Top 17 Front desk agent Jobs in Rockford Il

Front Desk Coordinator
Waymark Health Partners LLC —Rockford, IL
- $65,000 - $75,000 a year
- Full-time
- Licensed Clinical Social Worker
- Adults
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Front Desk Clerk - Part Time, Weekdays
Aspen Counseling and Consulting, LLC —Rockford, IL
- $18 an hour
- Part-time
- Word processing
- Office
- High school diploma or GED
- Wellness program
- AD&D insurance
Quick Apply
8d
Front Desk Receptionist
Forest City Diagnositc Imaging —Rockford, IL
- From $17 an hour
- Part-time
- Medical office experience
- Front desk
- In-person
- Paid time off
Quick Apply
Front Desk Agent
Quality Inn and Suites —Loves Park, IL
- From $15 an hour
- Overnight shift
- Computer literacy
- Hotel
- Computer skills
- Employee discount
Quick Apply
5d
Front Desk and Community Resources Liason
GOODWILL INDUSTRIES OF NORTHERN IL —Rockford, IL
- $17.50 - $22.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
- Disability insurance
- Health insurance
Residence Inn Rockford - Front Desk Agent
Aimbridge Hospitality —Rockford, IL
- $15 - $17 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
3d
Guest Service Representative
J&P Hospitality Management, LLC —Loves Park, IL
- $14.50 - $16.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
FRONT DESK ASSOCIATE- HOTEL HOSPITALITY
Fairfield Inn- Rockford IL —Rockford, IL
- $15 - $16 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
9h
Event Guest Services Representative - Hard Rock Live
Hard Rock Casino Rockford —Rockford, IL
- $2 - $50 an hour
- Part-time
- Background check
- High school diploma or GED
- 1 year
Quick Apply
Front Desk Associate
Holiday Inn Express Rochelle —Rochelle, IL
- $15 - $17 an hour
- Part-time
- Management
- Computer literacy
- Basic math
- Paid time off
- Employee discount
Quick Apply
8d
Guest Service Representative
Nothing Bundt Cakes - Rockford, IL —Rockford, IL
- Part-time
- Entry level
- Flexible schedule
Quick Apply
16h
Hotel Night Auditor
Holiday Inn Rockford —Rockford, IL
- Part-time
- Writing skills
- Basic math
- Hotel
- Employee discount
Quick Apply
Dual Front Desk/Guest Services - Hotel Goodwin & Ironworks Hotel
Ironworks Hotel-Beloit —Beloit, WI
- $14 an hour
- Part-time
- Hotel
- High school diploma or GED
- Conflict management
- Health insurance
- 401(k)
8h
Guest Service Representative II - Bookkeeping
Coborn's, Inc. —Winnebago, IL
- $15.10 - $18.00 an hour
- Part-time
- Mid-level
- Military encouraged
- Health savings account
- AD&D insurance
Quick Apply

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Front Desk Receptionist Patient Co-ordinator
Back In Motion Physical Therapy and Spine Center —Spring Grove, IL
Maintain an organized and efficient front office. Answer phones and schedule appointments. Collect co-pays and process payments.
$18 - $22 an hour
Quick Apply
8h
Front Desk Coordinator
Waymark Health Partners LLC —Rockford, IL
Answer inbound calls and return missed calls the same business day. Active Illinois LCSW or LCPC license required. Coordinate intake scheduling and paperwork.
$65,000 - $75,000 a year
Quick Apply

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Front Desk Associate
Camp Run-A-Mutt, Columbus,OH —Lewis Center, OH
Answer calls, voicemails and make reservations for boarding, grooming, and temperament evaluations. Make confirmation calls for boarding reservations.
From $14 an hour
Quick Apply
Front Desk Clerk
Home2/TRU Grove City —Grove City, OH
The ideal candidate will greet guests, handle reservations and check-ins/check-outs, answer phones, manage front desk transactions, and help ensure an…
$15 - $16 an hour
1d

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front desk agent jobs near rockford il

Front Desk Coordinator

Waymark Health Partners LLC
Rockford, IL

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Paid time off
Professional development assistance

Qualifications

LCPC
Licensed Clinical Social Worker
Filing
Administrative experience
Licensed Certified Social Worker

Full Job Description

Front Desk Coordinator

Who We Are

Waymark Recovery Centers is a community-rooted outpatient behavioral health organization located at 4949 Harrison Avenue, Rockford, Illinois. We offer Intensive Outpatient (IOP) and outpatient services built on a clinical foundation that blends Cognitive Behavioral Therapy (CBT) with proven 12-Step principles.

We are opening in late August 2025 and are building a recovery program centered on genuine care, accountability, and lasting transformation for individuals and families in our community.

Population We Serve

We serve adults recovering from substance use disorders, including alcohol, opioids, cocaine/crack cocaine, stimulants, and other illicit substances. Clients may arrive voluntarily or through referrals from courts, hospitals, or community partners.

Role Overview

The Front Desk Coordinator at Waymark is not a traditional receptionist role. We are specifically seeking a licensed clinician — LCSW or LCPC — who thrives in a client-facing operational environment and wants to play a vital, visible role in the recovery journey of our clients from their very first contact with us.

This person is the face of Waymark. The first voice a struggling person hears on the phone. The first smile someone sees when they walk through the door. That moment matters, and we want someone who understands that.

Because this role is held by a licensed clinician, you will also serve as a qualified substitute group facilitator when the Clinical Director is unavailable, ensuring continuity of care for clients.

Responsibilities

Greet and check in clients with warmth and professionalism
Answer inbound calls and return missed calls the same business day
Coordinate intake scheduling and paperwork
Manage appointment calendars and daily schedules
Coordinate transportation for clients when needed
Maintain accurate client records and intake files
Facilitate group counseling sessions as a licensed backup counselor when needed
Communicate program information clearly to prospective clients and families
Support a welcoming, recovery-focused environment every day

Qualifications

Active Illinois LCSW or LCPC license required
Experience in a client-facing or administrative clinical role preferred
Ability to facilitate group sessions as a licensed backup counselor
Strong communication and interpersonal skills
Strong organizational and scheduling abilities
Trauma-informed communication style
Genuine commitment to the recovery community

Compensation & Benefits

$65,000–$75,000 annually
Paid time off
Health insurance contribution
Continuing education/training support
Full-time position

Schedule & Location

Full-time
4949 Harrison Avenue, Rockford, IL
Schedule aligned with program operating hours

Our Culture

Waymark Recovery Centers is building a mission-driven, family-oriented culture where staff feel valued and supported while maintaining high clinical standards. We are looking for compassionate professionals who bring positive energy, accountability, and a genuine desire to make an impact in the Rockford community.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

Health insurance
Paid time off
Professional development assistance

Application Question(s):

Are you comfortable working in a startup-style behavioral health environment where you will help build systems and culture from the ground up?

Experience:

client-facing or administrative clinical role: 1 year (Required)

License/Certification:

Illinois LCSW or LCPC license? (Required)

Ability to Commute:

Rockford, IL 61108 (Required)

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in rockford il

Front Desk Coordinator

Front Desk Clerk - Part Time, Weekdays

Front Desk Receptionist

Front Desk Agent

Front Desk and Community Resources Liason

Residence Inn Rockford - Front Desk Agent

Guest Service Representative

FRONT DESK ASSOCIATE- HOTEL HOSPITALITY

Event Guest Services Representative - Hard Rock Live

Front Desk Associate

Guest Service Representative

Hotel Night Auditor

Dual Front Desk/Guest Services - Hotel Goodwin & Ironworks Hotel

Guest Service Representative II - Bookkeeping

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