Top 870 Virtual tech support Jobs in Remote

Structural Engineer ( or Civil, Non-Traditional)
RISA —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Organizational skills
- Health savings account
- AD&D insurance
Field Support Technician
TKC Holdings —St. Louis, MO
- $60,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- SQL
- AD&D insurance
- Disability insurance
IT Applications and Operations Support Specialist
Liberty Mutual —Remote
- $67,000 - $126,000 a year
- Full-time
- Remote
- Mid-level
- Office
- 3 years
3d
Service Desk Analyst
Insight Global —Sacramento, CA
- $24 - $28 an hour
- Contract
- Remote
- Mid-level
- Continuous improvement
- 1 year
Quick Apply
4d
Technical Solutions Engineer (Spanish/Portuguese)
Tailored Management —Miami, FL
- $70.00 - $74.62 an hour
- Contract
- Remote
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Support Representative
ibynd —Remote
- $25 an hour
- Part-time
- Remote
- Google Workspace
- Mid-level
- 2 years
Quick Apply
10d
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
2d
Customer Support Specialist
AdQuick —Remote
- $80,000 - $85,000 a year
- Full-time
- Remote
- SQL
- APIs
- Communication skills
Quick Apply
Information Technology Associate
World Insurance Associates, LLC. —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
9d
NOC Technician
BlackHawk Data, LLC (12029) —Remote
- $60,000 - $70,000 a year
- Weekends as needed
- Remote
- Azure
- Inventory management
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Service Desk Technician
Ascend Technologies —Remote
- $45,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- 1 year
- Paid holidays
- Health insurance
Quick Apply
9d
Customer Success Representative
Moultrie —Remote
- $19 an hour
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Phone etiquette
Quick Apply
7d
Associate Help Desk Technician - Arizona
Access One Inc. —Remote
- $16 - $17 an hour
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Paid time off
Quick Apply
7d
Associate Help Desk Technician - Florida
Access One Inc. —Remote
- $16 - $17 an hour
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Paid time off
Quick Apply
7d
Technical Customer Care Specialist I
Vitu, Inc. —Remote
- $19 - $24 an hour
- Full-time
- Remote
- High school diploma or GED
- Computer networking
- Associate's degree
- Commuter assistance
- Health savings account
Quick Apply
Customer Support Specialist
PIMSY EHR —Remote
- $21 - $26 an hour
- Full-time
- Remote
- Background check
- Customer service
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
Whisker Labs —Remote
- $50,000 - $54,000 a year
- Weekends as needed
- Remote
- Mid-level
- Organizational skills
- Associate's degree
Quick Apply
10d
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Help Desk Analyst (REMOTE)
Koniag Government Services —Remote
- $21.63 - $27.88 an hour
- Full-time
- Remote
- Windows
- Experience equivalent to degree accepted
- 1 year
- Paid holidays
- Health insurance
11d

I want to receive the latest job alert for virtual tech support in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

virtual tech support jobs near remote

Structural Engineer ( or Civil, Non-Traditional)

RISA
Remote

Apply Now

Job Details

Full-time
$90,000 - $110,000 a year

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Work from home
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Technical support via phone
Interpersonal skills
Technical support
Bachelor's degree
Product demos
Developing structural designs
Professional Engineer
Civil Engineering
Email support

Full Job Description

Tired of Engineering Design? Come work for RISA!

RISA Tech, Inc. has been developing cutting-edge structural design and optimization software since 1987. With a well-trained team of engineers and software developers, we are working to meet the needs of our growing client base by implementing new design features and expanding the suite of software tools that we offer.

Position Overview:

This position is a key member of the Technical Customer Success team providing technical support to engineers for our full suite of RISA products. The Technical Support Engineer work in a collaborative way throughout our organization to deliver great customer experience, resolving customer issues.

General Responsibilities:

· Give superior customer service in supporting all the RISA & ADAPT software

· Work closely with customers via telephone, email, and conferencing gathering information to understand their needs and offering solutions within our software suite

· Ensure customer satisfaction through the entire life cycle of the software including technical explanation of the software as well as interface

· Demonstrate expert knowledge of the software while maintaining a positive company image during interactions with customers

· Frequently exercise discretion and independent judgment in resolving complex technical customer issues

· Test the software to ensure a quality software package that will meet the customer’s satisfaction with the release of the software and intermediate checkpoints along the development cycle

· Instruct virtual training classes for structural engineers

· Write technical engineering specifications to support the product development team

· Providing hand calculations to validate the software

· Write clear technical documentation for external customers

Qualifications:

· Bachelor’s degree (or higher) in Civil or Structural Engineering

· 5+ years structural design engineering experience

· PE license required

· Experience with the RISA or ADAPT product suite is preferred

· Experience working directly with customers, in any industry, is a plus

· Confident when speaking to customers over the phone

· Team player, self-motivated, and positive "can do" attitude

· Possess strong problem-solving skills

· Communicate comfortably with knowledgeable as well as novice users to resolve technical issues via both telephone and email

· Write clear and concise documentation of issues for users and to be used for in-house development

· Multi-task between several customers supports and other tasks at the same time

· Follow through with the customers until their issue is resolved

Job Requirements:

Full-time position with required core hours.
Remote position .
Attendance to regular virtual meetings.

Compensation:

The pay range for this position is $90K to $110K annual salary with an additional production incentive plan.

Benefits:

3 weeks of Paid Time Off
12 paid holidays
Medical, Dental, Vision insurance starting the 1st of the month following date of hire
Short Term and Long-Term Disability Benefits
Flexible Spending Account & Health Savings Account
Life & AD&D insurance
401(k) with a 5% employer match
Annual Bonus
Pet Insurance
Employee Assistance Program

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

401(k)
401(k) 5% Match
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work from home

Work Location: Remote

Apply Now

Refine Your Search

virtual tech support jobs in remote

Structural Engineer ( or Civil, Non-Traditional)

Field Support Technician

IT Applications and Operations Support Specialist

Service Desk Analyst

Technical Solutions Engineer (Spanish/Portuguese)

IT Helpdesk Technician

Customer Support Representative

IT Help Desk Technician

Customer Support Specialist

Information Technology Associate

NOC Technician

Service Desk Technician

Customer Success Representative

Associate Help Desk Technician - Arizona

Associate Help Desk Technician - Florida

Technical Customer Care Specialist I

Customer Support Specialist

Technical Support Specialist

Helpdesk Customer Support

Help Desk Analyst (REMOTE)

I want to receive the latest job alert for virtual tech support in remote

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected