Top 217 Senior customer support representative Jobs in Research Triangle Park Nc

Inside Sales Representative
Parksite —Garner, NC
- $65,000 - $75,000 a year
- Full-time
- Background check
- ERP systems
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
12d
Senior Outside B2B Sales Executive
Wholesale Payments —North Carolina
- $93,489 - $223,999 a year
- Full-time
- Remote
- Business development
- Fair chance
- Senior level
- Paid training
- Health savings account
Quick Apply
Door-to-Door Sales Representative
Cardinal Senior Benefits —Raleigh, NC
- $75,000 - $150,000 a year
- Full-time
- Remote
- Business development
- Reliable transportation
- Communication skills
- Opportunities for advancement
Quick Apply
6d
Building Engineer
Lincoln Property Company —Raleigh, NC
- Weekends as needed
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
ADMNISTRATIVE SPECIALIST
City of Durham —Durham, NC
- $25.43 - $39.46 an hour
- Full-time
- Oracle
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
10d
Sr. Supervisor, Customer Support- Specialty
Biogen —Research Triangle Park, NC
- $87,000 - $113,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
SENIOR ADMINISTRATIVE ASSISTANT- TEMP
Town of cary —Cary, NC
- Temporary
- Background check
- Clean driving record
- Writing skills
6d
Branch Customer Service and Sales Rep - Durham, NC (RTP)
AAA The Auto Club Group —Durham, NC
- $19.00 - $21.50 an hour
- Weekends as needed
- Basic math
- Pass drug screening
- Office
- Paid parental leave
- Paid holidays
10d
SENIOR ADMINISTRATIVE ASSISTANT- TEMP
Town of Cary, NC —Cary, NC
- $16.00 - $26.97 an hour
- Temporary
- Background check
- Clean driving record
- Writing skills
6d
MMC- Sr. Admissions Representative
Ancora Education —Raleigh, NC
- $25 - $27 an hour
- Weekends as needed
- Mid-level
- Office
- Ability to climb stairs
Quick Apply
Senior Customer Success Manager
Rezilient Health —Raleigh, NC
- Full-time
- Hybrid work
- 5 years
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Senior Specialist, Community Volunteer Engagement
American Red Cross —Raleigh, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Senior Account Manager - Fire Protection
Cintas —Morrisville, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- AD&D insurance
Fleet Account Representative
MYCA Material Handling Solutions —Cary, NC
- From $52,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Member Support Center Manager
Planet Fitness - Excel Fitness —Durham, NC
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Sr. Program Manager, Market Access (Hub Reimbursement)
Mercalis —Morrisville, NC
- $50,000 - $300,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Bachelor's degree
- Health savings account
- AD&D insurance
Senior Account Representative - Employee Benefits
USI Holdings Corporation —Raleigh, NC
- Mid-level
- High school diploma or GED
- Children
- Wellness program
- Health savings account
14d
Territory Manager - Durham NC
Reynolds American Inc —Durham, NC
- Mid-level
- Analysis skills
- Driver's License
- Paid jury duty
- Paid parental leave
Sr Clinical Specialist CRM - Raleigh
Medtronic —Raleigh, NC
- $85,000 - $115,000 a year
- Weekends as needed
- Remote
- Hospital
- Inventory management
- Mid-level
- Health savings account
- Employee stock purchase plan
Auto Claims Examiner
Atlantic Casualty Insurance Company —Raleigh, NC
- $84,520.80 - $112,039.20 a year
- Full-time
- 7 years
- Office
- Analysis skills
- Paid parental leave
- Health savings account
Quick Apply

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Inside Sales Representative

Parksite -
Garner, NC

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
12 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Phone communication
Phone customer support
Video conferencing software
Typing
Sales follow-up
Quality data entry
Video conferencing systems operation
Customer data entry

Full Job Description

Inside Sales Representative

Join Our Dynamic Team

Overview

The Inside Sales Representative plays a critical role in driving profitable growth through a balanced focus on new business development and existing account management. This position partners closely with Territory Managers and internal teams to deliver Parksite’s value proposition, strengthen customer and vendor relationships, and consistently achieve sales and profit goals. Success in this role requires proactive communication, strong product knowledge, and a team-first mindset.

Why Join Our Team?

Build Your Career in a Thriving Industry

Grow your sales career in the building products industry by working with category-leading interior and exterior materials used in residential, commercial, and remodeling markets.
Gain hands-on experience in both new business development and account management while partnering closely with experienced Territory Managers.
Be part of a company that values education, collaboration, and long-term customer relationships, giving you exposure to market trends, competitive pricing, and innovative products.

Comprehensive Benefits Package

401(k) Program to secure your financial future
Company-Paid Life Insurance
Health, Dental, Vision, and Flexible Spending Insurance Plans
Paid Holidays
Paid Time Off (PTO)
Positive Work Environment with supportive team members
Bonus Incentives for employee referrals

Professional Development

Ongoing product and market training to build deep knowledge of building materials, applications, and competitive positioning.
Opportunities to develop consultative selling, closing, and account management skills in a fast-paced, team-oriented environment.
Direct collaboration with Territory Managers and leadership, providing mentorship and clear pathways for growth.

What You’ll Do

Aggressively develop new business within an assigned territory through cold and warm lead outreach, qualification, and follow-up.
Partner closely with Territory Managers to vet opportunities, gather critical account insights, and support territory growth strategies.
Manage and maintain accurate customer and prospect data in Salesforce, including contacts, activities, and opportunities.
Promote new products and company programs using digital marketing tools, follow-up calls, webinars, and conference calls.
Serve as the primary point of contact for existing customers, handling sales inquiries, quotes, and order fulfillment.
Use active listening and consultative sales techniques to identify customer needs and recommend effective product solutions.
Upsell and cross-sell products and programs to maximize customer value and territory profitability.
Coordinate cross-functionally with logistics and purchasing teams to ensure seamless order execution and high customer satisfaction.
Track daily, weekly, and monthly sales and profit goals, taking initiative to adjust strategies as needed.

What You Bring

Required Qualifications

Education & Experience

Bachelor’s degree preferred or equivalent industry experience.
Minimum of 2+ years of inside sales and/or customer service experience.
Proven experience managing direct customer interactions, including resolving concerns and providing solutions.

Skills & Abilities

Strong verbal and written communication skills, with a customer-focused approach.
Ability to multitask in a fast-paced environment while maintaining accuracy and attention to detail.
Strong organizational, time management, and follow-up skills.

Physical Requirements

Ability to sit for extended periods while working at a computer and phone.
Ability to perform repetitive tasks such as typing and data entry.
Ability to communicate clearly via phone, video conferencing, and email.

Pre-Employment Requirements

Ability to pass pre-employment physical, drug screen, and background check
Authorization to work in the United States

Preferred Qualifications

Inside sales experience within the building products industry.
Working knowledge of CRM systems (Salesforce) and ERP systems (Infor preferred).
Strong analytical skills with the ability to assess market trends, customer needs, and competitive pricing.
Understanding of building materials and basic installation processes.

Work Environment

Office-based, team-oriented sales environment.
Fast-paced, high-volume setting requiring strong multitasking skills.
Frequent collaboration with Territory Managers, sales leadership, and internal departments.
Regular use of CRM, ERP, and Microsoft Office applications.
Emphasis on teamwork, accountability, and proactive communication.
Performance-driven culture focused on growth, service, and relationship building.
Opportunities to participate in virtual meetings, webinars, and conference calls.
Supportive leadership committed to employee success and development.

About Our Companies

Parksite
Parksite is a premier sales, marketing, and distribution company serving the building industry with a focus on both interior and exterior products. We supply top fabricators and building material dealers with category-leading products for residential, commercial, and remodeling markets. Our unique marketplace niche is education. We identify products with distinctive applications and educate architects, builders, and designers on their value. This approach has made us an industry leader with each product line we represent. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.

Atlantic Plywood Corporation (APC)
Since 1974, Atlantic Plywood Corporation has delivered the highest quality and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of quality hardwood plywood and panel products throughout the Eastern United States. Our many satisfied customers know that Atlantic Plywood offers not only dependable products and services but also a convenient, cost-effective partnership that helps their business grow.

Career Growth Opportunities

Clear pathways to advance into Territory Manager or senior sales roles based on performance and development.
Exposure to multiple product categories, vendors, and markets to broaden industry expertise.
Opportunities to take on expanded responsibilities in account strategy, training, or mentorship.
Continuous learning through product launches, sales programs, and leadership support.
Long-term career stability within a growing, employee-focused organization.

Ready to Build Your Future with Us?

Join a team where your hard work is recognized and rewarded. As a Parksite Associate, you'll gain valuable skills, work with quality products, and become part of an employee-owned company that invests in your success. We are Equal Opportunity Employers committed to building diverse and inclusive teams.

How to Apply

If you're ready to join a dynamic team in the wholesale building materials industry, we want to hear from you! Apply today and take the first step toward a rewarding career with growth potential.

Qualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story.

#Parksitehiring

Monday-Friday 8:00AM - 5:00pm

Quick Apply

Refine Your Search

senior customer support representative jobs in research triangle park nc

Inside Sales Representative

Senior Outside B2B Sales Executive

Door-to-Door Sales Representative

Building Engineer

ADMNISTRATIVE SPECIALIST

Sr. Supervisor, Customer Support- Specialty

SENIOR ADMINISTRATIVE ASSISTANT- TEMP

Branch Customer Service and Sales Rep - Durham, NC (RTP)

SENIOR ADMINISTRATIVE ASSISTANT- TEMP

MMC- Sr. Admissions Representative

Senior Customer Success Manager

Senior Specialist, Community Volunteer Engagement

Senior Account Manager - Fire Protection

Fleet Account Representative

Member Support Center Manager

Sr. Program Manager, Market Access (Hub Reimbursement)

Senior Account Representative - Employee Benefits

Territory Manager - Durham NC

Sr Clinical Specialist CRM - Raleigh

Auto Claims Examiner

I want to receive the latest job alert for senior customer support representative in research triangle park nc

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