Top 36 Office managers Jobs in Rochester, Ny

Manager of Pooled Trust Clerical Support
Center For Disability Rights —Rochester, NY
- $62,500 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Coordinator of Administrative Services
City of Rochester, NY —Rochester, NY
- $87,431 - $115,281 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
11d
Office Coordinator
Allient Incorporated —Rochester, NY
- $23 - $26 an hour
- Part-time
- Inventory management
- Office
- Administrative experience
- Flexible schedule
Quick Apply
4d
Office Manager
Porsche Audi Rochester —Rochester, NY
- From $60,000 a year
- Urgently hiring
- Dealership
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Office Manager
XLI Manufacturing LLC —Rochester, NY
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
Office Manager
Garber Honda —Rochester, NY
- From $60,000 a year
- Urgently hiring
- Dealership
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Business Office Manager
the Fitch Design Studio (Fitch Construction, Inc.) —Fairport, NY
- $24 - $30 an hour
- Full-time
- Office
- Administrative experience
- QuickBooks
- 401(k)
- Paid time off
Quick Apply
Military Service - U.S. Air National Guard, Administration
Military Service - U.S. Air National Guard Recruiting —New York State
- From $49,838.78 a year
- Full-time
- Military
- Computer literacy
- English
Office Manager
Volvo Cars Rochester —Rochester, NY
- From $60,000 a year
- Urgently hiring
- Dealership
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Sales Support Office Manager
Bob Johnson Toyota —Rochester, NY
- From $55,000 a year
- Dealership
- Mid-level
- Supervising experience
- Paid holidays
- Dental insurance
Quick Apply
Front Office Manager & Executive Assistant
Angels In Your Home —Rochester, NY
- $20 - $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
Director of Operations & Administration
YWCA of Rochester&Monroe County —Rochester, NY
- $70,000 - $85,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
11d
Office Administrator
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Rochester, NY
- $21 - $25 an hour
- Full-time
- Customer service
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Schulte Hospitality Group —Victor, NY
- $57,500 a year
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
8d
Office Coordinator
Charlie Health —Rochester, NY
- $18 - $22 an hour
- Full-time
- Salesforce
- HIPAA
- English
- Health insurance
Quick Apply
Administrative Coordinator III - Office of Academic Affairs
University of Rochester —Rochester, NY
- $19.04 - $26.63 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
13d
Director of Operations & Adminstration
YWCA ROCHESTER —Rochester, NY
- $70,000 - $85,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
Quick Apply
14d
Office Coordinator
Vanteon Corporation —Pittsford, NY
- $19 - $24 an hour
- Overtime
- Microsoft Excel
- No experience needed
- Research
Quick Apply
11d
Dental Office Manager
Torrado Dental —Rochester, NY
- $28 - $35 an hour
- Full-time
- Spanish
- Dental office
- HIPAA
- Health insurance
- 401(k)
Quick Apply
6d
Business Administrator l - MBI
University of Rochester —Rochester, NY
- $23.27 - $32.60 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience

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Manager of Pooled Trust Clerical Support

Center For Disability Rights -
Rochester, NY

Quick Apply

Job Details

Full-time
$62,500 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Confidential information handling
High school diploma or GED
Hiring
Business Administration
Business
Associate's degree

Full Job Description

The Manager of Pooled Trust Clerical Support serves as the lead for the back-end operations of the CDR Supplemental Needs Pooled Trust, handles time sensitive banking and financial transactions, and leads a team of clerical staff who are responsible for the timely and accurate processing of documentation and transactions in CDR Supplemental Needs Pooled Trust. This is a mission-critical, hands-on position that ensures the smooth operation of CDR's Supplemental Needs Pooled Trust and the well-being of our Trust's elderly and Disabled members.

JOB SUMMARY

Manage the Pooled Trust day-to-day clerical functions, providing direct supervision of staff, ensuring adequate coverage of all roles, and performing clerical functions as needed.
Ensure timely and accurate processing of incoming mail, member enrollments, authorizations, individual and recurring disbursements, individual and recurring deposits, verifications, stop payments, and bank transfers.
Process banking and financial transactions necessary for the smooth operation of the Trust, including positive pay and internal transfers.
Respond to member requests, addressing member needs in a timely and professional manner while ensuring appropriate documentation in the member file and ticketing system.
Respond to escalated concerns from members, authorized representatives, and Medicaid, ensuring an accurate, timely, and professional response.
Recruit, hire, orient, train, and supervise clerical support staff.
Ensure timely preparation and processing of member statements and outgoing mail.
Conduct regular quality and productivity reviews to improve team performance while ensuring that the clerical team adheres to CDR policies and procedures.
Hold regular supervisory meetings with individual clerical staff to provide feedback on their performance, identify strengths and areas for improvement and, when necessary, address issues using the disciplinary process in accordance with organizational policy.
Maintain a safe and professional workspace.
Other duties as assignedOffice equipment, including printers, copiers, scanners, and postage meters: Proficient

TECHNOLOGY/EQIPMENT/TOOLS

Office equipment, including printers, copiers, scanners, and postage meters: Proficient
Email: Proficient
Proprietary software for data entry: Proficient
Microsoft excel: Moderate

WORK CONDITIONS (ENVIRONMENT AND SCHEDULE):

This position works in a shared office-based with moderate noise. Although the position generally works from 9 AM until 5 PM, there may be times when responsibilities require work during other times of the day. This role routinely uses standard office equipment.

Physical Demands AND TRAVEL REQUIREMENTS:

Periods of time sitting at a desk and working on a computer.
Must be able to read and process print and printed documents.

WORK CONDITIONS (ENVIRONMENT AND SCHEDULE):

This position works in a shared office-based with moderate noise. Although the position generally works from 9 AM until 45PM, there may be times when responsibilities require work during other times of the day. This role routinely uses standard office equipment.

Qualifications:

1. Education and Experience:

Associate’s degree in Business or related field and 4 years of related work experience; or High School diploma or GED with 8 years of related work experience. Prefer prior experience supervising clerical staff.

2. Skills and Competencies:

Exceptional reliability

Strong sense of initiative, attention to detail, and follow‑through

Ability to work independently and collaboratively in a fast‑paced environment

Keen attention to detail and adept at multitasking

Notary Public or ability to become a notary public

Ability to maintain confidentiality is essential.

Alignment with our organization’s values

NON-Discrimination

The Center for Disability Rights (CDR) strives to be a participant-controlled, cross-disability organization that is reflective of the communities it serves. CDR values diversity and does not discriminate on the basis of age, color, cultural or ethnic group membership, disability status, educational level, family status, sex or gender, gender-identity, sexual orientation, income, national origin, race, religion. People with disabilities are encouraged to apply. CDR makes reasonable accommodations for qualified individuals with disabilities.

Pay: $62,500.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Describe your experience processing high-volume, time-sensitive financial transactions. Have you handled processes like positive pay, wire transfers, and internal banking transfers?
How do you ensure accuracy and timeliness when processing recurring disbursements or deposits for multiple accounts simultaneously?
Can you share an example of a time you had to track down a banking error or correct a transactional discrepancy? What was your approach?
Walk me through your process for recruiting, training, and onboarding new clerical staff. How do you measure their ramp-up success?
How do you balance being a hands-on processor while still effectively supervising, delegating tasks, and ensuring adequate team coverage?
Describe your approach to conducting performance reviews and addressing underperformance. How do you handle coaching an employee who is struggling to meet team KPIs?
We serve a vulnerable population of elderly and disabled members. Can you share an example of how you handled a highly emotional or sensitive request from a client or their authorized representative?
Describe a time you had to respond to an escalated concern from an external entity like Medicaid. How did you investigate the issue and communicate the resolution?
How do you prioritize urgent member requests while simultaneously maintaining accurate documentation in your ticketing system?
What strategies do you use to conduct quality and productivity reviews for back-office staff? • How do you implement performance improvements based on these reviews?
Tell me about a time you identified a flaw or bottleneck in a clerical process. How did you update the procedures and ensure your team adopted the new workflow?

Work Location: In person

Quick Apply

Refine Your Search

office managers jobs in rochester, ny

Manager of Pooled Trust Clerical Support

Coordinator of Administrative Services

Office Coordinator

Office Manager

Office Manager

Office Manager

Business Office Manager

Military Service - U.S. Air National Guard, Administration

Office Manager

Sales Support Office Manager

Front Office Manager & Executive Assistant

Director of Operations & Administration

Office Administrator

Front Office Manager

Office Coordinator

Administrative Coordinator III - Office of Academic Affairs

Director of Operations & Adminstration

Office Coordinator

Dental Office Manager

Business Administrator l - MBI

I want to receive the latest job alert for office managers in rochester, ny

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