Top 11 technical support specialist Jobs in rio rancho nm

Technology Systems and Operations Specialist - Studio Production
Netflix —Albuquerque, NM
- $50.00 - $82.70 an hour
- On call
- Mid-level
- Driver's License
- Driving
- Paid holidays
- Health insurance
Building Automation Systems Region Technology Expert
Siemens —Albuquerque, NM
- $76,898 - $131,825 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Mid-level
- 3 years
5d
Tele Tech Support Specialist
RADIOLOGY ASSOCIATES OF ALBUQUERQUE PA —Albuquerque, NM
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
IT Specialist
University of New Mexico —Albuquerque, NM
- $15.00 - $16.50 an hour
- Background check
- Microsoft Access
- Psychiatry
13d
Technical Support Specialist
Lovelace Biomedical Research Institute —Albuquerque, NM
- Full-time
- Mid-level
- Office
- Windows
6d
Issue Resolution Specialist
Hui Huliau —Albuquerque, NM
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Software Training Specialist
Byrne Software Technologies —Albuquerque, NM
- From $35 an hour
- Contract
- Hybrid work
- Background check
- Classroom
- Microsoft Excel
Quick Apply
1d
GSF Integration Specialist
Right Traffic —Albuquerque, NM
- $55,000 a year
- Urgently hiring
- Driver's License
- Travel
- Classroom experience
Quick Apply
UEM Depot Operations Specialist
UNITY BPO —Albuquerque, NM
- $18 - $21 an hour
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
Systems Specialist
RPI Group Inc —Albuquerque, NM
- Full-time
- Military
- Engineering
- Mid-level
Quick Apply

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Helpdesk Technician
National Radio Astronomy Observatory —Albuquerque, NM
Associate’s degree in information technology, computer science or related field is required or equivalent combination of education and experience.
$19.00 - $24.65 an hour
2d
HELPDESK TECHNICIAN II
The Pueblo of Sandia —Albuquerque, NM
Via telephone or in-person; In the Information Technology (IT) office or remote sites; identifies, diagnoses, and resolves level two issues for end-users having…
$31.03 - $34.91 an hour

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GSF Integration Specialist
Right Traffic —Columbus, OH
Valid driver’s license (Required). Periodically evaluate past trainees to ensure product knowledge is current requirements and skills.
$55,000 a year
Quick Apply
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Columbus, OH
Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations…
$50,000 - $55,000 a year
Quick Apply

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Technology Systems and Operations Specialist - Studio Production

Netflix -
Albuquerque, NM

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Job Details

$50.00 - $82.70 an hour

Benefits

Stock options
Paid holidays
Health insurance
Flexible spending account
Paid time off
401(k) matching

Qualifications

Customer communication

Full Job Description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

| Role

As a team, we champion the end user to drive their success through technology. We simplify the complex. As a Learning Engine for Netflix, Netflix Technology team (N-Tech) will seek out the friction users experience with technology and convert user friction into the fuel that drives effortless technology experiences.

The N-Tech Technology Systems & Operations Specialist role will manage and maintain technology services at our facilities under long term Master Lease facilities (MLAs) as well as any Netflix owned properties. It will partner directly with our Studio Management Service team acting as a point person for any technical buildouts, support requests or general inquiries. The role will act as tier 1 support for our studio support partners. These include, but are not limited to:

Technical Infrastructure Delivery
AV
Infrastructure Network Engineering
Post Services
Enterprise Security Technology
Studio Management Services

The intention of the Technology Systems & Operations Specialist Role is to provide premium on-site support for our internal partners as well as our external production partners. While the role will have a focus on facility management, it will have the ability to represent our service offerings on behalf of the N-Tech Technology Experience team.

| Your Responsibilities

Day to Day management of our MLA’s technical health
Room sweeps
Technical installations
Troubleshooting + escalation to various tier 2 partners
“Informed Captain” on facilities’ technical operations
Technical Support during project deployments specific to the facility
Oversight of IT and hardware managed service providers
Information tracking, as it pertains to ancillary charges and overhead budgets
Technical support for events, corporate meetings, and special internal projects
Maintenance of NFLX Experience technical standard
Daily user support “Help Desk” experience
Handle onboarding / off-boarding logistics for NFLX and 3rd party productions operating at O&M (Owned & Managed) facilities (information gathering, phone deployments, printer configurations, network profile implementation, security systems management)
Innovate on technical solutions to support user need
Customer-facing role
Dedicated studio hours / on call 24/7
Travel between sites as required, driving license would be advantageous
Tier 1 Troubleshooting and Break/Fix such as:
- User errors with technology provided
- Software problems
- Hardware malfunctions
- Post technology deployment inquiries that require a deskside visit or physical troubleshooting
- Peripheral connectivity issues
- Laptops, peripherals
- A/V
- Conference rooms
- Networking
- Telecom
- Specialty tech spaces
- Editorial

| Your Skills & Experience

Proven technical facility management experience, preferably from a studio.
Intimate knowledge of troubleshooting general IT, Network infrastructure, AV systems.
Familiarity in asset tracking, management, and deployment.
Background in physical production.
Local/Regional knowledge (vendors, general operation standards, culture, etc).
Strong communication skills.
Ability to learn new technologies quickly and with minimal guidance
Thrives on technical challenges and takes pride in solving them
Strategic thinking both technically and business-wise
Excellent interpersonal and communication skills
Proven ability to work independently with minimal supervision; must be a self-motivated self-starter that can initiate ideas
Strong ability to dive into the unknown and create clarity amidst chaos
Flexible amid an ever-changing and growing environment
Familiarity with AI, Large Language Models and Small Language Models

Generally, our compensation structure consists solely of hourly pay; we do not have bonuses. You choose each year how much of your compensation you want in hourly pay versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The hourly range for this role is $50.00 - $82.70.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here .

Netflix is a unique culture and environment. Learn more here .

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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technical support specialist jobs in rio rancho nm

Technology Systems and Operations Specialist - Studio Production

Building Automation Systems Region Technology Expert

Tele Tech Support Specialist

IT Specialist

Technical Support Specialist

Issue Resolution Specialist

Software Training Specialist

GSF Integration Specialist

UEM Depot Operations Specialist

Systems Specialist

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