Top 605 Project supervisor Jobs in Reno, Nv

Director, Member Advocate Center
Costco Auto Program —Reno, NV
- $100,000 - $110,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Lead, Site EHS
Entegris —Reno, NV
- $105,000 - $135,000 a year
- Full-time
- Management
- 5 years
- Continuous improvement
- Paid holidays
- Health insurance
Assistant Project Managers - Nevada Projects
Morgan Construction & Environmental Ltd. —Reno, NV
- $65,000 - $90,000 a year
- Nights as needed
- Construction site
- Pass drug screening
- Mid-level
Site Supervisors - Nevada Projects
Morgan Construction & Environmental Ltd. —Reno, NV
- $35 - $40 an hour
- Nights as needed
- Construction site
- 5 years
- Pass drug screening
OPERATIONS MANAGER - Moving, Storage & Logistics Operations
OneRelo Worldwide —Reno, NV
- $70,000 - $75,000 an hour
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
2d
Project Manager
Everforth, Cybercoders —Sparks, NV
- $120,000 - $200,000 a year
- Full-time
- Construction site
- 5 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Operations Manager
Veritiv —Sparks, NV
- $101,700 a year
- Full-time
- Customer service
- 5 years
- Mid-level
- Health savings account
- AD&D insurance
Reno Manager
Security Services Northwest Inc —Reno, NV
- $30 - $40 an hour
- Full-time
- Military
- Computer literacy
- Residential
- Paid holidays
- Health insurance
Production Supervisor - 1st Shift
Eaton —Reno, NV
- $71,000 - $105,000 a year
- Background check
- Spanish
- Inventory management
- Retirement plan
10d
Assistant Court Administrator
The Second Judicial District Court —Reno, NV
- $178,547.20 - $249,974.40 a year
- Online Application
- Microsoft Excel
- Writing skills
- Office
- Health savings account
- Health insurance
Quick Apply
3d
Replenishment Supervisor
SupplyHouse.com —Reno, NV
- $66,000 - $83,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Quick Apply
Site Supervisor (Data Centers) - Reno, NV
Convergint Technologies LLC —Reno, NV
- $34.32 - $51.50 an hour
- Full-time
- Microsoft Outlook
- Construction site
- Mid-level
- Wellness program
- Paid parental leave
Technical Writing Supervisor
PECNA Panasonic Energy Corporation of North America —Sparks, NV
- Full-time
- Microsoft Outlook
- Addiction Medicine
- 5 years
- Health savings account
- Paid holidays
WILDLIFE STAFF SPECIALIST
State of Nevada —Reno, NV
- Full-time
- Mid-level
- Databases
- Bachelor's degree
- Paid holidays
- Disability insurance
Supervisor
AFTERMATH —Reno, NV
- $32 - $35 an hour
- Call employer
- Background check
- Clean driving record
- Management
- Paid training
- Health insurance
Quick Apply
Supervisor II
DSV —McCarran, NV
- $80,000 a year
- Overtime
- Microsoft Excel
- Computer literacy
- Writing skills
Project Coordinator
Nevada Barricade & Sign Company Inc —Reno, NV
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Registration Supervisor
Tahoe Forest Health System —Truckee, CA
- $79,040 a year
- Mid-level
- Bachelor's degree
- Recruiting
Quick Apply
Production Supervisor
PECNA Panasonic Energy Corporation of North America —Sparks, NV
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Health savings account
- Paid holidays
Executive Protection Agent
Surefox North America Inc —Reno, NV
- $55 an hour
- 8 hour shift
- Background check
- 18 years or older
- CPR Certification
Quick Apply

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project supervisor jobs near reno, nv

Director, Member Advocate Center

Costco Auto Program -
Reno, NV

Quick Apply

Job Details

Full-time
$100,000 - $110,000 a year

Qualifications

Optimizing workflow processes
Staff performance monitoring
Staff supervision
Microsoft Outlook
Team supervision
Managing teams in a customer support role
Phone communication
Coaching
Customer satisfaction tracking
Employee relationship building
Metrics Reporting
Talent development
Team development
Quality performance measurement
Mentoring
Data interpretation
Process improvement planning
Call center management
Senior leadership
Client interaction via phone calls

Full Job Description

Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide strong, dynamic leadership that mentors, develops, and guides team members of all levels
Planning and management of staff, with an emphasis on recruiting and retaining all promotional staff through strategic workforce planning.
Organizes, oversees and assumes responsibility for contact center operations such as customer phone calls and emails, daily personnel activities, schedules and training, customer service and other administrative duties.
Manages performance to meet and exceed team and company performance goals and KPI’s such as Service Level, Average Speed of Answer, Abandon percentage, etc.
Tracking and reporting performance metrics to include call efficiency, satisfaction rates, staffing utilization and turnover.
Monitoring results of Quality Assurance (QA) programs fostering continuous performance improvement
Develop and maintain effective organization of responsibility, including efficient recruiting, training, coaching, recognition, workflow patterns, performance standards, delegation of duties, staffing levels and supervision
Works with the department Managers and Supervisors to fulfill department staffing objectives by reviewing headcount, workload and shift requirements.
Collaborates with Managers and Supervisors on ensuring job expectations are communicated appropriately to all staff.
Ensures that all Managers and Supervisors are continually monitoring, appraising, coaching and reviewing all staff.
Planning and reviewing compensation
Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Ensuring detailed records of communications are kept in database.
Conduct cross- departmental training sessions before, during, and after the launch of a promotion.
Contribute towards the completion of projects as work volume requires. Including, but not limited to escalated member and dealer issues.
Other duties as assigned

Requirements:

10 years of Call center experience in a managerial role (customer service preferred)
Bachelor's degree preferred or equivalent combination of education and experience.
Minimum of 7 years’ experience leading high performing team
Proficient in MS Office Suite (Outlook, Word, PowerPoint, Excel)
Proven leadership and management skills
Proven experience managing KPI’s (metrics related to member satisfaction, performance levels related to inbound/outbound calls)
Ability to mentor, empower and develop employees
Superb decision making and problem-solving skills
Strong analytic skills
Takes initiative with strong planning and organizational skills
Excellent oral and written communication skills
Excellent customer service skills and phone etiquette
Flexible and able to adapt to change in a fast-paced environment
Positive thinker, able to stay calm under pressure
Excellent interpersonal skills with ability to work with all levels of Senior Management
Takes initiative towards process improvement to gain efficiencies within the department
Ability to establish and maintain effective working relationships with all levels of managers and staff
Must possess strong work ethic for success in a fast-paced dynamic work environment

Quick Apply

Refine Your Search

project supervisor jobs in reno, nv

Director, Member Advocate Center

Lead, Site EHS

Assistant Project Managers - Nevada Projects

Site Supervisors - Nevada Projects

OPERATIONS MANAGER - Moving, Storage & Logistics Operations

Project Manager

Operations Manager

Reno Manager

Production Supervisor - 1st Shift

Assistant Court Administrator

Replenishment Supervisor

Site Supervisor (Data Centers) - Reno, NV

Technical Writing Supervisor

WILDLIFE STAFF SPECIALIST

Supervisor

Supervisor II

Project Coordinator

Patient Registration Supervisor

Production Supervisor

Executive Protection Agent

I want to receive the latest job alert for project supervisor in reno, nv

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