Top 46 It support Jobs in Rockford, Tn

System Support Technician (Remote environment)
bp —Tennessee
- Full-time
- Computer science
- Microsoft Excel
- 6 years
IT Help Desk Tech
First Horizon Bank —Maryville, TN
- Monday to Friday
- Mid-level
- Office
- Analysis skills
- Wellness program
- Health savings account
13d
IT Technician
Town of Farragut —Farragut, TN
- $27.87 - $35.71 an hour
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Wellness program
- Paid holidays
6d
General Support Technician
Allevia Technology —Maryville, TN
- $40,000 - $45,000 a year
- Full-time
- Office
- Entry level
Quick Apply
Help Desk Technician
Integracon Technologies —Knoxville, TN
- $17 - $21 an hour
- Full-time
- Hybrid work
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
IT Field Support Technician
LifeStance Health —Knoxville, TN
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
IT User Support Representative
Tennessee Orthopaedic Alliance —Knoxville, TN
- HIPAA
- Mid-level
- Office
- Profit sharing
- Health insurance
Tech Support / Computer Technician / CompTIA A+
Global Engineering & Technology, Inc. (GET) —Knoxville, TN
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- AD&D insurance
- Disability insurance
Quick Apply
Experienced Helpdesk / Desktop Support Technician
Vital IT Services —Oak Ridge, TN
- $26 - $32 an hour
- Full-time
- Writing skills
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
IT & AI Systems Specialist
Bluemont Group —Knoxville, TN
- $55,000 - $68,000 a year
- Microsoft Excel
- Mid-level
- Office
Quick Apply
6d
IT Support Analyst - Summit Medical Group
Summit Medical Group, P.L.L.C. —Knoxville, TN
- Full-time
- Medical office experience
- Research
- Mid-level
Quick Apply
Help Desk Analyst
Altar'd State —Knoxville, TN
- Full-time
- Mid-level
- Office
- POS
Customer Support Specialist
VEHLO —Knoxville, TN
- Background check
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Quick Apply
Tier II End User & Systems Support Specialist
Boston Government Services, LLC —Oak Ridge, TN
- $75,000 - $100,000 a year
- Overnight shift
- Hybrid work
- Microsoft Outlook
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
4d
Sr IT Service Desk Technician
Techmer PM, LLC —Clinton, TN
- $100,000 - $125,000 a year
- Computer science
- Computer Science
- 5 years
Quick Apply
4d
IT Technician
SL America —Clinton, TN
- Computer literacy
- Research
- Mid-level
7d
Tier I Service Desk Analyst
Boston Government Services, LLC —Oak Ridge, TN
- $50,000 - $70,000 a year
- Overnight shift
- Hybrid work
- Microsoft Outlook
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
4d
IT Support Specialist
Malibu Boats, LLC —Loudon, TN
- On call
- Mid-level
- Office
- Windows
11d
Information Technology Engineer
Arctiq —Knoxville, TN
- Full-time
- Mid-level
- Windows
- In-person
Quick Apply
Technical Assistance Technician
Integracon Technologies —Knoxville, TN
- Mid-level
- Communication skills
- Health insurance
- 401(k) 4% Match

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System Support Technician (Remote environment)

bp -
Tennessee

Apply Now

Job Details

Full-time

Qualifications

Desktop (troubleshooting support)

Full Job Description

Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

Home entity M&C Digital Americas

Does the person manage a team? No

Let me tell you about the role

You’ll play a critical role in delivering reliable, real-world technology solutions across bp’s retail network, with opportunities to expand your skills in support, networking, cloud-connected systems, and large-scale deployments.

As a System Support Technician at bp, you will partner with Technology and Business stakeholders to perform on-site installation and removal of systems at the Travel Center Sites. You will play a critical role in ensuring systems are installed properly and production-ready. This role is responsible for troubleshooting issues, maintaining IT equipment, and delivering exceptional customer service in a fast-paced, onsite environment.

This role focuses on installation of network infrastructure, POS systems, low voltage cabling, PCs, Servers, printers and other misc devices in use at the Sites. The System Support Technician will ensure all solutions meet business expectations and compliance standards.

What you will deliver

Ability to read wiring schematics and blueprints

Ability to safely use power tools (drills, saws, etc.) to cut holes in walls, ceilings, desk/counter tops as needed

Ability to work on-site with little or no supervision

Ability to clearly communicate professionally with technical and nontechnical personnel

Demonstrate professional behavior including language, actions, and attire

Ability Install and maintain low-voltage cabling (data, voice, and IT infrastructure)

Basic computer skills

Basic networking skills

Basic data infrastructure knowledge

Ability to reliably access transportation for travel to office, airport, and job sites

What you will need to be successful (experience and qualifications)

Associate Degree or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
Computer certifications from CompTia A+, Network+, Security+ are preferred

Requires 6-8 years of experience supporting complex end user technologies.

Ability to validate requirements and ensure alignment with business expectations

Experience using Microsoft Office tools (Excel, Word, Visio)

Proven experience and success with supporting and following established guidelines, especially related to PCs, laptops, Microsoft Office 365, and printers

Working knowledge of Windows Servers, Active Directory, Microsoft Azure, Microsoft Entra, PowerShell, Group Policies, Microsoft Office 365, BeyondTrust remote control software (Bomgar), and ServiceNow ticket management system is preferred

Knowledge of building Images and scripting is desired

Strong analytical, troubleshooting, and organizational skills

Effective communication skills and ability to work with both technical and non-technical teams

Ability to manage multiple priorities in a fast-paced environment

Attention to detail and commitment to quality

Problem-solving and critical thinking

Strong collaboration and teamwork

Continuous learning mindset

Desired

Experience with Retail, Cstore, Fueling and Restaurant POS systems and environments

Knowledge of payment processing technologies (credit cards, gift cards, EMV, P2PE)

Ability to develop and write technical documentation

Excellent self-organization and time management skills

Ability to evaluate and test emerging technologies

Experience with ticketing systems (ServiceNow, Jira, etc.)

Knowledge of endpoint management tools (Intune, SCCM, etc.)

Basic understanding of cybersecurity practices

Working Location

Requires on-site daily work at Technology Service Center (TSC) Knoxville, TN and will require travel to sites up to 80% + (Not Hybrid)

Must have Real ID/Passport for both Rental Cars/ Domestic Air Travel

Flexible schedule is required including early/late flights and work hours and may include some weekend work/travel

Must be available to travel on short notice

May require flexible hours or on-call support depending on business needs

Working Conditions / Physical Requirements

System Support Technicians are technicians that primarily travel to our site locations to perform installations and provide support for business requirements as needed.

This position is in a conventional office and/or warehouse facility during normal business hours if not at Site completing installations. In this role, the employee is continuously sitting and typing, frequently talking, and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects 10 to 40 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without reasonable accommodation.

About bp

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for bp. Please be advised that we do not require any forms of payment or course by applicants to be considered for open positions.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Agility core practices, Collaboration, Communication, Conflict Management, Creative Direction, Creativity and Innovation, Customer centric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction - Delivery, Design Direction - Design, Design Direction - Experience, Design Direction - Strategic, Designing with AI, Design Thinking, Digital Ecosystems, Digital Fluency, Facilitation, Human experience design practices, Influencing, Knowledge Sharing, Measurement and metrics, Product Communications {+ 8 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Apply Now

Refine Your Search

it support jobs in rockford, tn

System Support Technician (Remote environment)

IT Help Desk Tech

IT Technician

General Support Technician

Help Desk Technician

IT Field Support Technician

IT User Support Representative

Tech Support / Computer Technician / CompTIA A+

Experienced Helpdesk / Desktop Support Technician

IT & AI Systems Specialist

IT Support Analyst - Summit Medical Group

Help Desk Analyst

Customer Support Specialist

Tier II End User & Systems Support Specialist

Sr IT Service Desk Technician

IT Technician

Tier I Service Desk Analyst

IT Support Specialist

Information Technology Engineer

Technical Assistance Technician

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