Top 1410 Records manager Jobs in Reno Nv

Director, Member Advocate Center
Costco Auto Program —Reno, NV
- $100,000 - $110,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Home Care HR Specialist
Right At Home —Reno, NV
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid time off
Quick Apply
11d
Program Support Specialist
Nations Finest —Reno, NV
- $26.27 - $31.80 an hour
- Full-time
- Microsoft Outlook
- Addiction Medicine
- Experience working with individuals with disabilities
Quick Apply
4d
Workers' Compensation Claims Manager
Shook and Stone CHTD —Reno, NV
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Warehouse Manager
A1 Garage Door Service —Reno, NV
- $65,000 - $70,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Office Manager
American National Insulation —Sparks, NV
- $50,000 - $100,000 a year
- Full-time
- 18 years or older
- Spanish
- English
- Wellness program
- Health savings account
KEEN Utility Territory Manager – CA, NV & AZ California, US
KEEN Footwear —Reno, NV
- $149,157.24 - $172,668.35 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
Quick Apply
5d
Supply Chain Supervisor
JCPenney —Reno, NV
- $57,000 - $95,000 a year
- Microsoft Excel
- Mid-level
- Typing
- Paid holidays
- Health insurance
Office Manager
i-80 Gold Corp. —Reno, NV
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Logistics Coordinator - West Center
ITS Logistics —Reno, NV
- $60,000 a year
- No experience needed
- Administrative experience
- Organizational skills
- Paid training
Administrative Coordinator
Sprouts Farmers Market —Sparks, NV
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Sanitation
- Paid parental leave
- Health savings account
4d
Canvass Manager - Door-to-Door Lead Generation
Quality First Home Improvement, Inc —Reno, NV
- $60,000 - $80,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4d
CDL-A Local Pickup & Delivery Driver | Home Daily | Up to $33.17/hr
Oak Harbor Freight Lines —Reno, NV
- $29.98 - $33.17 an hour
- Overtime
- Clean driving record
- Hazmat Endorsement
- Local
- Paid holidays
- Health insurance
Quick Apply
Pharmacist
PharMerica —Reno, NV
- Full-time
- Mid-level
- Bachelor's degree
- Leadership
- Health insurance
- Dental insurance
Recreational Therapist Manager
Willow Springs Center —Reno, NV
- $80,856 - $121,285 a year
- Full-time
- Experience working with individuals with developmental disabilities
- HIPAA
- Mid-level
- Health savings account
- Health insurance
Quick Apply
2d
Executive Director
Contractors Association of Truckee Tahoe (CATT) —Truckee, CA
- $100,000 - $115,000 a year
- Full-time
- Public speaking
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
12d
Animal Care- Admissions Assistant PT 28 hours
Pet Network Animal Community Hospital —Incline Village, NV
- $17 - $19 an hour
- Part-time
- Google Workspace
- Clean driving record
- English
- 401(k) matching
- Employee discount
Quick Apply
Territory Service Merchandiser
ECMD —Reno, NV
- $24 an hour
- Full-time
- Clean driving record
- Customer service
- Merchandising
- Paid holidays
- Health insurance
4d
Psychosocial Rehabilitation Associate
Rural Nevada Counseling —Dayton, NV
- $20 - $27 an hour
- Part-time
- RN License
- Bachelor's degree
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
PRN Home Health Physical Therapist (PT)
Advanced Home Health & Hospice of Northern Nevada —Reno, NV
- $80 - $160 an hour
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Mileage reimbursement
Quick Apply

I want to receive the latest job alert for records manager in reno nv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

records manager jobs near reno nv

Director, Member Advocate Center

Costco Auto Program -
Reno, NV

Quick Apply

Job Details

Full-time
$100,000 - $110,000 a year

Qualifications

Optimizing workflow processes
Staff performance monitoring
Staff supervision
Microsoft Outlook
Team supervision
Managing teams in a customer support role
Phone communication
Coaching
Customer satisfaction tracking
Employee relationship building
Metrics Reporting
Talent development
Team development
Quality performance measurement
Mentoring
Data interpretation
Process improvement planning
Call center management
Senior leadership
Client interaction via phone calls

Full Job Description

Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide strong, dynamic leadership that mentors, develops, and guides team members of all levels
Planning and management of staff, with an emphasis on recruiting and retaining all promotional staff through strategic workforce planning.
Organizes, oversees and assumes responsibility for contact center operations such as customer phone calls and emails, daily personnel activities, schedules and training, customer service and other administrative duties.
Manages performance to meet and exceed team and company performance goals and KPI’s such as Service Level, Average Speed of Answer, Abandon percentage, etc.
Tracking and reporting performance metrics to include call efficiency, satisfaction rates, staffing utilization and turnover.
Monitoring results of Quality Assurance (QA) programs fostering continuous performance improvement
Develop and maintain effective organization of responsibility, including efficient recruiting, training, coaching, recognition, workflow patterns, performance standards, delegation of duties, staffing levels and supervision
Works with the department Managers and Supervisors to fulfill department staffing objectives by reviewing headcount, workload and shift requirements.
Collaborates with Managers and Supervisors on ensuring job expectations are communicated appropriately to all staff.
Ensures that all Managers and Supervisors are continually monitoring, appraising, coaching and reviewing all staff.
Planning and reviewing compensation
Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Ensuring detailed records of communications are kept in database.
Conduct cross- departmental training sessions before, during, and after the launch of a promotion.
Contribute towards the completion of projects as work volume requires. Including, but not limited to escalated member and dealer issues.
Other duties as assigned

Requirements:

10 years of Call center experience in a managerial role (customer service preferred)
Bachelor's degree preferred or equivalent combination of education and experience.
Minimum of 7 years’ experience leading high performing team
Proficient in MS Office Suite (Outlook, Word, PowerPoint, Excel)
Proven leadership and management skills
Proven experience managing KPI’s (metrics related to member satisfaction, performance levels related to inbound/outbound calls)
Ability to mentor, empower and develop employees
Superb decision making and problem-solving skills
Strong analytic skills
Takes initiative with strong planning and organizational skills
Excellent oral and written communication skills
Excellent customer service skills and phone etiquette
Flexible and able to adapt to change in a fast-paced environment
Positive thinker, able to stay calm under pressure
Excellent interpersonal skills with ability to work with all levels of Senior Management
Takes initiative towards process improvement to gain efficiencies within the department
Ability to establish and maintain effective working relationships with all levels of managers and staff
Must possess strong work ethic for success in a fast-paced dynamic work environment

Quick Apply

Refine Your Search

records manager jobs in reno nv

Director, Member Advocate Center

Home Care HR Specialist

Program Support Specialist

Workers' Compensation Claims Manager

Warehouse Manager

Office Manager

KEEN Utility Territory Manager – CA, NV & AZ California, US

Supply Chain Supervisor

Office Manager

Logistics Coordinator - West Center

Administrative Coordinator

Canvass Manager - Door-to-Door Lead Generation

CDL-A Local Pickup & Delivery Driver | Home Daily | Up to $33.17/hr

Pharmacist

Recreational Therapist Manager

Executive Director

Animal Care- Admissions Assistant PT 28 hours

Territory Service Merchandiser

Psychosocial Rehabilitation Associate

PRN Home Health Physical Therapist (PT)

I want to receive the latest job alert for records manager in reno nv

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected