Top 2 Help desk technician Jobs in Rifle, Co

Help Desk Technician
BlueKey IT Services —Glenwood Springs, CO
- $18 an hour
- Full-time
- Background check
- Google Workspace
- Pass drug screening
- Health insurance
- Paid time off
Quick Apply
5d
IT Help Desk Technician
Grand River Health Main Campus —Rifle, CO
- $20.43 - $29.76 an hour
- Weekends as needed
- Computer science
- Computer Science
- Hospital
- Employee assistance program
Quick Apply

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Help Desk Technician
BlueKey IT Services —Glenwood Springs, CO
This is a customer-facing, entry-level role focused on providing basic technical support, answering incoming phone calls, managing help desk tickets,…
$18 an hour
Quick Apply
5d
IT Help Desk Technician
Grand River Health Main Campus —Rifle, CO
Tasks include fielding incoming requests from customers by telephone, email or the ticketing system in a professional and courteous manner.
$20.43 - $29.76 an hour
Quick Apply

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
7d

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Help Desk Technician

BlueKey IT Services
Glenwood Springs, CO

Quick Apply

Job Details

Full-time
$18 an hour
5 days ago

Benefits

Health insurance
Paid time off
401(k) matching
Professional development assistance

Qualifications

IT user and group management
Phone communication
English
Desktop administration
Ticketing system technical support
Client interaction via phone calls

Full Job Description

BlueKey IT is currently seeking a Helpdesk Technician. Job duties include answering client phone calls, responding to email requests, managing help desk tickets, providing remote and on site support to clients, and performing maintenance tasks for clients. Other duties may be added as needed.

Job Description: Helpdesk Technician (Entry-Level)

BlueKey IT is seeking a Helpdesk Technician to join our team. This is a customer-facing, entry-level role focused on providing basic technical support, answering incoming phone calls, managing help desk tickets, troubleshooting issues on site and configuring computers for deployment.

This position is ideal for someone starting their IT career who enjoys helping people with computers, building their own computers/home lab, figuring things out, learning foundational IT skills, and working hands-on with computer hardware and software.

Key Responsibilities

Answer incoming support calls and assist users with basic IT issues
Create, update, and manage help desk tickets
Provide basic troubleshooting for desktop, laptop, and peripheral issues remotely and on site
Set up and configure computers (imaging, user setup, software installation)
Prepare computers and equipment for deployment to end users
Reset passwords and assist with basic account access issues
Follow documented processes and escalation procedures
Maintain an organized workspace

Required Qualifications

0–2 years experience in help desk, technical support, or related IT role
Comfortable answering phone calls and speaking with users professionally
Basic understanding of Windows operating systems
Strong customer service and communication skills
Ability to follow instructions and documented procedures
Willingness to learn new tools, systems, and technologies
Reliable, punctual, and detail-oriented

Basic Technical Skills (Training Provided)

Familiarity or interest in learning:

Windows desktop setup and configuration
Installing software and performing basic updates
Microsoft 365 and Google Workspace (basic tasks such as password resets and user setup)
Basic networking concepts (Wi-Fi, Ethernet, printers – no advanced networking required)
Ticketing systems

Preferred

Previous customer service experience
Experience setting up or troubleshooting PCs or laptops
IT coursework or degree, certifications (CompTIA A+), or personal technical projects
Experience working in an office or IT support environment

Work Environment

Office-based position
Full-time
Phone-based support role
Hands-on computer setup
Training and support provided

What We’re Looking For

We’re looking for someone who:

Enjoys helping people and solving technology problems
Is comfortable handling incoming phone calls
Pays attention to detail when setting up equipment
Communicates clearly and professionally
Wants to build a career in IT and grow their technical skills

Additional Job requirements:

Able to pass a background check and random drug testing (including marijuana).
Strong written and verbal communication skills in English.
Friendly and patient attitude when working with customers.
Ability to carry 50 pounds up and down a flight of stairs.

BlueKey IT Services is a small, local business that can offer a fun work environment with tremendous opportunities for learning and growth. If you have a passion for computers, networking, working with clients and being part of a great team, please submit a current resume.

Benefits Include: Subsidized Health Insurance, 401K matching, Paid Time Off.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

401(k) matching
Paid time off
Professional development assistance

Application Question(s):

Can you pass a background check?
Can you pass a drug test including marijuana?
Do you have a reliable vehicle, drivers license and insurance?

Ability to Commute:

Glenwood Springs, CO 81601 (Required)

Work Location: In person

Quick Apply

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