Top 143 Collections representative Jobs in Rochester, Ny

Resolution Specialist
Scott & Associates, PC —Rochester, NY
- $20 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Program Manager
Gleason —Rochester, NY
- $80,000 - $120,000 a year
- Overtime
- Microsoft Outlook
- 5 years
- Computer literacy
- Tuition reimbursement
- Employee assistance program
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Call Center Representative - Debt Counselor 2452 031326
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
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Call Center Rep - Quality Service Associate 2453
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
Call Center Representative - Debt Counselor Hybrid 2457 121725
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- English
- Office
- Flexible schedule
Quick Apply
Sr Debt Counselor / Collection Representative Hybrid 2458 121825
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $23 - $26 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- English
- Mid-level
- Flexible schedule
Quick Apply
Commercial Debt Counselor/Collector 2443
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $23 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- Mid-level
- Flexible schedule
Quick Apply
Collections Representative IV
University of Rochester —Rochester, NY
- $21.40 - $28.89 an hour
- Full-time
- Research
- Office
- 3 years
Experienced Collector 2433 111225
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- Mid-level
- Flexible schedule
Quick Apply
Customer Service Representative Rochester, NY
Cosentino —Rochester, NY
- $20 - $23 an hour
- Email
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Bilingual Spanish Call Center Rep/Debt Counselor - 2455 120425
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $21 - $22 an hour
- 8 hour shift
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Flexible schedule
Quick Apply
Sr Commercial Debt Counselor 2444
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $23 - $28 an hour
- 8 hour shift
- Remote
- Customer service
- Computer literacy
- English
Quick Apply
Retirement Plan Conversion Specialist
PAYLOCITY CORPORATION —Pittsford, NY
- $65,000 - $97,500 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Bilingual Spanish Call Center Rep - Quality Service Associate
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $21 - $22 an hour
- 8 hour shift
- Remote
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
- Flexible schedule
Quick Apply
Service Center Clerk II
Estes Express Lines —Rochester, NY
- $21.55 - $24.05 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Pass drug screening
Clm Resltion Rep II, Hosp/Prv
University of Rochester —Rochester, NY
- $19.72 - $26.62 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
Credit/Collection Specialist
ADMAR SUPPLY CO INC —Rochester, NY
- $19 - $25 an hour
- Full-time
- Word processing
- Basic math
- Mid-level
Quick Apply
Commercial Relationship Associate II
Genesee Regional Bank —Rochester, NY
- $27.11 - $32.96 an hour
- Full-time
- 5 years
- Computer literacy
- Research
- Health savings account
- Health insurance
10d
Pt Self-Pay Resoltn Ctr Rep II
University of Rochester —Rochester, NY
- $19.72 - $26.62 an hour
- Full-time
- Hybrid work
- Computer literacy
- HIPAA
- Research
Insurance Collection Rep III
University of Rochester —Rochester, NY
- $20.34 - $28.51 an hour
- Full-time
- Mid-level
- Office
- Associate's degree
13d

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Resolution Specialist

Scott & Associates, PC -
Rochester, NY

Quick Apply

Job Details

Full-time
$20 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Confidential information handling
Computer literacy
Cultural competency
Productivity software
Grammar Experience
Debt collection negotiation

Full Job Description

Scott & Associates, PC is a well-established, multi-state legal recoveries firm. Since our founding in 2000, we’ve grown into a leading force in debt recovery, providing trusted and comprehensive legal solutions for financial institutions nationwide.

Our teams are driven, collaborative, and committed to delivering results.

We are seeking a motivated Resolution Specialist to join our Rochester, NY -based team.

Position Summary

Assist consumers with repayment of debt while fully complying with all regulatory requirements, client policies and company policies.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Act as initial point of contact for consumers contacting the Firm to resolve debt collection matters
Negotiate payment arrangements based on Firm and client standards
Make outbound calls manually and via the Firm’s dialer system to attempt to collect consumer debts
Follow with consumers on missed and returned payments
Exhibit customer service standards consistent with all quality assurance expectations
Meet all monthly collection and production goals
Maintain knowledge of and follow all laws and regulations governing debt collection
Maintain knowledge of the legal process to aide in the collection of debt and education of consumers as needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

Two years of experience in a high-volume call center
Third party/legal debt collection experience preferred
Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage
Strong negotiation skills
Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research
Ability to multi-task and manage time effectively
Ability to be flexible to adapt and act quickly when urgent matters require it
Ability to maintain professional working relationships in a highly competitive environment
Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies
Ability to maintain confidentiality

Benefits

Eligible for medical, dental, vision, and company paid life insurance on the first of the month following 60 days of employment.

401(k) with employer match

Please visit our website, www.spalaw.com,for more information on our Firm.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Work Location: In person

Quick Apply

Refine Your Search

collections representative jobs in rochester, ny

Resolution Specialist

Customer Program Manager

Call Center Representative - Debt Counselor 2452 031326

Call Center Rep - Quality Service Associate 2453

Call Center Representative - Debt Counselor Hybrid 2457 121725

Sr Debt Counselor / Collection Representative Hybrid 2458 121825

Commercial Debt Counselor/Collector 2443

Collections Representative IV

Experienced Collector 2433 111225

Customer Service Representative Rochester, NY

Bilingual Spanish Call Center Rep/Debt Counselor - 2455 120425

Sr Commercial Debt Counselor 2444

Retirement Plan Conversion Specialist

Bilingual Spanish Call Center Rep - Quality Service Associate

Service Center Clerk II

Clm Resltion Rep II, Hosp/Prv

Credit/Collection Specialist

Commercial Relationship Associate II

Pt Self-Pay Resoltn Ctr Rep II

Insurance Collection Rep III

I want to receive the latest job alert for collections representative in rochester, ny

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