Top 1522 Online coaching Jobs in Remote

Contact Center Representative- Level 1
Apple Bank for Savings —Buffalo, NY
- $40,000 - $50,000 a year
- Weekends as needed
- Remote
- Spanish
- Microsoft Excel
- High school diploma or GED
Fitness Coaching Appointment Setter – Remote Phone Sales, or Inside Sales
Hansen Health Fitness —Remote
- $500 - $1,500 a month
- Part-time
- Remote
- Entry level
- Work from home
- Flexible schedule
Quick Apply
Mentorship/training program
King Fam Freight LLC —Manhattan, NY
- $2,000 - $3,000 a week
- Full-time
- Remote
- No experience needed
- Fair chance
- Entry level
- Referral program
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Remote Live Verification Agent - Part Time
U-Haul —Remote
- $16 - $19 an hour
- Part-time
- Remote
- English
- Windows
- 1 year
- Dental insurance
- 401(k)
Group Coaching Program Manager (Part-Time, Remote)
Atla Creative Studio —Remote
- $3,000 a month
- Part-time
- Remote
- Writing skills
- Mid-level
- Project management
- Flexible spending account
- Opportunities for advancement
Quick Apply
9d
Reading Tutor
OpenLiteracy —Remote
- $28 an hour
- Online Application
- Remote
- School experience
- Teaching Certification
- Criminal background check
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Health & Wellness Online Instructor – PassionClass
PassionClass —Remote
- $20 - $60 an hour
- Choose your own hours
- Remote
- Mid-level
- Communication skills
- Teaching
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Member Experience Associate
Fetch Pet Insurance —Remote
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Google Workspace
- Bachelor's degree
- 1 year
- Tuition reimbursement
- Paid time off
Online ESL Teacher (For U.S. Citizens, Canadians, or U.S. Permanent Residents)
BCM Educational Group —Remote
- $8 - $10 an hour
- Part-time
- Remote
- No experience needed
- English
- Bachelor's degree
Quick Apply
5d
Career Coach (Part-time/Contract/US Remote)
Springboard —Remote
- $24 an hour
- Part-time
- Remote
- Mentoring
- US work authorization
- 2 years
Career Coach
Future Plans —Remote
- $25 an hour
- 8 hour shift
- Remote
- Background check
- Entry level
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1d
Support Representative
Clear Choice —Addison, TX
- $17.50 - $21.00 an hour
- Full-time
- Remote
- Spanish
- Google Workspace
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Adjunct Dissertation Committee Member for Doctor of Education in Organizational Change & Administration (Remote)
California Baptist University —Riverside, CA
- Remote
- Doctoral degree
- Business Administration
- Senior level
Online Program Manager-Education
Bay Area Tutoring Association —Remote
- $24 an hour
- Part-time
- Remote
- Bilingual
- Google Workspace
- Mid-level
Quick Apply
1d
Enrollment Associate I (Temporary)
Brandman University —Remote
- $20.00 - $22.48 an hour
- Extended hours
- Remote
- Background check
- Typing
- Associate's degree
- Paid holidays
- Disability insurance
Other Positions
BAD Marketing —Remote
- Full-time
- Remote
- Entry level
- Paid holidays
- Health insurance
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Remote- High Ticket Closer
View Movement —Remote
- $2,400 - $7,800 a month
- Part-time
- Remote
- English
- Mid-level
Quick Apply
Blended Remote Online Adjunct Professor - Psychology
Bryant & Stratton College —Remote
- $1,000 - $1,250 a month
- Part-time
- Remote
- Management
- Mid-level
- Master's degree
Literacy Leadership Consultant
Learners Edge, LLC —Remote
- $50 - $85 an hour
- Part-time
- School experience
- Writing skills
- Research
Customer Support Representative I
Patriot Software —Oklahoma City, OK
- $20 an hour
- Extended hours
- Remote
- No experience needed
- High school diploma or GED
- US work authorization
Quick Apply

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Contact Center Representative- Level 1

Apple Bank for Savings -
Buffalo, NY

Apply Now

Job Details

Full-time
$40,000 - $50,000 a year

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Buffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available)
Weekend and Evening Shift Availability Preferred

Salary Range: $40,000 - $50,000

The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accordance with contact center protocols, complaint management procedures, and departmental standards. Additionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions.

ESSENTIAL DUTIES & RESPONSIBILITIES

Deliver outstanding customer service to both external and internal clients, ensuring their financial needs are met.
Protect customer accounts and information by maintaining privacy and accuracy; strictly follow call authentication procedures.
Adhere to all applicable banking regulations.
Identify and escalate calls involving concerns or suspicious activities as appropriate.
Recommend solutions to resolve customer issues, ensuring first-call resolution through effective communication with management and relevant partners.
Document and address complaints promptly and effectively in accordance with complaint management policies.
Complete customer file maintenance, transactions, and requests in line with internal policies and procedures.
Maintain adherence to call quality and service standards.
Actively participate in call quality reviews and coaching sessions, implementing feedback to achieve or exceed individual and departmental objectives.
Inform customers about Apple Bank’s range of products and services.
Advocate for digital banking solutions to encourage customer self-service.
Ensure compliance with call classification wrap-up codes, sales call logging, and Calabrio metadata logging during every customer interaction.
Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services.
Perform additional duties and responsibilities as assigned.

SKILLS, EDUCATION, & EXPERIENCE

A high school diploma or GED is required.
0-1 years of experience in a banking environment preferred; call center experience is advantageous, along with familiarity with online banking applications.
Strong interpersonal and verbal and written communication skills.
Exceptional customer service abilities.
Excellent analytical and problem-solving skills.
Bilingual proficiency in Spanish is considered an asset.
Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure.
Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint.
Knowledgeable in online and mobile banking platforms as well as bill payment services.
Maintains a positive, team-oriented attitude.
Capable of efficiently multitasking across various systems.
Willingness to work a flexible schedule, including evenings and weekends.
Ability to consistently adhere to a set schedule.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Apply Now

Refine Your Search

online coaching jobs in remote

Contact Center Representative- Level 1

Fitness Coaching Appointment Setter – Remote Phone Sales, or Inside Sales

Mentorship/training program

Remote Live Verification Agent - Part Time

Group Coaching Program Manager (Part-Time, Remote)

Reading Tutor

Health & Wellness Online Instructor – PassionClass

Member Experience Associate

Online ESL Teacher (For U.S. Citizens, Canadians, or U.S. Permanent Residents)

Career Coach (Part-time/Contract/US Remote)

Career Coach

Support Representative

Adjunct Dissertation Committee Member for Doctor of Education in Organizational Change & Administration (Remote)

Online Program Manager-Education

Enrollment Associate I (Temporary)

Other Positions

Remote- High Ticket Closer

Blended Remote Online Adjunct Professor - Psychology

Literacy Leadership Consultant

Customer Support Representative I

I want to receive the latest job alert for online coaching in remote

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