Top 10 Front desk manager Jobs in Ridgedale Mo

Asst Director Guest Services
Hilton Grand Vacations —Branson, MO
- Inventory management
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Supervisor Front Desk
Hilton Grand Vacations —Hollister, MO
- Full-time
- Basic math
- Mid-level
- 3 years
- Employee stock purchase plan
- Health insurance
Hotel Operations & Guest Experience Coordinator (Branson Strip / Retro Theme Hotel)
Main Street Realtors —Branson, MO
- $18 - $22 an hour
- Full-time
- Mid-level
- Hotel
- Conflict management
Quick Apply
2d
Manager Front Office Night
Hilton Grand Vacations —Hollister, MO
- Nights as needed
- Mid-level
- Supervising experience
- Continuous improvement
Part-Time Night Auditor
The Keeter Center at College of the Ozarks —Point Lookout, MO
- $16 - $20 an hour
- Part-time
- Background check
- Team management
- In-person
- Employee discount
Quick Apply
1d
Sales Gallery Supervisor
Hilton Grand Vacations —Ridgedale, MO
- Weekends as needed
- Bachelor of Science
- Writing skills
- English
- Employee stock purchase plan
- Health insurance
17h
Night Auditor
Thousand Hills Resort Hotel —Branson, MO
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Hotel General Manager
Sarina Management of Branson —Branson, MO
- $35,000 - $40,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
1d
Sales Administration
Capital Vacations —Branson, MO
- $16 - $17 an hour
- 8 hour shift
- In-person
- Entry level
- Disability insurance
- Health insurance
Quick Apply

Discover related jobs

Based on your search for front desk manager jobs.

R.O. - Assistant General Manager
Capital Vacations —Branson, MO
Controls all guests’ vouchers and accuracy of the room or guests’ folios. Is responsible for after hour calls relating to resort issues as needed.
Quick Apply
Dental Office Manager
Springfield Family Dental —Springfield, MO
Update online marketing and help with social media presence. Provide general support to visitors. Maintain the office condition and arrange necessary repairs.
$25 - $35 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
10d
Front Desk Manager | Columbus MOXY
Columbus Moxy —Columbus, OH
Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone…
$50,000 - $55,000 a year
Quick Apply
10d

Show more jobs in cities nearby

I want to receive the latest job alert for front desk manager in ridgedale mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk manager jobs near ridgedale mo

Asst Director Guest Services

Hilton Grand Vacations -
Branson, MO

Apply Now

Job Details

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Paid sick time

Qualifications

Customer communication
Team supervision
Managing teams in a customer support role
High school diploma or GED
Supervising experience

Full Job Description

For over 30 years, we have been Hilton's exclusive timeshare brand, delivering exceptional vacation experiences to more than 725,000 travel enthusiasts worldwide. At HGV, our top priority is to provide our members and guests with high-quality vacation ownership options, along with unmatched services and benefits.

As the Assistant Director of Guest Services, you will be responsible for assisting and supporting the Director of Guest Services in managing Front Office operations, which includes the daily supervision of guest service and team member support. You will assist implementation improvements to policies and operational systems in order to achieve outstanding service scores.

Here's why you will love it here:

Recognition Programs and Rewards
Excellent health care options, including medical, dental, and vision
Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates
Generous Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!

What will I be doing?

As an Assistant Director of Guest Services (Front Office) at Falls Village Resort in Branson, you will be responsible for driving company success through performing the following tasks to the highest standards:

Effectively handle incidents and guest concerns in a timely and professional manner to ensure high levels of guest satisfaction. Alert management team of potential serious issues.
Ensure quality assurance standards of hospitality are provided to all members, owners, and guests on property and/or via telephone.
Check-in arriving guests and check-out departing guests.
Assist Front Office Manager/Director with managing resort inventory.
Assist with adjustment in departmental policies and procedures.
Complete Front Desk accounting transactions including balancing end-of-day shift reports.
Maintain necessary hard copies of paperwork of daily operations, as needed.
Communicate with all required internal departments including PBX, Housekeeping, Engineering, and Security, as needed, via telephone and/or email.
Ensure all pending arrival information is accurate. Check rates and prepare for upcoming arrival packets with necessary materials and information.
Complete Front Desk Agent checklist.
Perform property and room inspections.
Make recommendations to management regarding development and corrective action plans.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

A minimum of six (6) months of supervisory experience in the customer service field required.
A minimum of 1 year hotel industry experience
Demonstrate leadership skills such as integrity, professionalism, and confidentiality
A courteous and professional attitude when handling upset guests and difficult situations
High school diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Possess the knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation
Proven ability to respond effectively to sensitive inquiries or complaints
Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, etc.
Interpersonal skills, high level of communication skills, ability to make decisions and lead others
Understanding of how Housekeeping and Front Office work together

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will I be doing?

Effectively handle incidents and guest concerns in a timely and professional manner to ensure high levels of guest satisfaction. Alert management team of potential serious issues.
Ensure quality assurance standards of hospitality are provided to all members, owners, and guests on property and/or via telephone.
Check-in arriving guests and check-out departing guests.
Assist Front Office Manager/Director with managing resort inventory.
Assist with adjustment in departmental policies and procedures.
Complete Front Desk accounting transactions including balancing end-of-day shift reports.
Maintain necessary hard copies of paperwork of daily operations, as needed.
Communicate with all required internal departments including PBX, Housekeeping, Engineering, and Security, as needed, via telephone and/or email.
Ensure all pending arrival information is accurate. Check rates and prepare for upcoming arrival packets with necessary materials and information.
Complete Front Desk Agent checklist.
Perform property and room inspections.
Make recommendations to management regarding development and corrective action plans.

What are we looking for?

A minimum of six (6) months of supervisory experience in the customer service field required.
A minimum of 1 year hotel industry experience
Demonstrate leadership skills such as integrity, professionalism, and confidentiality
A courteous and professional attitude when handling upset guests and difficult situations
High school diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Possess the knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation
Proven ability to respond effectively to sensitive inquiries or complaints
Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, etc.
Interpersonal skills, high level of communication skills, ability to make decisions and lead others
Understanding of how Housekeeping and Front Office work together

Apply Now

Refine Your Search

front desk manager jobs in ridgedale mo

Asst Director Guest Services

Supervisor Front Desk

Hotel Operations & Guest Experience Coordinator (Branson Strip / Retro Theme Hotel)

Manager Front Office Night

Part-Time Night Auditor

Sales Gallery Supervisor

Night Auditor

Hotel General Manager

Sales Administration

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for front desk manager in ridgedale mo

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected