Top 153 Phone representative Jobs in Roanoke, Va

Scheduler - Evening Shift
Protos Security —Roanoke, VA
- $18.13 - $23.30 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Dental insurance
4d
Scheduler - Day Shift
Protos Security —Roanoke, VA
- $18.13 - $23.30 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Dental insurance
4d
Scheduler - Overnight Shift
Protos Security —Roanoke, VA
- $18.13 - $23.30 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Dental insurance
4d
Inside Sales Representative - Base Plus Commission 80K-130K
CDS Tractor Trailer Training School —Roanoke, VA
- $80,000 - $130,000 a year
- Full-time
- Sales
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representative
Roanoke Mechanical Heating & Cooling —Roanoke, VA
- $21 - $25 an hour
- Full-time
- Office
- Computer skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
8d
CONTACT CENTER SCHEDULER I
Carilion Clinic —Roanoke, VA
- $17.39 - $24.35 an hour
- Online Application
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Contact Center Member Service Representative
Blue Eagle Credit Union —Roanoke, VA
- $20 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Math
- Wellness program
- Health savings account
Quick Apply
11d
Customer Service Rep
CCS —Roanoke, VA
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
Customer Service Representative
Cornerstone Building Brands —Rocky Mount, VA
- $18 - $20 an hour
- Online Application
- Hybrid work
- 18 years or older
- Microsoft Excel
- Office
- Paid holidays
- Disability insurance
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Packaging Corporation of America —Roanoke, VA
- $41,400 - $51,750 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Specialty Scheduler - Gastroenterology
Carilion Clinic —Roanoke, VA
- $18.70 - $26.18 an hour
- Online Application
- Surgery
- Word processing
- Writing skills
- Health insurance
- Dental insurance
Branch Coordinator
Apria Healthcare LLC —Salem, VA
- $17.64 - $18.86 an hour
- Full-time
- Computer literacy
- Basic math
- English
- Paid parental leave
- Disability insurance
Quick Apply
Administrative Assistant
Southwest Foodservice Excellence, LLC —Roanoke, VA
- $18 an hour
- Weekends as needed
- Research
- High school diploma or GED
- US work authorization
- Flexible schedule
Patient Services Coordinator
Blue Ridge Cancer Care —Salem, VA
- $11.84 - $18.21 an hour
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
1d
Admissions Specialist
Friendship Retirement Community —Roanoke, VA
- $15 - $17 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- English
Quick Apply
Wealth Management Trainee (VA)
Bankers Life —Roanoke, VA
- $50,000 - $80,000 a year
- Full-time
- Entry level
Quick Apply
Financial Services Professional - Hybrid Remote (VA)
Bankers Life —Roanoke, VA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Insurance Agent State and Federal benefits
Optavise —Roanoke, VA
- $75,000 - $120,000 a year
- Full-time
- In-person
- Entry level
- Under 1 year
- Paid training
- Disability insurance
Quick Apply
Universal Branch Representative I
Virginia Credit Union —Roanoke, VA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Processor-Pricer - Full Time (Hollins)
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Roanoke, VA
- From $14 an hour
- Full-time
- Merchandising
- Basic math
- Ability to climb stairs

I want to receive the latest job alert for phone representative in roanoke, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

phone representative jobs near roanoke, va

Scheduler jobs in Roanoke, VA

Call Center Representative jobs in Roanoke, VA

Customer Support Representative jobs in Roanoke, VA

Insurance Agent jobs in Roanoke, VA

Customer Service Representative jobs in Roanoke, VA

Inside Sales Representative jobs in Roanoke, VA

Administrative Assistant jobs in Roanoke, VA

Management Trainee jobs in Roanoke, VA

Contact Center Engineer jobs in Washington, DC

Contact Center Engineer jobs in Fort Lauderdale, FL

Contact Center Engineer jobs in Tampa, FL

Recreation Center jobs in Columbus, OH

Contact Center Engineer jobs in Orlando, FL

Work Home Online Customer Service jobs in Texas

Customer Service Representative jobs in Peoria, IL

Hospital Food Service jobs in Chicago, IL

Customer Service Representative jobs in Santa Rosa, CA

Customer Service Representative jobs in Crown Point, IN

Customer Service Representative jobs in New Orleans, LA

Scheduler jobs in Orlando, FL

Scheduler - Evening Shift

Protos Security -
Roanoke, VA

Apply Now

Job Details

Full-time
$18.13 - $23.30 an hour
4 days ago

Benefits

Health savings account
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Company: Protos Security
Job Title: Scheduler - Evening Shift
Reports To: Floor Supervisor
Location: Roanoke, VA

Shift: Weekend availability required. Evening Shift, 4:00 PM–12:00 AM On-Site

Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.

Position Summary

Protos is seeking a Scheduler to join its team. The Scheduler will report directly to the Floor Supervisor and will be responsible for addressing service requests and incident tracking for clients, officers and service partners, ensuring that both internal and external customers receive a level of service that exceeds their expectations. The Scheduler is responsible for reviewing data, executing requests, and addressing incidents. Our work environment is fast paced, positive and stresses results oriented internal growth.

Essential Duties & Responsibilities

Coordinate, schedule, and dispatch law enforcement and security personnel to client sites across the United States, ensuring coverage aligns with contractual requirements and service expectations
Evaluate client requests, service urgency, geographic considerations, and law enforcement and security personnel availability to assign the most appropriate resources

Monitor and adjust schedules in real time to address cancellations, delays, emergencies, or changes in client needs
Clearly communicate assignment details—including location, scope of work, timing, and special instructions—to law enforcement and security personnel and confirm receipt and understanding
Accurately document all assignments, updates, and outcomes in internal systems to ensure records are complete and up to date
Track the status of upcoming, active, and completed assignments to ensure timely execution and follow-up
Work within company software and all resources to maintain detailed reports—reflecting operational activity, staffing coverage, and assignment history
Serve as a primary point of contact for clients, providing prompt, professional, and courteous support via phone, email, and fax
Respond to client and law enforcement inquiries, service requests, and issues with a focus on resolution, accuracy, and satisfaction
Maintain consistent communication with law enforcement and security personnel to support operational efficiency and address questions or concerns
Additional duties as directed by management.

Qualifications & Experience

High School Diploma or GED required, associate or bachelor’s degree in business, criminal justice, or related field preferred.
Minimum of two (2) years of experience in logistics, scheduling, dispatch, or a similarly fast-paced operational environment required.
Demonstrated customer service experience, with the ability to manage high-volume interactions while maintaining professionalism and composure.
Prior experience working with law enforcement, security personnel, or within a security operations environment is strongly preferred.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams), including the ability to navigate systems efficiently and learn new proprietary platforms quickly.
Strong written and verbal communication skills, with the ability to convey information clearly, professionally, and with appropriate urgency.
Proven ability to think critically and analyze complex situations, make sound decisions, and escalate issues appropriately.
Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities with accuracy.
Demonstrated ability to work in a process-driven environment, following established protocols while adapting to changing priorities.
Exceptional time management skills with the ability to prioritize tasks effectively in a fast-paced, high-pressure environment.

Why You’ll Love Working With Us

At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

Purpose Driven Work – Every role contributes to building smarter, more secure environments
Growth Opportunities – Mentorship, cross functional projects, and career development
Collaborative Culture – Open communication, respect, and team first thinking
People First Values – Inclusive culture and generous employee support

Benefits Include:

Competitive compensation
Health, Vision, Dental, and Life Insurance
Employee Assistance Program
FSA / HSA
401(k) with employer contribution
Excellent Paid Time Off (24 days)
Collaborative work environment (and great coffee!)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or operate objects, and communicate effectively (including speaking and hearing).

The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.

Apply Now

Refine Your Search

phone representative jobs in roanoke, va

Scheduler - Evening Shift

Scheduler - Day Shift

Scheduler - Overnight Shift

Inside Sales Representative - Base Plus Commission 80K-130K

Customer Care Representative

CONTACT CENTER SCHEDULER I

Contact Center Member Service Representative

Customer Service Rep

Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

Specialty Scheduler - Gastroenterology

Branch Coordinator

Administrative Assistant

Patient Services Coordinator

Admissions Specialist

Wealth Management Trainee (VA)

Financial Services Professional - Hybrid Remote (VA)

Insurance Agent State and Federal benefits

Universal Branch Representative I

Processor-Pricer - Full Time (Hollins)

I want to receive the latest job alert for phone representative in roanoke, va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected