Top 503 Insurance account representative Jobs in Richmond Va

Long Term Care Claims Representative – Payment Servicing
Genworth —Richmond, VA
- $56,900 - $83,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Loan repayment program
10d
Insurance Account Representative - State Farm Agent Team Member
Patricia Johnson - State Farm Agent —Henrico, VA
- $40,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Accountant
Shineforth —Richmond, VA
- $50,000 - $57,500 a year
- Weekends as needed
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
14d
Bilingual Sales - 4 day work week - 5 days off every 3 weeks! Top Performers Only
Grace Auto Sales and Service —Henrico, VA
- $3,800 - $7,600 a month
- Full-time
- Background check
- Spanish
- Dealership
- Health savings account
- Health insurance
Quick Apply
Inside Industrial Sales - Customer Service Rep
Macroseal Inc. —Prince George, VA
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Utility Relocations Coordinator (Alexandria, VA / Richmond, VA)
RailPros —Richmond, VA
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Commuter assistance
- Health savings account
Quick Apply
Territory Sales Representative: Renewables/ Power Transmission & Distribution
Roxtec Inc —Richmond, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
10d
Conversion Analyst - PeopleSoft
Brooksource —Richmond, VA
- $70 - $80 an hour
- Contract
- Hybrid work
- Oracle
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
3d
CDL Driver
UMI / Opustone —Midlothian, VA
- Overtime
- CDL B
- Background check
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
7d
Loss Control Representative
Forestry Mutual Insurance Company —Richmond, VA
- Full-time
- Microsoft Excel
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative
Industrial Automation Co —Henrico, VA
- $40,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Marketing
- 5 years
- Mileage reimbursement
- Health savings account
Quick Apply
10d
Account Manager - Industrial Sales Representative
BBP Sales, LLC —Richmond, VA
- Full-time
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
Truck Driver - CDL Class A - Penske Logistics
Penske Truck Leasing and Logistics —Richmond, VA
- $72,800 a year
- Overnight shift
- Dedicated
- Hazmat Endorsement
- Customer service
- AD&D insurance
- Paid holidays
10d
Medical Officer
American National Red Cross —Virginia
- $200,000 - $250,000 a year
- Full-time
- Medicine
- 5 years
- BC/BE
- Paid holidays
- Relocation assistance
12d
Truck Driver - CDL Class A - Penske Logistics
Penske Truck Leasing and Logistics —Richmond, VA
- $72,800 a year
- Full-time
- Dedicated
- Hazmat Endorsement
- Customer service
- AD&D insurance
- Paid holidays
7d
Sales Representative Entry Level
Burton Region - Aflac —Glen Allen, VA
- $66,500 - $82,600 a year
- Full-time
- Hybrid work
- 18 years or older
- Criminal background check
- Children
- Work from home
- Opportunities for advancement
Quick Apply
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Virginia
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
3d
Environmental Field Technician Supervisor
Actalent —Henrico, VA
- $25 - $31 an hour
- Temporary
- Construction site
- DOT physical examination
- Mid-level
- Profit sharing
- Commuter assistance
Quick Apply
4d
Medical Officer
American Red Cross —Virginia
- $200,000 - $250,000 a year
- Full-time
- Medicine
- Doctoral degree
- Up to 50% travel
- Health savings account
- Paid holidays
Quick Apply
10d
Financial Representative
Northwestern Mutual —Richmond, VA
- $75,000 - $150,000 a year
- Full-time
- Background check
- Hospitality
- Sales
- Paid training
- Health savings account
Quick Apply

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Long Term Care Claims Representative – Payment Servicing

Genworth -
Richmond, VA

Apply Now

Job Details

Full-time
$56,900 - $83,000 a year
10 days ago

Benefits

Paid holidays
Loan repayment program
Disability insurance
Health insurance
401(k)
Tuition reimbursement
Paid time off
Family leave
Employee assistance program
Gym membership
Volunteer time off
Life insurance

Qualifications

Customer communication
Contract interpretation
High school diploma or GED
Conflict management
Medical terminology
Customer service problem-solving

Full Job Description

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

Make it human. We care about the people that make up our customers, colleagues, and communities.
Make it about others. We do what's best for our customers and collaborate to drive progress.
Make it happen. We work with intention toward a common purpose and forge ways forward together.
Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Long Term Care Claims Representative – Payment Servicing

POSITION LOCATION

This position is available to Virginia residents as Richmond or Lynchburg, VA hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin.

YOUR ROLE

As an Operations team member, you’ll play a crucial role in delivering world-class customer service and capabilities to our policyholders—now and in the future. Long Term Care Claims is transforming and with transformation comes the potential for constant change. You will support our customer centric culture by proactively providing accurate and timely information to ensure policyholders are fully informed during the claims process. You will, as a member of the Payment Servicing Team, partner closely with the Eligibility and Contact Center teams to provide an extraordinary claims experience for our customers. You will work in a fast -paced environment across multiple products, ensuring claims handling follows policy provisions, internal guidelines, and Compliance requirements and will be responsible for the processing and payment of long-term care claims. We operate daily with integrity and character to achieve outstanding results.

SCHEDULED HOURS

During training, your hours will be 8:00 AM-5:00 PM ET. Once training is complete, your regular schedule will be 8:00 AM-5:00 PM ET. Schedule may adjust slightly in the future based on business needs. Candidates are expected to have consistent, reliable and predictable attendance during the duration of virtual classroom training and upon successful completion of training to support the needs of our customers.

What you will be doing

Manage and prioritize a work queue and multiple responsibilities in a fast-paced environment with aggressive deadlines.
Adhere to Standard Operating Procedures to ensure consistency in claims practices and resolution.
Make complex claim-payment decisions based on knowledge and policy provisions
Apply critical thinking and problem-solving skills to adjudicate claims, process transactions, and process payments
Interact with Policy Holders, Powers of Attorney, Agents, Facilities and other entities involved in the claims experience via incoming and outbound calls.
Collaborate and communicate effectively; you will seek solutions rather than just identify problems and will partner with teams across sites to achieve common goals.
Occasionally provide training and support to others, including creating training materials, mentoring, and participating in buddy programs.
Share insights, best practices, and knowledge within Payment Servicing and with supporting departments such as QA, IT, Compliance, Eligibility, and Contact Center.
Maintain the required flexibility to perform tasks outside of the role as needed, with provided training and guidance.
Participate in virtual classroom training for the first several months, actively engaging and completing all training requirements. Employees are required to be on camera during all training sessions, meetings, and as needed per request.
While working remotely, employees will provide a safe and secure workspace that is free of distractions. Additionally, employees must retain a stable and secure internet service provider with the bandwidth and speed to maintain network connectivity (50 mbps).

What you bring

Minimum High School Diploma
Minimum 2 years’ experience in providing professional customer service, preferably in a corporate setting such as medical, financial background, or specifically in Long Term Care.
You demonstrate exceptional communication skills, both written and oral.
You exhibit qualities such as critical thinking, problem-solving, conflict resolution, and collaboration.
Your experience or education has provided you with knowledge of medical terminology, diseases/diagnoses, and the ability to understand and interpret contract language, disability processes, nursing home licensing, and rehabilitative requirements.
Proficient with Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint, Teams, etc.)
Ability to toggle between multiple monitors for optimal and efficient productivity
A dedicated, distraction-free home office set up, including a desk or workstation suitable for full-time remote work.

Nice to Have

Previous experience in the insurance industry
Associate or Bachelor’s Degree
Familiarity with HIPPA requirements

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services

ADDITIONAL INFORMATION

National Range: $45,500 - $66,000

High-Cost Range (includes New York): $56,900- $83,000

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

This position is not eligible for sponsorship.

Apply Now

Refine Your Search

insurance account representative jobs in richmond va

Long Term Care Claims Representative – Payment Servicing

Insurance Account Representative - State Farm Agent Team Member

Accountant

Bilingual Sales - 4 day work week - 5 days off every 3 weeks! Top Performers Only

Inside Industrial Sales - Customer Service Rep

Utility Relocations Coordinator (Alexandria, VA / Richmond, VA)

Territory Sales Representative: Renewables/ Power Transmission & Distribution

Conversion Analyst - PeopleSoft

CDL Driver

Loss Control Representative

Outside Sales Representative

Account Manager - Industrial Sales Representative

Truck Driver - CDL Class A - Penske Logistics

Medical Officer

Truck Driver - CDL Class A - Penske Logistics

Sales Representative Entry Level

B2B Account Executive, Outside Sales

Environmental Field Technician Supervisor

Medical Officer

Financial Representative

I want to receive the latest job alert for insurance account representative in richmond va

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