Top 173 Customer support specialist Jobs in Roanoke, Tx

Remote Senior Outreach Specialist (Advocate)
Centauri Health Solutions —Texas
- $17.00 - $25.15 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- Computer skills
- Paid training
- Wellness program
Quick Apply
2d
Customer Success Specialist
Papyrus Software USA —Southlake, TX
- $70,000 - $80,000 a year
- Full-time
- 5 years
- IT
- Senior level
Quick Apply
Contact Center Specialist
UROLOGY CLINICS OF NORTH TEXAS PLLC —Denton, TX
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- Typing
- Mileage reimbursement
Quick Apply
3d
Overnight Call Center Specialists
MAP —North Richland Hills, TX
- From $17 an hour
- 8 hour shift
- Computer literacy
- English
- Windows
- Health insurance
- Dental insurance
Quick Apply
11d
Merchandising Specialist - Customer Service
PepsiCo Beverages North America —Fort Worth, TX
- $25.10 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Driver's License
- Mileage reimbursement
- Health insurance
Customer Care Specialist
Summerfields Animal Hospital —Fort Worth, TX
- In person
- Office
- Entry level
- On-the-job training
TRAC Support Specialist
TIAA —Frisco, TX
- $34.09 - $48.56 an hour
- Online Application
- No experience needed
- Office
- Business development
3d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Roanoke, TX
- $16 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Sales Support Specialist
Epic Sales Partners —Irving, TX
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
3d
Customer Support Specialist
Rowdy Logistics —Irving, TX
- $40,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
12d
Sales Support Specialist
Impress Designs Inc. —Carrollton, TX
- From $18 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
HVAC & Refrigeration Technical Support Specialist
XL Pro Staffing and Consulting —Fort Worth, TX
- $26 an hour
- Full-time
- In person
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
3d
Bilingual Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC —Dallas, TX
- $36,000 a year
- Full-time
- Spanish
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Success Specialist
Omni Mgmt Group, LLC DBA Stellar Virtual —Fort Worth, TX
- $36,000 - $38,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
11d
Expert, Government Business Care
T-Mobile USA, Inc. —Irving, TX
- $18.92 - $34.13 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Customer Success Specialist - Data Entry
Concentra —Addison, TX
- Full-time
- HIPAA
- High school diploma or GED
- Business Administration
- Commuter assistance
- Disability insurance
3d
Customer Service Specialist
Astura Medical —Irving, TX
- $21 - $23 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
3d
Sr. Customer Support Specialist (Remote)
Neumo Holdings LLC —Carrollton, TX
- Full-time
- Remote
- Computer science
- Computer Science
- Research
Quick Apply
Customer Experience Specialist/Safety Sensitive
Lone Star Toyota —Lewisville, TX
- $3,000 a month
- Full-time
- Dealership
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Member Solutions Specialist I (Call Center)
Neighborhood Credit Union —Dallas, TX
- $23 - $24 an hour
- Full-time
- Research
- High school diploma or GED
- Computer skills
Quick Apply

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Remote Senior Outreach Specialist (Advocate)

Centauri Health Solutions -
Texas

Quick Apply

Job Details

Full-time
$17.00 - $25.15 an hour
2 days ago

Benefits

Paid training
Wellness program
AD&D insurance
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Referral program
Prescription drug insurance

Qualifications

Disability support services
Foreign language proficiency
Managing customer accounts
Database systems
Medical claims processing
Phone communication
Health insurance customer support
HIPAA
Patient advocacy
Collaborating with government agencies
De-escalation techniques
Conflict de-escalation
Mid-level
Managing client accounts
Disability benefits programs
Customer engagement
Welfare client advocacy
Health information regulatory compliance
Disability determination
Individual case management in social services
Computer skills
Client advocacy in social work
Disability benefits management
Clinical confidentiality policies
Customer interaction during outreach
Communication skills
Client interaction via phone calls

Full Job Description

Who We Are

Centauri delivers data-driven technology solutions that transform fragmented clinical and member data into actionable intelligence — maximizing accuracy, quality performance, and outcomes for health plans and health systems. Through close collaboration with our customers, Centauri improves patient and member outcomes by providing advocacy, advanced data insights, and intelligent clinical data delivery. The company addresses critical healthcare challenges for complex populations and improves access and quality of care.

Headquartered in Tempe, Arizona, Centauri Health Solutions employs 1100 dedicated associates across the country and has been recognized on the Inc. 5000 list, the 2020 Deloitte Technology Fast 500™, and has been recognized as 2026 Best in KLAS for ADT Notifications.

Centauri Health Solutions | 100% Remote | Training and Equipment Provided

What if your job was more than a job? What if it was a daily mission to bring clarity, compassion, and critical financial relief to those who need it most?

At Centauri Health Solutions, we don’t just process applications; we serve as a lifeline. For many Medicaid members, a single phone call with our team can mean potentially receiving additional monthly cash benefits. We are looking for compassionate and detail-oriented individuals to join our team as Bilingual Disability Specialists. If you find deep satisfaction in solving complex problems and advocating for others, your mission starts here.

Your Daily Mission (What You’ll Do)
You will be a dedicated advocate for our members, the voice of support, and a trusted guide navigating through the Social Security disability process.

Member Champion:  Serve as the main point of contact for health plan members, maintaining regular communication, answering questions, and clarifying complex information.
Agency Liaison:  Manage positive, professional relationships with medical providers, the Social Security offices, and other government agencies to keep applications on track.
Application Process Mastery:  Gather, verify, and submit all necessary signed forms, medical records, and eligibility data, ensuring a complete and accurate application. This role requires patience, resilience, and the ability to remain positive and professional during challenging conversations.
Proactive Case Management:  Thoughtfully manage accounts, anticipating requirements, and taking all appropriate actions to secure disability benefits until every method is exhausted. Not every member will be ready to engage. Building trust, overcoming hesitation, and helping members understand available services are important parts of the role.
Regulatory Standards:  Maintain strict adherence to HIPAA and company information security policies to ensure the safety and confidentiality of all data.
Database Navigation:  Concurrently manage multiple software systems and databases to track member progress and documentation.

The Ideal Advocate (Who You Are)

Experience:  2+ years in customer service. Experience in social services, case management, disability/claims processing, using contact center software or working with government agencies is a strong plus.
Empathetic Communicator:  You possess excellent interpersonal and communication skills with an ability to clearly influence and de-escalate situations when needed. This role requires patience, resilience, and the ability to remain positive and professional during challenging conversations.
You are fluent in English and Spanish, possessing the ability to speak, read, and write both languages with ease.
Meticulously Detail-Oriented:  You understand that when helping someone with their benefits, every detail matters. You are goal-driven and willing to learn.
Tech-Savvy:  You are highly proficient with Microsoft Suite and can navigate multiple platforms and screens smoothly while maintaining a warm conversation.
Resilient Multitasker:  You can manage your time appropriately, juggle multiple tasks in a fast-paced environment, and thrive as part of a team.

The Reality of the Role (Transparency Matters)
To thrive in this position, you should enjoy a structured, performance-driven environment.

High-Volume Engagement:  This is a phone-based role. You will spend 90% of your day managing inbound and outbound calls while staying on top of your case management tasks. This role includes a significant amount of outbound calling. Associates spend much of their day reaching out to members who may not be expecting the call and may initially be hesitant to participate.
Complex Casework:  You will manage applications from beginning to end, requiring long-term, detailed follow-up and persistence.
Training and support are provided, but associates should expect a learning curve as they become comfortable with programs, systems, workflows, and member scenarios.
Goal-Oriented:  You will be expected to manage your accounts effectively and meet goals related to securing eligibility for your clients. Success in this role requires balancing quality member interactions with productivity and performance expectations.
Bonus: You will be eligible to receive bonus payments for exceptional performance.

#Indeed3

Why You’ll Love Centauri (Our Promise to You)

We believe that caring for our members starts with caring for our team, and we are committed to providing a rewarding environment where employees can grow, excel, and achieve both personal and professional goals.

Comprehensive medical, dental, vision, and prescription coverage
Wellness program supporting overall well-being
Company-paid basic life and AD&D insurance
401(k) plan with company match
Tuition reimbursement opportunities
Paid time off for vacation and illness
Six paid company holidays
Floating holiday
Company-paid training and computer equipment
Performance-based bonus program
Paid time off for volunteer activities
Employee referral bonus program
Career development and training opportunities, including leadership growth

Compensation Transparency
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Equal Employment Opportunity and Accommodation
Centauri Health Solutions is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Quick Apply

Refine Your Search

customer support specialist jobs in roanoke, tx

Remote Senior Outreach Specialist (Advocate)

Customer Success Specialist

Contact Center Specialist

Overnight Call Center Specialists

Merchandising Specialist - Customer Service

Customer Care Specialist

TRAC Support Specialist

Bilingual Customer Service Specialist (Spanish)

Sales Support Specialist

Customer Support Specialist

Sales Support Specialist

HVAC & Refrigeration Technical Support Specialist

Bilingual Sr. Consumer Loan Specialist - Sales Customer Service

Success Specialist

Expert, Government Business Care

Customer Success Specialist - Data Entry

Customer Service Specialist

Sr. Customer Support Specialist (Remote)

Customer Experience Specialist/Safety Sensitive

Member Solutions Specialist I (Call Center)

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