Top 4 Hampton inn Jobs in Rochester, Ny

Front Desk Agent
Hampton by Hilton —Rochester, NY
- $16 - $17 an hour
- Part-time
- In-person
- Communication skills
- Entry level
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Breakfast Attendant
Hampton by Hilton —Rochester, NY
- $16 - $18 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
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Hotel Night Auditor
Hampton by Hilton —Rochester, NY
- $17 an hour
- Part-time
- Bilingual
- Mid-level
- Hotel
Quick Apply
12d
Housekeeping Supervisor
Hampton by Hilton —Rochester, NY
- From $19 an hour
- Part-time
- Mid-level
- Hotel
- US work authorization
- Paid time off
- Employee discount
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12d

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Breakfast Attendant
Hampton by Hilton —Rochester, NY
Provide outstanding customer service by greeting guests warmly and addressing their needs promptly. Engage with guests to enhance their dining experience,…
$16 - $18 an hour
Quick Apply
Breakfast Attendant
Home2 by Hilton —Rochester, NY
Adheres to all health, sanitation, and cleanliness standards that meet state and local Health Board inspections, brand standards and hotel requirements.
$17.25 an hour
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9d

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Laundry Attendant
Hampton Inn Columbus/Easton —Columbus, OH
Position Summary: The Laundry Attendant is responsible for ensuring the cleanliness and organization of all hotel linens and guest items, playing a key role in…
$15 - $16 an hour
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Housekeeper
Hampton Inn Columbus/Easton —Columbus, OH
Follow proper procedures for entering guest rooms, ensuring guest privacy and security. Respond promptly to guest complaints or special requests, ensuring guest…
$16 an hour
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hampton inn jobs near rochester, ny

Front Desk Agent

Hampton by Hilton -
Rochester, NY

Quick Apply

Job Details

Part-time | Full-time
$16 - $17 an hour

Qualifications

Phone communication
Client interaction via phone calls

Full Job Description

Overview
Join our dynamic hospitality team as a Front Desk Agent, where your energy and passion for guest service will shine! In this vital role, you will be the first point of contact for our guests, creating memorable experiences through exceptional customer service and efficient operations. Your enthusiasm and professionalism will set the tone for a welcoming environment, ensuring every guest feels valued and cared for from check-in to check-out. This paid position offers an exciting opportunity to develop your hospitality management skills while working in a vibrant resort or hotel setting.

Responsibilities

Greet guests warmly upon arrival, providing a friendly and professional check-in experience
Manage guest inquiries via phone and in person with excellent phone etiquette and multi-line phone system skills
Handle reservations, cancellations, and modifications accurately using hotel management software
Assist guests with room assignments, special requests, and local information to enhance their stay
Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
Conduct night audits when scheduled, balancing accounts and preparing reports to ensure financial accuracy
Address guest concerns promptly and professionally, demonstrating strong guest relations and customer service skills

Requirements

Previous experience in hotel management or hospitality management preferred but not required; training provided for the right candidate
Bilingual or multilingual abilities are highly desirable to serve diverse guests effectively
Strong customer service orientation with excellent communication skills and a welcoming attitude
Familiarity with front desk operations, multi-line phone systems, and hotel management software is a plus
Ability to handle night shifts or flexible hours as needed; previous night audit experience is advantageous
Knowledge of guest services, hotel procedures, and hospitality standards to deliver exceptional guest experiences
Professional appearance with good phone etiquette and interpersonal skills to foster positive guest relations

Embark on a rewarding career where your enthusiasm makes every guest’s stay memorable! We’re dedicated to supporting your growth in the hospitality industry while providing a lively work environment filled with opportunities to excel.

Pay: $16.00 - $17.00 per hour

Work Location: In person

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hampton inn jobs in rochester, ny

Front Desk Agent

Breakfast Attendant

Hotel Night Auditor

Housekeeping Supervisor

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