Top 3856 Customer service representative Jobs in Remote *

NW Contact Center Representative (PT)
F.H. Cann & Associates —Remote
- $15.00 - $16.50 an hour
- Extended hours
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Paid training
- Work from home
Quick Apply
Bilingual Remote Call Center Representative (English/Spanish) TEXAS
HESC Solutions —Dallas-Fort Worth, TX
- $17 - $18 an hour
- 8 hour shift
- Remote
- Background check
- Spanish
- English
- Paid holidays
- Loan repayment program
Quick Apply
GEORGIA only - Work at Home Call Center Representative
InfoCision Management Corp. —Georgia
- $9 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Remote Account Manager
Client Focus LLC —Mesa, AZ
- $16.50 - $18.00 an hour
- 8 hour shift
- Remote
- Bachelor of Science
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Representative
Call Experts —Remote
- $12 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
Quick Apply
7d
Temporary Customer Service Representative (Remote- MN/KY)
FUN.com —Remote
- $15.25 - $16.00 an hour
- Temporary
- Remote
- Computer literacy
- No experience needed
- Typing
Quick Apply
10d
Client Support Specialist – Remote
Dream Trips Hn —Remote
- Full-time
- Remote
- Computer literacy
- Research
- Computer skills
Quick Apply
8d
Client Service Representative
Global TekMed Holdings, LLC —Remote
- $19 - $21 an hour
- Weekends as needed
- Remote
- English
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative/Expeditor
Flow Control Group —Remote
- $23 - $27 an hour
- Full-time
- Remote
- ERP systems
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Customer Success Specialist
InsCipher —Remote
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Virtual Call Center Customer Service Rep
Go Store It —Remote
- $20 an hour
- 8 hour shift
- Remote
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Customer Service Associate
Eco Global —Remote
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Work From Home - Independent Call Center Agent (1099)
Vibe Connect Virtual Services —Remote
- $12 - $15 an hour
- Part-time
- Remote
- Entry level
- Work from home
- Flexible schedule
Quick Apply
7d
Customer Support (Tier I) Representative
TeamBuilder —Remote
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Communication skills
- Health insurance
- Paid time off
Work From Home Account Representative
Stoxpedia Education OPC Private Limited —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Work from home
Quick Apply
4d
Member Support Representative Tier 1 (Part-Time)
Foodsmart —Remote
- $20.68 - $21.00 an hour
- Part-time
- Remote
- Writing skills
- HIPAA
- Communication skills
- Health insurance
- Opportunities for advancement
Quick Apply
Customer Services Representative
Zotec Partners —Remote
- Full-time
- Remote
- HIPAA
- Microsoft Office
- High school diploma or GED
Quick Apply
Customer Service/Sales Representative
Primeford Inc. —Remote
- $400 - $650 a week
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
- Paid training
- Work from home
Quick Apply
Customer Support Representative
Lone Wolf Technologies —Remote
- $26.00 - $28.50 an hour
- Full-time
- Remote
- Mid-level
- Accounting
- Conflict management
Quick Apply
Customer Service Representative
Firstsource Healthcare —Remote
- $14 an hour
- Full-time
- Remote
- Customer service
- HIPAA
- Entry level
2d

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NW Contact Center Representative (PT)

F.H. Cann & Associates -
Remote

Quick Apply

Job Details

Part-time
$15.00 - $16.50 an hour

Benefits

Paid training
Work from home

Qualifications

Customer communication
Call center experience
Client inquiry handling
Call center agent experience
Customer issue escalation
Customer support
Typing
Billing issue inquiries
Technical troubleshooting support
Handling account queries
Customer data entry

Full Job Description

Company Overview

FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions. As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.

We’re hiring part-time Contact Center Representative's for an exciting opportunity supporting a state-wide program. This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.

Project Hours of Operation: Monday – Friday, (7:00 AM PST- 6:00 PM PST) 4 hour shifts approximately 20 hours per week.

Essential Functions

- Receive high volume in-bound calls and assist customers with starting/stopping/transferring service
- Respond to incoming calls from customers in a professional and courteous manner.
- Occasional out-bound calls for verification purposes
- Document interactions in the system accurately and efficiently through data entry.
- Research and resolve customer questions and issues using online tools and systems
- Operate multiple applications, databases, and computer programs
- Assist customers with setting up payment arrangements, budget billing and processing payments
- Guide customers in setting up and accessing their online accounts.
- Assist customers with reviewing and disputing invoices accurately.
- Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.
- Maintain confidentiality of sensitive information in compliance with regulations.

Competencies

Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:
Focus on tasks and follow established procedures
Apply procedures in the correct sequence
Make decisions with limited information
Work effectively within a structured team environment

Knowledge of utility industry processes, including:

- Issuing meter and service orders for inspections and adjustments
- Reviewing credit information to determine security requirements and financing eligibility
- Responding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applications
- Determining appropriate actions for open and closed service accounts
- Meeting established quality and productivity standards
- Following Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations
Ability to report on operational directives and performance metrics at prescribed intervals, such as weekly and monthly reporting.
Ability to support emergency response and business continuity protocols and assist with customer service operations during company-wide emergencies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred Education and Experience

Experience meeting performance metrics in a high-volume customer contact center environment.
Utility customer service experience is strongly preferred.
Experience handling service initiation, transfers, billing inquiries, payment arrangements, and account maintenance.
Proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
Excellent data entry and typing skills
Highschool Diploma or equivalent
Bilingual Spanish is a plus
Veterans encouraged to apply

Working from Home Requirements:

Reliable high-speed internet (hard wired ethernet connection required) with minimum of 25 MBPS for Upload and Download speeds.
Private, quiet, and distraction free room/office space
Adhere to Telecommute Policy in its entirety

Work Authorization/Security Clearance Requirements

Required to pass Federal background screening and/or state level criminal background screening.

Physical/Mental Demands

Physical Demands - While performing the duties of this role, an employee is frequently required to sit, talk, or hear, in person and by telephone; use hands to operate standard office equipment; reach with hands and arms. The employee is occasionally required to stand and walk and to lift and carry reports and records weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands - While performing the duties of this role, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines & work extended hours as needed; and interact with vendors and staff in the course of work.

An Affirmative Action / Equal Opportunity Employer

F.H. Cann provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected class under applicable law. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann provides reasonable accommodation for individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA.

If you need an accommodation as part of the employment process, please contact Human Resources at [email protected].

Ready to launch your career in the Utilities industry? Join our team as a Part-Time Contact Center Representative and help deliver exceptional customer experiences while growing your skills in a supportive, remote environment.

Remote position (AZ, CO, NC, SC residents)
Start Date: September 8, 2026
Training: 10.5 weeks of paid, hands-on training.
Please note that training consists of full-time, 8-hour days. Upon successful completion of training, employees will transition to a part-time schedule consisting of 4-hour shifts.

Job Type: Part-time

Expected hours: 20 per week

Benefits:

Paid training
Work from home

Application Question(s):

How many years of work from home experience do you have?
Are you available to work a part-time schedule of 4-hour shifts during operating hours of 7:00 AM to 6:00 PM PST, Monday through Friday? (Yes / No)
Do you currently reside in North Carolina or South Carolina? This role requires candidates to live within this hiring area. (Yes / No)
Are you available to start on September 8? Training is a full-time schedule and runs for approximately 11 weeks. No absences can be accommodated during the training period. (Yes/No)
Do you have reliable high-speed home internet with minimum upload and download speeds of 25 Mbps and the ability to hardwire directly to your router via Ethernet? (Yes/No)

Experience:

Call center: 1 year (Required)
Typing: 1 year (Required)
Customer support: 1 year (Required)

Language:

Bilingual Spanish/English (Preferred)

Work Location: Remote

Quick Apply

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