Top 57 Front desk agent Jobs in Rochester, Ny

Guest Service Representative - Front Desk (Woodspring Suites)
J&P Hospitality Management, LLC —Rochester, NY
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Night Audit Agent
Marriott Rochester Airport —Rochester, NY
- $17 - $19 an hour
- Office
- Hotel
- High school diploma or GED
- Flexible schedule
Quick Apply
Front Desk Agent
Leisure's Restaraunt —Lakeville, NY
- $16 - $18 an hour
- Part-time
- Hotel
- In-person
- Restaurant
Quick Apply
Guest Service Representative
Motel 6 / Studio 6 —Rochester, NY
- From $17 an hour
- Part-time
- Hotel
- US work authorization
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
10d
Front Desk Dental Receptionist
Henrietta Family Dental —Rochester, NY
- $18 - $22 an hour
- Full-time
- Dental office
- High school diploma or GED
- Front desk
- Disability insurance
- Dental insurance
Quick Apply
6d
Overnight Front Desk Clerk
Residence Inn by Marriott Rochester West —Rochester, NY
- $16.25 - $16.50 an hour
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
- Opportunities for advancement
Quick Apply
12d
Front Desk
Monroe Medspa —Rochester, NY
- $19 - $21 an hour
- Full-time
- Mid-level
- Administrative experience
- Communication skills
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Front Desk Receptionist
East Ridge Chiropractic —Rochester, NY
- $19.96 - $21.15 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
Guest Services Rep III
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Rotating shift
- Bilingual
- Hospital
- HIPAA
4d
Front Desk Associate
LA Fitness (Fitness International) —Rochester, NY
- $16.00 - $16.50 an hour
- Part-time
- Office
- Administrative experience
- Organizational skills
- Parental leave
- Employee discount
Quick Apply
Front Desk and Student Registration Clerk (Full-Time), 12 months/yr.
Monroe 2-Orleans BOCES —Spencerport, NY
- $20 - $22 an hour
- Full-time
- Bilingual
- School experience
- Computer literacy
9d
Front Desk Representative
Urgent Dental Care —Rochester, NY
- $19 - $22 an hour
- Part-time
- Bilingual
- Google Workspace
- Inventory management
- 401(k)
Quick Apply
3d
Front Desk Agent and Night Auditor
Visions Hotels —Rochester, NY
- From $17.75 an hour
- Part-time
- Bilingual
- Writing skills
- In-person
Quick Apply
Hotel Front Desk Clerk (Part Time Evenings)
Courtyard by Marriott Penfield —Rochester, NY
- $16.00 - $16.25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
- Opportunities for advancement
Quick Apply
4d
HOTEL FRONT DESK SUPERVISOR
INDUS HOTELS INC —Rochester, NY
- $18.50 - $20.50 an hour
- Full-time
- 18 years or older
- Mid-level
- Hotel
Quick Apply
5d
Front Desk (AM & PM)
Schulte Hospitality Group —Pittsford, NY
- $18 - $20 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
FT Front Desk Agent - Woodcliff Hotel and Spa
Schulte Hospitality Group —Fairport, NY
- $18 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
14d
Dental Front Desk Receptionist
Progressive Endodontics of Pittsford —Pittsford, NY
- $19 - $20 an hour
- Email
- Dental office
- In-person
- Communication skills
Quick Apply
5d
Guest Service Agent
Fairfield inn Airport —Rochester, NY
- $17 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
8d
Hotel Night Auditor
Spark by Hilton —Rochester, NY
- From $19 an hour
- Part-time
- Bilingual
- Team management
- In-person
- Paid time off
- Employee discount
Quick Apply
4d

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front desk agent jobs near rochester, ny

Guest Service Representative - Front Desk (Woodspring Suites)

J&P Hospitality Management, LLC -
Rochester, NY

Quick Apply

Job Details

Part-time
$16 - $18 an hour

Qualifications

Computer operation
Computer skills

Full Job Description

Friendly smile. Helpful attitude. Great guest experience.
Join our front desk team and help deliver the welcoming stay our guests count on every day.

$16-$18 per hour

Job Description
Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience
to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs,
reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role
also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and

secure.

Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,

with flexibility to support additional coverage when needed.

Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended

periods.

Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry

bags, supply boxes.)

Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe

environment for guests and staff.

May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability

to adjust focus.

Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

J&P participates in E-Verify

Quick Apply

Refine Your Search

front desk agent jobs in rochester, ny

Guest Service Representative - Front Desk (Woodspring Suites)

Front Desk Night Audit Agent

Front Desk Agent

Guest Service Representative

Front Desk Dental Receptionist

Overnight Front Desk Clerk

Front Desk

Front Desk Receptionist

Guest Services Rep III

Front Desk Associate

Front Desk and Student Registration Clerk (Full-Time), 12 months/yr.

Front Desk Representative

Front Desk Agent and Night Auditor

Hotel Front Desk Clerk (Part Time Evenings)

HOTEL FRONT DESK SUPERVISOR

Front Desk (AM & PM)

FT Front Desk Agent - Woodcliff Hotel and Spa

Dental Front Desk Receptionist

Guest Service Agent

Hotel Night Auditor

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