Top 630 Senior technical specialist Jobs in Richardson Tx

Senior Technical Support Specialist
Fortinet —Frisco, TX
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Senior Technical Integration Specialist
Guidehealth —Dallas, TX
- $100,000 - $115,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Disability insurance
13d
Senior Technical Specialist- SRG
The Travelers Companies, Inc. —Richardson, TX
- $94,400 - $155,800 a year
- Hybrid work
- Databases
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Continuing education credits
Informatics Technical Specialist - Texas - 85% Travel
Beckman Coulter Diagnostics —Dallas, TX
- $36 - $45 an hour
- Full-time
- Remote
- Clean driving record
- 3 years
- Databases
- Health insurance
- Dental insurance
IT Help Desk Specialist
Qureos Inc —Plano, TX
- $28 - $33 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
8d
SENIOR RESEARCH & DEVELOPMENT SPECIALIST
Standard Meat Company —Dallas, TX
- From $90,000 a year
- Full-time
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
4d
Senior Specialist - Salesforce Administrator
Sunoco LP —Dallas, TX
- Full-time
- DevOps
- Office
- Bachelor's degree
Quick Apply
11d
Oracle ERP Manager
aventiv —Plano, TX
- $151,726.09 - $172,967.74 a year
- Remote
- Computer science
- Oracle
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Veterinary Technician / Licensed Veterinary Technician (LVT/RVT/CVT)
CityVet Oak Lawn —Dallas, TX
- $18 - $25 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Outpatient experience
- Health savings account
- Health insurance
Quick Apply
Senior Underwriter, Professional Liability/Cyber, Financial Lines
Risk Specialists Companies Insurance Agency, Inc. —Dallas, TX
- Email
- Office
- Team management
- Mentoring
- Health insurance
Quick Apply
Senior Academic Tech Svc Director, Dedman Law & Perkins
Southern Methodist University —Dallas, TX
- Full-time
- School experience
- 6 years
- Doctoral degree
- Health insurance
- Dental insurance
ServiceNow Business Analyst
K&B Global —Plano, TX
- $50 - $60 an hour
- Full-time
- Hybrid work
- 5 years
- Senior level
- Leadership
Quick Apply
9d
Specialist - Talent Acquisition (TEST)
Energy Transfer Partners —Dallas, TX
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Profit sharing
- Paid time off
Quick Apply
Banking Account Executive
Mphasis Limited —Fort Worth, TX
- $26 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Quick Apply
Sr Specialist - Environmental
Energy Transfer Partners —Texas
- Full-time
- Word processing
- 8 years
- High school diploma or GED
Quick Apply
Principal, Infrastructure Innovation & Automation
Options Clearing Corporation —Dallas, TX
- $169,000 - $229,700 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Master's degree
- Health insurance
- Dental insurance
5d
[US HFDN] Asset Protection Senior Specialist- SOC
HelloFresh —Dallas, TX
- Weekends as needed
- 3 years
- 21 years or older
- Continuous improvement
- Health insurance
- Paid time off
Senior Commercial Chiller Specialist
Accelera —Dallas, TX
- $41.11 - $58.17 an hour
- Full-time
- Clean driving record
- 7 years
- Driver's License
Quick Apply
Military Service - Air Force Reserve, Cyber Warfare Operations
Military Service - Air Force Reserve —Dallas-Fort Worth, TX
- $59,760.73 - $71,969.91 a year
- Part-time
- High school diploma or GED
- Team management
- Travel
- Health insurance
- Tuition reimbursement
Nuclear Medicine Tech
Medical City Dallas —Dallas, TX
- Full-time
- Mid-level
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply

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senior technical specialist jobs near richardson tx

Senior Technical Support Specialist

Fortinet -
Frisco, TX

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Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance

Qualifications

Customer communication

Full Job Description

Fortinet a cybersecurity pioneer with over two decades of excellence. Our mission is to safeguard people, devices, and data everywhere. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with the goal of enhancing our global Customer Success and Support function, providing exceptional customer service and technical help for our loyal customers and to contribute to the success of our rapidly growing business. I n addition to being able to provide firsthand expertise in the day to day use of Fortinet technology, this role will also interface with QA and development to solve customer problems and identify solutions, optimizations and improvements through replication and testing.

As a Senior Technical Support Specialist, you will:

Provide troubleshooting expertise on the core Fortinet products - especially FortiGate
Collection, analysis and change recommendations of configuration information
Collection and analysis of customer system information
Recommend corrective actions based on analysis
Provide Customer education where needed due to gaps in networking, product knowledge etc.
Consultation of technical documentation, bulletins and release notes for known problems
Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions.
Follow up on technical cases including proper escalation and management of the case until case closure.
Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation

We Are Looking For :

Candidate with a minimum 3 plus years of experience in a technical support or system administration role in a networking/security company or equivalent education
Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
- Windows, OSX, Unix/Linux
Strong understanding of TCP/IP, routing protocols, L2/L3 switching.
Experience with security products -firewalls, IDS/IPS, VPN, virus scanning.
Strong troubleshooting and problem-solving skills
Past experience using AI tools to help the effectiveness of day-to-day activities
Previous call center experience, preferably supporting data networking products and/or security products is desirable.
A working understanding of knowledge management principles in daily workflow; KCS® framework experience is an added advantage
Ability to work in the office 4 days a week.
Possibility of an on Call rotation

Must be authorized to work in the U.S. without sponsorship.

Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

About Our Team:

Join the Fortinet TAC team in Atlanta, known for its collaborative ethos, working seamlessly with global customers, internal engineering teams and product development groups. Our team culture emphasizes continuous learning, innovation, and a strong commitment to customer satisfaction. We embrace Fortinet’s core values of openness, teamwork and innovation, fostering an environment where team members support each other, share knowledge, and leverage AI to solve complex technical challenges. Our inclusive and dynamic team thrives on collaboration and is driven by the shared goal of maintaining Fortinet’s high standards of excellence in cybersecurity solutions

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Apply Now

Refine Your Search

senior technical specialist jobs in richardson tx

Senior Technical Support Specialist

Senior Technical Integration Specialist

Senior Technical Specialist- SRG

Informatics Technical Specialist - Texas - 85% Travel

IT Help Desk Specialist

SENIOR RESEARCH & DEVELOPMENT SPECIALIST

Senior Specialist - Salesforce Administrator

Oracle ERP Manager

Veterinary Technician / Licensed Veterinary Technician (LVT/RVT/CVT)

Senior Underwriter, Professional Liability/Cyber, Financial Lines

Senior Academic Tech Svc Director, Dedman Law & Perkins

ServiceNow Business Analyst

Specialist - Talent Acquisition (TEST)

Banking Account Executive

Sr Specialist - Environmental

Principal, Infrastructure Innovation & Automation

[US HFDN] Asset Protection Senior Specialist- SOC

Senior Commercial Chiller Specialist

Military Service - Air Force Reserve, Cyber Warfare Operations

Nuclear Medicine Tech

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