Top 270 Customer satisfaction Jobs in Richland, Wa

Part Time Customer Service Representative
BASIN DISPOSAL INC —Pasco, WA
- $23.76 - $28.22 an hour
- Part-time
- Sales
- Computer literacy
- Writing skills
3d
Customer Service
Specialty Products and Insulation —Kennewick, WA
- $20 - $40 an hour
- Full-time
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Customer Service Representative – $18-$23/hr + Bonuses
Corwin Ford Tri-Cities —Pasco, WA
- $18 - $23 an hour
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid training
- Health insurance
Outside Signage Sales
Stark Design —Pasco, WA
- $63,857.83 - $125,000.00 a year
- Full-time
- Mid-level
- Continuous improvement
- Contracts
- Travel reimbursement
- Paid training
Quick Apply
Field Service Technician - 2nd shift - Seattle, WA
GLORY —Washington State
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Financial Services Officer- Richland (Spanish Required)
Idaho Central Credit Union —Richland, WA
- $23 an hour
- Spanish
- Basic math
- Research
- Wellness program
- Paid holidays
Quick Apply
11d
Financial Services Officer (Spanish Required) - Kennewick
Idaho Central Credit Union —Kennewick, WA
- $23 an hour
- Spanish
- Basic math
- Research
- Wellness program
- Paid holidays
Quick Apply
Ramp & Customer Service Agent
Horizon Air —Pasco, WA
- $18.27 - $20.52 an hour
- Part-time
- 18 years or older
- Basic math
- English
- Paid training
- Paid holidays
1d
Branch Manager
Robinson Restoration —Richland, WA
- $90,000 - $120,000 a year
- Full-time
- Clean driving record
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Retail Associate / Customer Service Representative
JK Boots —Kennewick, WA
- From $20 an hour
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Window Sales Coordinator
PARR —Pasco, WA
- $22.10 - $26.35 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid holidays
Quick Apply
Lead Scheduling Coordinator
Re-Bath of Tri-Cities —Pasco, WA
- $20 - $25 an hour
- Full-time
- Background check
- Spanish
- Customer service
Quick Apply
Account Manager
PACIFIC AG RENTALS LLC —Pasco, WA
- $55,000 - $85,000 a year
- Full-time
- Clean driving record
- 5 years
- Computer literacy
Pest Control Technician (Sign-On Bonus)
PestCo LLC —Pasco, WA
- $18 - $22 an hour
- Overtime
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
Specialty Pest Control Technician
PestCo LLC —Pasco, WA
- $19 - $24 an hour
- Overtime
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
Regional Sales Manager – Roofing Portfolio
Next Level Partners, LLC —Pasco, WA
- $100,000 - $145,000 a year
- Full-time
- Management
- Mid-level
- Driver's License
- Mileage reimbursement
- Paid holidays
Quick Apply
Field Copier Technician (Industry Experienced)
Pacific Office Automation —Kennewick, WA
- $20 - $30 an hour
- Mid-level
- Paid training
- Health savings account
Quick Apply
22h
Account Manager, Film - M. Holland
Ravago Americas —Washington State
- $90,000 - $135,000 a year
- Remote
- Microsoft Outlook
- English
- Driver's License
- Paid parental leave
- Disability insurance
Quick Apply
10d
Sales Account Executive - Cannabis, Tobacco Brands Exp (Remote in Washington)
Hara Supply —Washington State
- $35,000 - $60,000 a year
- Full-time
- Sales
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
4d
Part Time Events and Retail Marketer - Bilingual (English/Spanish) is a PLUS!!
Renewal by Andersen of Washington —Kennewick, WA
- $21 - $35 an hour
- Part-time
- Reliable transportation
- Communication skills
- Entry level
- Paid training
- Cell phone reimbursement
Quick Apply

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Part Time Customer Service Representative

BASIN DISPOSAL INC -
Pasco, WA

Apply Now

Job Details

Part-time
$23.76 - $28.22 an hour
3 days ago

Qualifications

Stakeholder relationship building

Full Job Description

Job description

BASIN DISPOSAL INC

Job Type: Part-Time

Monday-Friday

Schedule: 11:00am - 4:00pm | Up to 25 hours per week

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

Manage large amounts of incoming calls
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Duties include the following:

1. Serve customers and provide quality service support either by telephone, electronically, email and/or face to face in accordance with company standards, procedures and policies.

2. Verify, print, maintain and copy records, work orders, route books, files, packer tickets and coupons to ensure accuracy and timeliness.

3. Document, communicate and make necessary corrections of documents as needed.

4. File, pack, and store identified files and records following the box storage retention guidelines.

5. Respond to drivers and relay work orders, messages and information to drivers using two-way radios.

6. Serve customers and answer inquires and questions, handle complaints, troubleshoot problems, provide information and address their needs.

7. Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.

8. Use software, databases, scripts and tools appropriately.

9. Understand and strive to meet or exceed service metrics while providing excellent consistent customer service.

10. Enter and/or update customer information.

11. Identify and escalate priority issues.

12. Document all call information according to standard operating procedures

13. Collects and receives payments and assists customers as assigned: balance cash drawers, adjustments, transfers, and closing of accounts as appropriate.

14. Basic Cashier responsibilities as assigned and in accordance with company policies.

Performance Expectations:

1. Provide Excellent Customer Service. Anticipate, assess, and respond effectively to the needs of diverse customers, both internal and external, provide consistently excellent service that is timely, accurate, courteous, professional and respectful.

2. Maintain a high level of confidentiality and discretion in working with customer information, including Payment Card Industry (PCI) regulations.

3. Establish, maintain and foster positive and effective working relationships with those contacted in the course of work.

4. Maintain regular and punctual attendance.

5. Work Safely. Recognize and mitigate safety hazards on the job. Work to create a hazard-free, accident-free environment.

6. With the interests of the Company, perform all interactions to the highest principles of business ethics, avoid activities that are in conflict, or give the appearance of being in conflict.

Skills

Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree

Key Skills and Competencies:

Basic accounting skills
Computer skills
Interpersonal skills
Communication skills- verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection
Customer service orientation
Adaptability
Initiative
Stress tolerance

Job Type: Part-time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Apply Now

Refine Your Search

customer satisfaction jobs in richland, wa

Part Time Customer Service Representative

Customer Service

Customer Service Representative – $18-$23/hr + Bonuses

Outside Signage Sales

Field Service Technician - 2nd shift - Seattle, WA

Financial Services Officer- Richland (Spanish Required)

Financial Services Officer (Spanish Required) - Kennewick

Ramp & Customer Service Agent

Branch Manager

Retail Associate / Customer Service Representative

Window Sales Coordinator

Lead Scheduling Coordinator

Account Manager

Pest Control Technician (Sign-On Bonus)

Specialty Pest Control Technician

Regional Sales Manager – Roofing Portfolio

Field Copier Technician (Industry Experienced)

Account Manager, Film - M. Holland

Sales Account Executive - Cannabis, Tobacco Brands Exp (Remote in Washington)

Part Time Events and Retail Marketer - Bilingual (English/Spanish) is a PLUS!!

I want to receive the latest job alert for customer satisfaction in richland, wa

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