IT Client Support Specialist I
Carilion Clinic —Roanoke, VA
- $23.97 - $35.96 an hour
- Online Application
- Writing skills
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
3d
IT Service Desk Technician
NorthWinds Technology Solutions —Roanoke, VA
- On call
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Disability insurance
IT Support Specialist
Harmony Senior Services —Roanoke, VA
- Full-time
- Up to 50% travel
- Mid-level
- Office
- 401(k)
Desktop Support
Software Technology Inc —Salem, VA
- Monday to Friday
- Writing skills
- Office
- Windows
Quick Apply
IT Support Technician (Roanoke)
The Blood Connection —Roanoke, VA
- Extended hours
- Mid-level
- Ability to lift 50 pounds
- Driver's License
Quick Apply
10d
Help Desk Specialist
MicroCAD Training & Consulting —Roanoke, VA
- Remote
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Help Desk Manager
Harmony Senior Services —Roanoke, VA
- Full-time
- Senior level
- 401(k)
Membership Director
YMCA —Roanoke, VA
- $48,000 - $53,000 a year
- Sales
- Word processing
- Computer literacy
Membership Director - Kirk Family YMCA & Y Express at Gainsboro
YMCA of Virginia's Blue Ridge —Roanoke, VA
- $48,000 - $53,000 a year
- Full-time
- Management
- Sales
- Ability to walk for extended periods
Sr. Systems Administrator
RAKE Digital —Salem, VA
- Email
- Senior level
- Communication skills
IT Support Technician
Ferrum College —Ferrum, VA
- $36,000 a year
- Weekends as needed
- Classroom
- Computer literacy
- Mid-level

More jobs to discover

Find similar jobs that you might be interested in.

IT Service Desk Technician
NorthWinds Technology Solutions —Roanoke, VA
Respond to incoming help requests via phone and email in a professional and courteous manner. Utilize diagnostic tools and online resources to troubleshoot and…
Tier 1 Help Desk Technician (Entry Level / MSP)
Computer Exchange Service and Sales —Lynchburg, VA
You will be responsible for answering inbound help desk calls, creating and triaging support tickets, performing initial hardware and software troubleshooting,…
$18 - $25 an hour
Quick Apply
4d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
4d

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk support in roanoke, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support jobs near roanoke, va

Client Services Specialist jobs in Roanoke, VA

Helpdesk Specialist jobs in Roanoke, VA

IT Support Specialist jobs in Roanoke, VA

IT Support jobs in Roanoke, VA

Client Services Specialist jobs in Richmond, VA

Immigration Services jobs in Houston, TX

Client Services Specialist jobs in Minneapolis, MN

Patient Services Representative jobs in Milwaukee, WI

Remote Intake Specialist jobs in Los Angeles, CA

Client Services Specialist jobs in Detroit, MI

Client Services Specialist jobs in Catonsville, MD

Helpdesk Specialist jobs in Massachusetts

Helpdesk Specialist jobs in Anaheim, CA

Helpdesk Specialist jobs in Kissimmee, FL

Helpdesk Specialist jobs in Grant, MN

It Support Specialist jobs in Minneapolis, MN

Child Development Specialist jobs in Florida

It Support Specialist jobs in Pennsylvania

It Support Specialist jobs in Euless, TX

Part Time It Computer jobs in Dayton, OH

IT Client Support Specialist I

Carilion Clinic -
Roanoke, VA

Apply Now

Job Details

Full-time
$23.97 - $35.96 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Pension plan
Vision insurance
403(b)
Gym membership

Qualifications

Desktop computer repair
Writing skills
Laptop (troubleshooting support)
Computer hardware
Desktop (troubleshooting support)
Desktop administration
Customer service problem-solving
CompTIA A+

Full Job Description

Employment Status:

Full time

Shift:

Day (United States of America)

Facility:

1906 Belleview Ave SE - Roanoke

Requisition Number:

R160517 IT Client Support Specialist I (Open)



How You’ll Help Transform Healthcare:

The IT Client Support Specialist I installs and supports both voice and data peripheral technologies, including but not limited to PCs, laptops, printers, mobile phones, tablets (including other wireless handheld devices) and telephones. Provides on-site and remote equipment troubleshooting and repair for all technologies to ensure operational effectiveness of the organization. Assists vendor and other technology teams with the initial troubleshooting of connectivity and hardware/software related issues. Aids with onsite and remote observations of technology issues in efforts of helping provide client issue resolution.



The IT Client Support Specialist I

Interfaces with clients, vendors, and multiple teams while providing resolution to problem incidents as escalated from the service desk or other teams.
Performs installation and configuration of desktop hardware and peripherals in the enterprise. These include, but are not limited to: PCs, Laptops, Thin Computing Devices, Phones, Mobile Phones, Tablets/Handheld Wireless Devices and Printers.
Installs/deinstalls ports for both data and telephony needs.
Interface with clients, vendors, and multiple teams on small scale projects involving installation of and changes to desktop assets.
Demonstrates proficiency in multiple technologies (desktop/laptop hardware, printers, telephony).
Manages small projects and meets deadlines with moderate supervision from more experienced peers, Supervisor and/or Manager.
Assists with larger scale projects as needed.
Serves as (SME) Subject Matter Expert for at least one technology
Assists in writing Knowledgebase Documents
Adheres to departmental policies and procedures to assure prompt resolution to identified problems.

What We Require:

Education: Associates Degree in a related field or related work experience may be considered in lieu of degree.

Experience: 2 years of experience in computer electronics, PC and/or telephony support. Experience in microcomputers and supporting desktop hardware/software required.

Licensure, Certification, and/or Registration: CompTIA A+, Dell Hardware, Certification (WPD).

Other Minimum Qualifications: Good organizational skills, analytical, dependable, detail oriented, interpersonal skills, and written/oral skills. Must have excellent problem-solving skills and be customer service oriented.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

$23.97 - $35.96

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

MARK MISKOVIC

Recruiter Email:

[email protected]

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Personify Health
Discounts on childcare
Continued education and training

Apply Now

Refine Your Search

helpdesk support jobs in roanoke, va

IT Client Support Specialist I

IT Service Desk Technician

IT Support Specialist

Desktop Support

IT Support Technician (Roanoke)

Help Desk Specialist

Help Desk Manager

Membership Director

Membership Director - Kirk Family YMCA & Y Express at Gainsboro

Sr. Systems Administrator

IT Support Technician