Top 35 Desk analyst Jobs in Richmond Va

Network Operations Center Analyst - NOC
National Computing Group —Richmond, VA
- $25.00 - $30.50 an hour
- Weekends as needed
- 5 years
- Mid-level
- Databases
- Free parking
Quick Apply
IT Support Apprentice
AlignedCardio —Richmond, VA
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Windows
Quick Apply
4d
Help Desk Analyst
ATC —Chesterfield, VA
- Contract
- Microsoft Outlook
- Communication skills
- Entry level
Specialist - Technology Support Analyst (Central Help Desk)
Chesterfield County Public Schools —Chesterfield, VA
- $57,488.00 - $97,720.85 a year
- Online Application
- Google Workspace
- Current TB test
- Computer Science
Principal Automation Analyst
Chesterfield County, VA —Chesterfield, VA
- $80,274 - $122,418 a year
- Full-time
- Computer Science
- System design
- Mid-level
7d
Help Desk Analyst - Chesterfield, VA/On-Site
Software Technology Inc —Chesterfield, VA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Analyst, Customer Information
Estes Forwarding Worldwide —Richmond, VA
- $60,000 - $72,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Office
- AD&D insurance
- Paid holidays
IT Support Analyst
Empower Brands —Richmond, VA
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
Analyst - Technical - Adv
Federal Reserve Bank of Richmond —Richmond, VA
- $138,500 - $152,000 a year
- Urgently hiring
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
10d
Process Analyst
TEMPERPACK TECHNOLOGIES INC —Richmond, VA
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
Helpdesk Support-
Software Technology Inc —Chesterfield, VA
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick Apply
IT On-Site Support Technician
WSP —Richmond, VA
- $57,800 - $80,000 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
Sr. Pricing & Deal Desk Analyst
O&M Halyard, Inc —Glen Allen, VA
- $90,000 - $110,000 a year
- Full-time
- PMP
- 5 years
- Finance
- Health savings account
- Disability insurance
Quick Apply
16h
Energy Marketing Analyst
Diversified Gas & Oil Corporation —Richmond, VA
- Marketing
- Office
- Finance
Technical Support Analyst
ATC —Richmond, VA
- Contract
- Mid-level
- Office
- Free parking
Pricing Analyst
TEMPERPACK TECHNOLOGIES INC —Richmond, VA
- $65,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- 3 years
Technical Support Analyst 2 - Richmond, VA/Onsite
Software Technology Inc —Richmond, VA
- Mid-level
- In-person
Quick Apply
Commercial Real Estate Analyst
BBG, INC. —Richmond, VA
- Full-time
- Microsoft Word
- Finance
- Analysis skills
- Health insurance
- Work from home
Quick Apply
D365 Business Central Functional Analyst
TEMPERPACK TECHNOLOGIES INC —Richmond, VA
- $65,000 - $95,000 a year
- Full-time
- Azure
- Computer Science
- Mid-level
Technical Support Analyst
Apollo Technology Solutions LLC —Colonial Heights, VA
- Contract
- Classroom
- Computer science
- Microsoft Excel
Quick Apply

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desk analyst jobs near richmond va

Network Operations Center Analyst - NOC

National Computing Group -
Richmond, VA

Quick Apply

Job Details

Full-time | Contract
$25.00 - $30.50 an hour

Benefits

Free parking

Qualifications

Teamwork
Telecommunications network performance monitoring
IT system monitoring
Incident management software
Databases
High school diploma or GED
Database management
Customer support ticket management
Computer networking
Leading team collaboration initiatives
IT
Network monitoring tools
Network monitoring
Network infrastructure management
Cross-functional communication
Ticketing system technical support
System performance monitoring

Full Job Description

Job Title: Network Operations Center Analyst - NOC - 01-5330

Must be local or willing to relocate to Richmond VA

100% onsite - Wednesday-Friday 6:30am to 6:30pm with one Saturday per month same hours..

Looking more for data network monitoring experience. Familiarity with technical monitoring with network monitoring tools in a network operations center. Does NOT want rack and stack technicians in a data center.

Cisco Certifications preferred not required, NOKIA Certifications preferred not required

Top 3 Required Skills
1. MUST have data network monitoring experience
2. Familiarity with technical monitoring with network monitoring tools in a network operations center
3. Must have experience with Telecommunications Transport Infrastructure
4. Understanding/Working Knowledge of IP Networks

Soft skill requirements

Strong communication skills both verbal and written
Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams

High Level Project Overview/Requirements:
An Enterprise Operations Center (EOC) Analyst plays a critical role in ensuring the seamless functioning of an organization's network systems and IT infrastructure. They act as the first line of defense, monitoring systems and responding to incidents to minimize disruption and maintain optimal performance.

Key Responsibilities

Monitoring and incident response: Actively monitor network performance, security applications, and other IT assets for alarms, alerts, and potential security threats or incidents.
Incident Triage and Resolution: Investigate alerts, prioritize incidents based on severity and impact, perform initial analysis to determine root causes, and execute appropriate incident response actions to resolve issues promptly.
Troubleshooting and Maintenance: Troubleshoot issues related to network operations and telecommunications infrastructure, perform remote maintenance on enterprise equipment, and analyze alarm systems and trouble reports to ensure optimal system functioning.
Collaboration and Communication: Work closely with other IT teams, security teams, business partners, and external vendors/carriers to coordinate incident resolution, provide updates on system status, and ensure effective communication and collaboration to meet operational goals.
Documentation and Reporting: Maintain accurate records of incidents and service requests in service management tools, generate reports on events, trends, and issues, and assist in creating/revising Standard Operating Procedures (SOPs).
Security Administration and Support: Assist in handling business and IT emergencies (including disaster recovery), provide security administration services, and support for the enterprise service desk.

Required skills and qualifications

Strong technical aptitude and understanding of IT networking and telecommunications.
Experience working in a Network Operations Center or Security Operations Center environment.
Knowledge of server and database management (Microsoft or Linux), cloud technologies, disaster recovery, remote access solutions, TCP/IP, and network monitoring tools (e.g., SolarWinds, Nagios) is often preferred.
Strong analytical, problem-solving, and decision-making skills.
Excellent written and verbal communication skills.
Ability to prioritize tasks, multi-task effectively, and work well under pressure.
Proficiency in using ticketing systems and monitoring tools is essential.
Ability to work independently and collaboratively in a team environment.
Flexibility to work shifts, including nights, weekends, and holidays, in a 24/7 environment may be required.

Required Years of Experience:

Minimum of 5+ years' experience

Education:

Minimum of High School Diploma or Equivalency
Two-year technical degree desired. Not required but preferred.

Ideal experience?

Prior experience in a regulated industry
Prior experience with utilities would be preferred

Location = Richmond VA (Downtown – no parking provided)

Rate = $25-$30.50/hr on a W2 contract

Length = 1+ year W2 Contract - Possible long term/extension for the right candidate

Job Types: Full-time, Contract

Pay: $25.00 - $30.50 per hour

Experience:

Network monitoring: 1 year (Required)
Computer networking: 4 years (Required)
Working in a physical NOC: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

desk analyst jobs in richmond va

Network Operations Center Analyst - NOC

IT Support Apprentice

Help Desk Analyst

Specialist - Technology Support Analyst (Central Help Desk)

Principal Automation Analyst

Help Desk Analyst - Chesterfield, VA/On-Site

Analyst, Customer Information

IT Support Analyst

Analyst - Technical - Adv

Process Analyst

Helpdesk Support-

IT On-Site Support Technician

Sr. Pricing & Deal Desk Analyst

Energy Marketing Analyst

Technical Support Analyst

Pricing Analyst

Technical Support Analyst 2 - Richmond, VA/Onsite

Commercial Real Estate Analyst

D365 Business Central Functional Analyst

Technical Support Analyst

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