In-home Care Service —Remote
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- Bilingual
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7d
Digital Copywriting Specialist
eBacon —Remote
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- Full-time
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Executive Assistant (Remote)
CrowdStrike —Remote
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Executive Travel Coordinator
8AM Golf —Scottsdale, AZ
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Senior Strategy Advancement Professional
Humana —Remote
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Senior Division Advisor (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $128,800 - $230,230 a year
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10d
Program Director
READING PARTNERS —Washington, DC
- $109,613 - $122,508 a year
- Full-time
- Remote
- School experience
- 18 years or older
- Computer literacy
- Paid parental leave
- Paid holidays

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TPO Support Supervisor

Hometown Equity Mortgage dba theLender
Remote

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Job Details

Full-time
$70,000 - $75,000 a year
7 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Customer communication
Staff supervision
Interpersonal skills
Managing teams in a customer support role
Coaching
Microsoft Office
High school diploma or GED
Team development
Attention to detail
Team training
Mentoring
Smartsheet
Leading team collaboration initiatives
Productivity software
Loan Origination Systems (LOS)
Process management
Encompass
Time management

Full Job Description

Job Description

The TPO Support Supervisor leads the team responsible for processing new wholesale broker applications, annual recertifications, and related administrative functions in support of the Sales team. This role oversees daily workflow and production of the TPO Support Specialists, ensures due diligence and compliance standards are consistently applied, and serves as the primary point of escalation for broker approval issues. The Supervisor must have strong attention to detail, sound judgment, and the leadership skills to develop a team while maintaining a fast-paced, high-volume production environment.

RESPONSIBILITIES OF POSITION:

· Supervise, schedule, and manage the daily workflow of TPO Support Specialists, ensuring timely and accurate processing of new broker packages and annual recertifications.

· Review and approve due diligence performed by the team, including background checks of principals, verification of licensure, company organizational structure, and financial review.

· Serve as the escalation point for complex or high-risk broker approval decisions, and make final determinations in coordination with Compliance leadership as needed.

· Train, onboard, and mentor new TPO Support Specialists on company policies, procedures, and systems (LOS, Smartsheet, theHUB).

· Monitor team communication with brokers and Account Executives via Smartsheet and email accounts, ensuring timely, professional responses.

· Audit broker profiles created and maintained in LOS for accuracy and completeness.

· Track team production, turn times, and quality metrics; report status and trends to Broker Desk and Compliance management.

· Identify process gaps and lead continuous improvement initiatives to increase efficiency and accuracy of the broker approval and recertification process.

· Partner with Compliance, Sales, and Servicing leadership on policy updates affecting broker approval standards.

· Conduct performance reviews, provide coaching and corrective feedback, and support staffing decisions for the TPO Support team.

· Maintain up-to-date knowledge of applicable regulatory requirements affecting broker approval and licensure verification.

QUALIFICATIONS, SKILLS AND REQUIREMENTS:

· Excellent verbal and written communication skills.

· Proven leadership and team management ability.

· Strong decision-making and sound judgment on escalated or high-risk items.

· Customer service oriented.

· Strong attention to detail.

· Positive, can-do attitude.

· Self-motivated, flexible and disciplined.

· Ability to manage competing priorities in a fast-paced production environment.

· Strong organizational and time-management skills.

· Strong coaching, training, and performance-feedback skills.

· Willingness to advance or provide ideas to improve functionality of the department.

EDUCATION, TRAINING AND EXPERIENCE:

· High school diploma required; Bachelor’s degree preferred.

· 3+ years mortgage experience required, including prior broker approval or TPO experience.

· 1+ years supervisory or team-lead experience, preferred.

· Proficient with Microsoft Office products, required.

· Knowledge of Encompass, required.

· Knowledge of Smartsheet, required.

· Prior experience processing broker applications and recertifications, required.

Compensation

$70-75K Per year

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Can you work 8am-5pm PST hours?

Work Location: Remote

Quick Apply

Refine Your Search

executive professional jobs in remote

TPO Support Supervisor

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Executive Producer

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