Top 1422 Remote resolution specialist Jobs in Remote

Patient Resolution Specialist - Remote
Med-Metrix —Remote
- Full-time
- Remote
- HIPAA
- Research
- High school diploma or GED
Remote Support Service Specialist
CEG Solutions —Remote
- $28 - $35 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
5d
Remote Support Specialist
AmazingCo —Remote
- $28 - $38 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
6h
Resolution Specialist - REMOTE - US
Holland America Line —Seattle, WA
- $18 an hour
- 8 hour shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Employee stock purchase plan
- Health insurance
7d
Customer Support Specialist
AdQuick —Remote
- $80,000 - $85,000 a year
- Full-time
- Remote
- SQL
- APIs
- Communication skills
Quick Apply
Payment Workflow Specialist I - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Quality control
- 401(k)
Quick Apply
Posting Specialist I - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Quality control
- 401(k)
Quick Apply
Call Center Specialist - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Ability to walk for extended periods
- 401(k)
Quick Apply
Customer Support Specialist
PIMSY EHR —Remote
- $21 - $26 an hour
- Full-time
- Remote
- Background check
- Customer service
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
(REMOTE) Dental Claims Resolution Specialist 1
Widescope Consulting and Contracting Services LLC —Powder Springs, GA
- $17.75 an hour
- Full-time
- Remote
- Entry level
- Paid training
- Paid holidays
Medicaid Account Resolution Specialist - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- 401(k)
Quick Apply
Medical Collection Representative (Remote)
RevCycle, Inc. and affiliated company Alliance Collection Agencies, Inc. —Remote
- From $20 an hour
- Full-time
- Remote
- Basic math
- High school diploma or GED
- Criminal background check
- Paid training
- Disability insurance
Remote Account Resolution Specialist
BCA Financial Services —Winston-Salem, NC
- $17 an hour
- Full-time
- Remote
- 1 year
- Medical terminology
- Communication skills
- Paid holidays
- Health insurance
Insurance Account Resolution Specialist - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- Microsoft Outlook
- Research
- Mid-level
- 401(k)
Quick Apply
Customer Support Specialist
Healthcare Systems and Technologies, LLC —Remote
- Full-time
- Remote
- Clinic experience
- Bachelor's degree
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Long Term Care Benefit Claim Specialist
Mutual of Omaha —Remote
- $24 - $28 an hour
- Email
- Remote
- Customer service
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- 401(k)
Specialist, Retention
Housecall Pro —Remote
- $27.88 - $33.65 an hour
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
Technical Support Specialist
Applied Adhesives —Remote
- $100,000 - $110,000 a year
- Remote
- Research
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
CLAIMS SPECIALIST
JR Services —Remote
- Full-time
- Remote
- Customer service
- Communication skills
- Entry level
- Vision insurance
Operations Specialist
MoneyGram —Remote
- $19.23 - $31.25 an hour
- Full-time
- Remote
- Microsoft Excel
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
9d

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Patient Resolution Specialist - Remote

Med-Metrix -
Remote

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Job Details

Full-time

Qualifications

High school diploma or GED
Desktop applications
Productivity software

Full Job Description

Job Purpose
The Patient Resolution Specialist manages a large volume of inbound and outbound calls in a timely manner, to patients of our client hospital and health systems, to secure payment of outstanding account balances, resolve account inquiries, and investigate and document status of these account activities. The Patient Resolution Specialist has ownership for effectively resolving patient inquiries and advancing payment of patient account receivables while keeping patient satisfaction at the core of every interaction.

Duties and Responsibilities

Manage a continuous and high volume of in-bound and out-bound calls from patients, health systems, and insurance carriers, while simultaneously navigating and updating numerous systems, to resolve patient accounts inquiries and collect payment
Attain payment of outstanding patient accounts through use of effective negotiation and customer service skills
Accurately records status of collection efforts in company and member systems
Research alternate insurance or payment options from various client resources available while navigating and updating multiple patient accounting systems.
Assess caller status to ensure the protection of patient privacy and compliance with State and Federal guidelines
Responsible for meeting monthly goals and quality standards through efficient and accurate work processes
Other duties as assigned
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

High school diploma or equivalent required
At least 5 years’ experience working in a related role, with at least 1 year experience working in an inbound/outbound call center environment
Strong working knowledge of the healthcare reimbursement process
Working knowledge of Microsoft Office applications
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction

Working Conditions

Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Apply Now

Refine Your Search

remote resolution specialist jobs in remote

Patient Resolution Specialist - Remote

Remote Support Service Specialist

Remote Support Specialist

Resolution Specialist - REMOTE - US

Customer Support Specialist

Payment Workflow Specialist I - Digitech - Remote

Posting Specialist I - Digitech - Remote

Call Center Specialist - Digitech - Remote

Customer Support Specialist

(REMOTE) Dental Claims Resolution Specialist 1

Medicaid Account Resolution Specialist - Digitech - Remote

Medical Collection Representative (Remote)

Remote Account Resolution Specialist

Insurance Account Resolution Specialist - Digitech - Remote

Customer Support Specialist

Long Term Care Benefit Claim Specialist

Specialist, Retention

Technical Support Specialist

CLAIMS SPECIALIST

Operations Specialist

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