Top 5 Plumbing manager Jobs in Richmond, Va

Service Manager – Residential Plumbing
PlumbLife Plumbing, LLC —Henrico, VA
- $75,000 - $150,000 a year
- No weekends
- Sales
- 5 years
- Residential
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Plumber Fabrication Supervisor
Pivot Workforce —Richmond, VA
- $30 - $36 an hour
- Full-time
- 5 years
- Assembly
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Commercial Plumbing Field Supervisor
O'Connor Plumbing —Richmond, VA
- $90,000 - $115,000 a year
- On call
- Clean driving record
- Management
- Construction site
- Paid training
- Fuel card
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Plumbing Operations Supervisor
ColonialWebb —Richmond, VA
- $30 - $36 an hour
- Full-time
- Construction site
- 5 years
- Mid-level
Service Supervisor, Maintenance Supervisor
CLS Living —Richmond, VA
- $69,000 - $73,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Relocation assistance

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Plumber Fabrication Supervisor
Pivot Workforce —Richmond, VA
Collaborate with procurement, project managers, and field teams. This leadership role is responsible for supervising daily operations, supporting commercial…
$30 - $36 an hour
Quick Apply
2026-2027 Plumber
Petersburg City Public Schools —Petersburg, VA
Possesses general knowledge of the methods, tools and equipment used in the installation and repair of sanitary plumbing fixtures and related lines and…
$42,440 - $78,311 a year

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Commercial Plumbing - Fixtures Project Manager
Ferguson Enterprises, LLC —Columbus, OH
Act as the point of contact for the customers and for the project overall providing best in class customer service. Ensure accurate billing of the project.
$4,766.67 - $7,625.00 a month
Plumbing Operations Manager
R. T. Moore Co., Inc. —Plain City, OH
If jobsite safety concerns are raised, serve as the primary contact and communicate with the customer’s field construction management tea.
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plumbing manager jobs near richmond, va

Service Manager – Residential Plumbing

PlumbLife Plumbing, LLC
Henrico, VA

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Job Details

$75,000 - $150,000 a year

Qualifications

Customer communication
Pricing strategies
Team leadership
Residential plumbing

Full Job Description

Service Manager – Residential Plumbing

PlumbLife Plumbing | Greater Richmond, VA

Lead a high-performing team. Drive results. Deliver peace of mind.

PlumbLife Plumbing is a growing, family-owned residential service company serving the Greater Richmond area. We’re known for professionalism, same-day service, and delivering a top-tier customer experience.

We’re looking for a Service Manager who can lead from the front—someone who thrives in a fast-paced environment, knows residential service plumbing inside and out, and can develop technicians into top performers while driving revenue and operational excellence.

What You’ll Be Responsible For

Team Leadership & Performance

Lead, coach, and develop a team of service technicians and dispatch staff
Set and track daily, weekly, and monthly performance goals (revenue, average ticket, conversion rates, etc.)
Hold technicians accountable to company standards, pricing, and customer experience
Conduct weekly team meetings, ride-alongs, and performance reviews
Build a culture of professionalism, urgency, and continuous improvement

Operations & Dispatch Oversight

Oversee the daily dispatch board to maximize efficiency, revenue, and technician success
Collaborate with dispatch to prioritize high-value and urgent calls
Ensure proper job routing, technician utilization, and schedule flow throughout the day
Monitor KPIs and adjust strategy in real-time

Technical Support & Troubleshooting

Provide advanced technical support to technicians in the field
Assist with diagnosing complex plumbing issues and recommending solutions
Ensure jobs are completed correctly, efficiently, and to company standards

Customer Experience & Issue Resolution

Handle escalated customer concerns and complaints with professionalism and urgency
Turn challenging situations into positive outcomes and long-term customers
Maintain PlumbLife’s reputation for high-quality service and communication

Recruiting, Hiring & Training

Recruit, interview, and hire top-tier plumbing talent
Onboard and train new technicians on systems, pricing, and expectations
Continuously develop team skillsets (technical and sales)

Accountability & Results

Own team performance metrics and overall department profitability
Track and report on KPIs including revenue, close rate, membership growth, and callback rates
Implement strategies to improve performance and efficiency

What We’re Looking For

5+ years experience in management residential service
Previous leadership or management experience (Service Manager, Field Supervisor, etc.)
Strong technical knowledge of residential plumbing systems
Proven ability to coach, lead, and hold a team accountable
Experience with flat-rate pricing and performance metrics
Excellent communication and problem-solving skills
Ability to stay calm and decisive in a fast-paced environment

Bonus Points If You Have

Experience with ServiceTitan or similar CRM
Strong background in sales-focused service environments
Track record of improving technician performance and revenue
Experience building or scaling a service team

What We Offer

Competitive salary + performance-based incentives
Leadership role with real impact on company growth
Monday–Friday schedule (no weekends)
Supportive, team-oriented environment
Opportunity to build and lead an elite service team

Additional Responsibilities

Oversee inventory and truck stock standards
Manage callback reduction strategies and quality control
Review estimates and ensure proper pricing/option presentation
Partner with marketing on promotions and demand flow
Implement and manage membership/maintenance programs
Safety compliance and field standards enforcement
Monitor and improve online reviews and customer satisfaction scores

Why PlumbLife?

At PlumbLife Plumbing, we believe in doing things the right way—for our customers and our team. If you’re ready to lead a company where plumbing meets peace of mind, we want to hear from you.

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Refine Your Search

plumbing manager jobs in richmond, va

Service Manager – Residential Plumbing

Plumber Fabrication Supervisor

Commercial Plumbing Field Supervisor

Plumbing Operations Supervisor

Service Supervisor, Maintenance Supervisor

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for plumbing manager in richmond, va

Explore jobs in more locations

Service Manager – Residential Plumbing

What You’ll Be Responsible For

Team Leadership & Performance

Operations & Dispatch Oversight

Technical Support & Troubleshooting

Customer Experience & Issue Resolution

Recruiting, Hiring & Training

Accountability & Results

What We’re Looking For

Bonus Points If You Have

What We Offer

Additional Responsibilities

Why PlumbLife?

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