Top 215 Customer relations representative Jobs in Richfield, Oh

Customer Service Representative- Operations
Sherwin-Williams —Cleveland, OH
- $56,743 - $70,367 a year
- Full-time
- Inventory management
- Office
- High school diploma or GED
11d
Retail Promotions Representative
Colorado Canvass Inc —Cleveland, OH
- From $900 a week
- Full-time
- In-person
- Entry level
- Retail sales
Quick Apply
2d
Marketing Sales Representative
Confidential —Brooklyn, OH
- $700 - $900 a week
- Full-time
- 18 years or older
- US work authorization
- In-person
- Paid training
- Health insurance
Quick Apply
2d
Valet Attendant
LAZ Parking —Beachwood, OH
- $13 - $14 an hour
- Full-time
- Hospital
- Ability to walk for extended periods
- No high school diploma
Quick Apply
Line Cook
The Foundry Social —Medina, OH
- $16 - $18 an hour
- Extended hours
- Basic math
- Cooking
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Prep Cook
The Foundry Social —Medina, OH
- From $14 an hour
- Extended hours
- Bar
- Casual dining restaurant
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician
ORG Holdings Limited —Beachwood, OH
- $25 - $30 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Basic math
- Health savings account
- Health insurance
Quick Apply
2d
Lead Technician
Summit LLC —Hudson, OH
- Full-time
- ASE Certification
- Management
- Mechanic experience
- Paid holidays
- Health insurance
Quick Apply
Property Manager
BRUZIV PARTNERS LLC —Norton, OH
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Pharmaceutical Sales Representative
Inizio Engage —Westlake, OH
- $53,000 - $98,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Paid parental leave
- Paid holidays
1d
Account Representative - State Farm Agent Team Member
Robbie Anderson - State Farm Agent —North Olmsted, OH
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative
Koroseal Interior Products —Medina, OH
- Full-time
- Microsoft Excel
- Office
- Ability to sit for extended periods
- Paid training
- Paid holidays
Consumer Relations Representative 1
The Goodyear Tire & Rubber Co. —Akron, OH
- Online Application
- High school diploma or GED
- Communication skills
- Entry level
Client Relations Specialist
Tremco CPG Inc. —Beachwood, OH
- $56,000 - $66,000 a year
- Full-time
- High school diploma or GED
- Product management
- 1 year
- Paid holidays
- Health insurance
Human Resources Coordinator
City of Twinsburg, OH —Twinsburg, OH
- $41,600 - $93,600 a year
- Full-time
- Clean driving record
- Writing skills
- Basic math
- Paid training
- Wellness program
Logistics Supervisor
Ryder System —Cleveland, OH
- $60,000 a year
- Urgently hiring
- Mid-level
- High school diploma or GED
- Warehouse experience
- Paid parental leave
- Paid holidays
10d
Customer Relations Representative - State Farm Agent Team Member
Matt Coyne - State Farm Agent —Stow, OH
- $34,000 - $40,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Robbie Anderson - State Farm Agent —North Olmsted, OH
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
McGean-Rohco, Inc. —Cleveland, OH
- ERP systems
- High school diploma or GED
- Communication skills
Quick Apply
Executive Aide
Case Western Reserve University —Cleveland, OH
- $66,672 - $74,873 a year
- Full-time
- Microsoft Word
- Writing skills
- Office
- Health insurance
- Tuition reimbursement
12d

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Customer Service Representative- Operations

Sherwin-Williams -
Cleveland, OH

Apply Now

Job Details

Full-time
$56,743 - $70,367 a year
11 days ago

Qualifications

Customer communication
Employee relationship building
Communication platforms
High school diploma or GED
Conflict management
Productivity software

Full Job Description

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

POSITION RESPONSIBILITIES:

This position is responsible for providing superior customer service and order management support to external and internal customers and brands through a variety of communication mediums. Responsibilities include, but are not limited to:

Facilitate Order to Cash Process

Ensure orders are correctly and accurately input via the order review process and confirm data with Customer via the acknowledgement process.
Review pricing for accuracy and ensure all applicable/requested promotions are correctly applied to invoices. Partner with Pricing Group and/or Sales to correct price discrepancies.
Track customer orders to ensure expectations are met, and carriers deliver on time per shipping agreements.
Deliver on business expectations by adhering to defined turnaround time(s) for order placement, email / fax response and call response.
Utilize various workflows including VOC and Pricing, to gain the needed approvals that allow customer orders to ship as completely as possible while adhering to regulatory and financial requirements.

Contact Management

Field inquiries via multiple platforms.
Control customer experience through positive language and use of friendly, professional and courteous verbal and written correspondence.
Supply prompt and inclusive responses to customers in accordance with department and business rules.
Adhere to defined business and customer specific SOPs and Profiles to provide consistent service.

Build and Maintain Internal/External Business Partnerships

Promote positive working relations with internal and external departments (Customer Support, Marketing, Planning, Operations, Pricing, Finance, Regulatory).
Send forecast data to Production Planning when pertinent.
Support Inventory Management Operation Excellence through intelligent decision making and coordination with Plants and Distribution Centers.

Provide Problem Resolution

Utilize resources and procedures to facilitate the timely and correct handling of reported Overages, shortages and damages, and record data in CRM and/or E-trac system.
Process credit requests promptly and provide the necessary details so that claims may be reviewed and issued within a reasonable timeframe.
Run reports to document recurring issues at customer and/or regional level including those related to Distribution or Carrier performance.

Account Management

Coordinate all facets of account management for accounts including EDI and Manual orders, shipping updates, credit authorizations, and Vendor Portal management.
Document new procedures and take responsibility for updating current guides and SOPS.
Demonstrate consistent and frequent use of CRM including case management, account contact, and coding.

Contribute to Department Initiatives

Participate in Lean projects as a lead or team member on a regular basis and provide ideas and feedback to projects.
Provide intermediate level reports at the request of Supervisor, Manager or Director.
Manage communications and flow of information within the team.

POSITION REQUIREMENTS:

Required:

High School Diploma
Customer Service or related experience
Comfortable to communicate via multiple platforms
Excellent verbal, written and interpersonal communication skills with emphasis on attention to detail
Effective customer service, problem solving and conflict resolution skills
Microsoft Office Suite intermediate proficiency

Preferred:

College Degree in a Business Related Field
Experience in a high paced office setting
Demonstrated passion for continuous improvement and service excellence
Fast learner with a sharp mind, able to work comfortably in team or independently
Transactional Lean Training
Business Objects Training/Proficiency

Apply Now

Refine Your Search

customer relations representative jobs in richfield, oh

Customer Service Representative- Operations

Retail Promotions Representative

Marketing Sales Representative

Valet Attendant

Line Cook

Prep Cook

Maintenance Technician

Lead Technician

Property Manager

Pharmaceutical Sales Representative

Account Representative - State Farm Agent Team Member

Customer Relations Representative

Consumer Relations Representative 1

Client Relations Specialist

Human Resources Coordinator

Logistics Supervisor

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative

Executive Aide

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