Top 8 Hotel front desk supervisor Jobs in Rochester, Mn

Hotel Front Office Manager
Hotel Management Company —Rochester, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Accounting
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk
Microtel Inn & Suites Rochester South —Rochester, MN
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Supervisor - Kahler Grand Hotel
Kahler Hotels LLC —Rochester, MN
- $19 - $22 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Paid training
- Dental insurance
13d
Guest Services Supervisor
Hotel Indigo Rochester —Rochester, MN
- Mid-level
- Hotel
- Accounting
Quick Apply
Assistant Front Office Manager - Kahler Grand Hotel
Kahler Hotels LLC —Rochester, MN
- $55,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Paid training
- Dental insurance
13d
Front Desk Supervisor - Residence Inn by Marriott
Kahler Hotels LLC —Rochester, MN
- $19 - $20 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Residential
- Paid training
- Dental insurance
Front Desk Supervisor - Kahler Inn & Suites
Kahler Hotels LLC —Rochester, MN
- $18 - $20 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Paid training
- Dental insurance
Night Auditor
Microtel Inn & Suites Rochester South —Rochester, MN
- Part-time
- Computer literacy
- Basic math
- Hotel

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Hotel Front Office Supervisor-PM
Fairfield Inn & Suites —Grove City, OH
Assist in managing daily hotel operations, including front desk activities, guest services, and human resources functions.
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Front Office Supervisor
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Major Functions:* This position is responsible for supervising all front desk operations; assisting guests upon check-in/out, processing reservations in a…
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Hotel Front Office Manager

Hotel Management Company -
Rochester, MN

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Resort experience
Multilingual
Night audit
Multi-line phone systems
Office management

Full Job Description

Overview

Join our dynamic hospitality team as a Hotel Front Office Manager, where you will play a vital role in delivering exceptional guest experiences and ensuring smooth front desk operations. This energetic position offers the opportunity to lead a dedicated team, uphold high standards of customer service, and manage daily front office functions with enthusiasm and professionalism. You will be the welcoming face of our hotel, overseeing guest relations, reservations, and administrative tasks to create memorable stays for all visitors.

Responsibilities

Supervise front desk staff to ensure efficient check-in and check-out procedures, maintaining a warm and professional guest interaction at all times
Oversee hotel reservations using property management systems (PMS) ensuring accuracy and timely updates
Handle guest inquiries, resolve issues promptly, and provide personalized solutions to enhance guest satisfaction
Manage multi-line phone systems with excellent phone etiquette, providing clear communication and information to guests and clients
Coordinate with housekeeping, maintenance, and other departments to ensure rooms are prepared and hotel standards are met
Enforce hotel emergency procedures, including safety protocols and incident reporting, to maintain a secure environment for guests and staff
Assist with night audit processes, balancing accounts and preparing reports to ensure financial accuracy at the end of each shift
Support guest services initiatives by fostering positive guest relations and addressing special requests or concerns efficiently

Experience

Proven experience in hospitality management or front desk operations within a hotel or resort environment
Strong knowledge of hospitality reservation systems and property management systems (PMS)
Excellent customer service skills with a focus on problem-solving and client communication
Multilingual or bilingual abilities are highly desirable to serve diverse guest populations effectively
Familiarity with hotel management practices, including front desk procedures, guest relations, and hotel emergency protocols
Previous experience working with multi-line phone systems and handling night audit responsibilities is preferred
Demonstrated ability to lead a team in a fast-paced environment while maintaining high standards of hospitality excellence

Embark on a rewarding career where your energy fuels unforgettable guest experiences! We are committed to supporting your growth in hospitality management while providing an engaging work environment that values your skills in customer service, communication, and leadership.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in rochester, mn

Hotel Front Office Manager

Front Desk

Front Desk Supervisor - Kahler Grand Hotel

Guest Services Supervisor

Assistant Front Office Manager - Kahler Grand Hotel

Front Desk Supervisor - Residence Inn by Marriott

Front Desk Supervisor - Kahler Inn & Suites

Night Auditor

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