Top 5656 Client services Jobs in Rocky River, Oh

Regional Account Coordinator (Cleveland, OH)
Statim Logistics —Cleveland, OH
- From $55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d
Entry Level Sales Representative
Nexstaff —Independence, OH
- $48,000 - $62,000 a year
- Full-time
- Contracts
- In-person
- Communication skills
- Health insurance
Quick Apply
7d
Client Consultant
McGowan and Company —Fairview Park, OH
- 8 hour shift
- Background check
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Quick Apply
Manager of Community Sites and Business Engagement
VOCATIONAL GUIDANCE SERVICES —Cleveland, OH
- $55,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Health Aid of Ohio Inc —Middleburg Heights, OH
- $18 an hour
- 8 hour shift
- English
- Office
- High school diploma or GED
- Continuing education credits
- Health savings account
Customer Service Professional
State Farm Insurance - Keith Wright Agency —Berea, OH
- From $21 an hour
- Part-time
- Background check
- Office
- In-person
- 401(k)
- On-the-job training
Quick Apply
Client Administrator - Onsite
Genesis10 —Brooklyn, OH
- $32 an hour
- Contract
- Hybrid work
- 7 years
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
Client Administrator #1009792
Dexian —Brooklyn, OH
- $30 - $32 an hour
- Contract
- Mid-level
- Office
- Analysis skills
Quick Apply
Customer Service Representative
Home Genius Exteriors —Medina, OH
- $23 - $50 an hour
- Full-time
- Entry level
- Paid training
- Health insurance
Quick Apply
Business Banking Contact Center Specialist II
KeyBank —Brooklyn, OH
- $19 - $21 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Associate's degree
Quick Apply
7d
Client Services Associate
RH —Cleveland, OH
- $28 - $32 an hour
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
Customer Service Representative
IMCD —Westlake, OH
- Full-time
- Computer literacy
- Writing skills
- Mid-level
8d
INTERVENTION SPECIALIST
City Of Lakewood —Lakewood, OH
- $26.65 - $29.58 an hour
- Overtime
- CPR Certification
- BLS Certification
- Mid-level
Business Banking Contact Center Specialist II
KeyBank National Association —Brooklyn, OH
- $18.75 - $25.00 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
12d
Client Consulting Manager
CBRE —Cleveland, OH
- $163,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
6d
Client Success Representative (Remote)
Demand.com —Cleveland, OH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Administrative Assistant
Metropolis Technologies —Cleveland, OH
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Office
- Organizational skills
- Disability insurance
- Health insurance
14d
Project Coordinator
Walk Your Plans —Lakewood, OH
- $55,000 - $70,000 a year
- Email
- Hybrid work
- English
- Mid-level
- Office
- Paid holidays
- Paid time off
Quick Apply
3d
Service Advisor - Pinecrest
Aritzia —Cleveland, OH
- $20 - $30 an hour
- Part-time
- Mid-level
Administrative Assistant
Cleveland Diagnostics Inc. —Cleveland, OH
- $25 - $29 an hour
- Monday to Friday
- Microsoft Excel
- Writing skills
- Office
- Paid holidays
- Disability insurance

I want to receive the latest job alert for client services in rocky river, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services jobs near rocky river, oh

Administrative Assistant jobs in Cleveland, OH

Community Engagement Specialist jobs in Cleveland, OH

Regional Account Manager jobs in Cleveland, OH

Customer Service Representative jobs in Berea, OH

Project Coordinator jobs in Lakewood, OH

Customer Service Representative jobs in Westlake, OH

Client Manager jobs in Cleveland, OH

Customer Service Representative jobs in Medina, OH

Service Advisor jobs in Cleveland, OH

Intervention Specialist jobs in Lakewood, OH

Administrative Assistant jobs in Renton, WA

Administrative Assistant jobs in Buford, GA

Administrative Assistant jobs in Fullerton, CA

Administrative Assistant jobs in Pearland, TX

Hr Assistant jobs in Georgia

Medical Assistant Part Time jobs in Madison, WI

Medical Assistant jobs in Antioch, CA

Community Engagement Specialist jobs in Hidalgo, TX

Community Engagement Specialist jobs in Germantown, MD

Community Engagement Specialist jobs in Blacksburg, VA

Regional Account Coordinator (Cleveland, OH)

Statim Logistics -
Cleveland, OH

Quick Apply

Job Details

Full-time
From $55,000 a year
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Work from home
Parental leave
Employee assistance program
Vision insurance
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Managing customer accounts
Customer communication
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Attention to detail
Organizational skills
Logistics company experience
Microsoft Project
Account management
Customer service problem-solving

Full Job Description

Company Overview
Statim Logistics, an SPS Health company, is a pioneering pharmacy logistics provider dedicated to establishing seamless connectivity to patients, providers, and communities through same-day delivery. Our innovative approach leverages cloud technology and a nationwide fleet to ensure the reliable, secure, and timely transport of critical medical materials, enhancing healthcare delivery across diverse settings.

Job Overview
The Regional Account Coordinator (RAC) will play a critical role in supporting the success of their assigned territory and ensuring the smooth operations of logistics. This position requires a proactive individual who excels in communication, problem-solving, customer service, and is ready to take ownership of the accounts they manage. Face-to-face interaction with both clients and driving staff on a regular basis is critical to the role.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

Support Territory Operations:

Assist the Regional Account Manager in overseeing and coordinating activities within the assigned territory to ensure effective operations and high performance.
Regular visits onsite at Client locations to maintain effective visibility required.
Staying in regular communication with all driving staff on a regular basis to ensure operations run effectively

Account Ownership:

Take full ownership of the accounts assigned, ensuring customer needs are met, driving satisfaction and retention.

Customer Interaction:

Serve as a primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Driver Coordination:

Collaborate with drivers to ensure adherence to schedules and operational standards, providing guidance and support as needed.

App Utilization:

Ensure that drivers are effectively using the driver application, offering training and assistance to promote adherence to processes.

Invoicing Management:

Assist in the invoicing process by ensuring accuracy and timely communication of any route changes or adjustments to clients and drivers.

Performance Monitoring:

Track and report on driver performance metrics, providing insights and recommendations to the Regional Account Manager for improvement.

Communication:

Maintain clear and consistent communication with team members, drivers, and clients to foster strong working relationships and effective operations.

Business Reviews:

Collaborate with the Client Service team to prepare for business reviews, contributing data and insights on account performance and customer feedback.

Maintains the confidentiality of information processed.

Performs other duties and responsibilities as requested or required.

Follows company policies and procedures.

Qualifications

Requires a High School Diploma or equivalent required. Bachelor’s or associate degree preferred. 3-5 years’ experience in logistics, customer service, or related field required. PBM or healthcare knowledge is helpful. Basic Microsoft Outlook, Project, Excel, Word, and Power Point skills required. CRM experience a plus.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Proficiency in logistics management software and Microsoft Office Suite.
Excellent organizational skills and attention to detail.
Problem-solving mindset with the ability to manage multiple tasks simultaneously.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time.)

While performing the duties of this job, the employee is frequently required to sit, talk, or hear and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders. The employee would rarely need to lift to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

This role is a hybrid position with frequent travel expectations within the U.S. estimated at 75% per year. The emphasis is on travel for impact. Due to the nature of operations, hours of work flexibility is required to maintain a high level of client service to support a 24/7 operation.

The above statement reflects the general details necessary to describe the principal functions of the occupation and shall not be construed as a detailed description of all the work that may be inherent in the occupation.

EEO Statement

SPS Health, LLC, and all its affiliates, are equal opportunity employers committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Company makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Pay: From $55,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Tuition reimbursement
Vision insurance
Work from home

Application Question(s):

What are your all in salary expectations, including bonus?
Do you have the ability to work a flexible schedule to service our operations, which run 24/7, 365 days a year?

Experience:

Logistics: 2 years (Required)
Account management: 2 years (Required)

Location:

Cleveland, OH (Required)

Willingness to travel:

75% (Required)

Work Location: On the road

Quick Apply

Refine Your Search

client services jobs in rocky river, oh

Regional Account Coordinator (Cleveland, OH)

Entry Level Sales Representative

Client Consultant

Manager of Community Sites and Business Engagement

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Professional

Client Administrator - Onsite

Client Administrator #1009792

Customer Service Representative

Business Banking Contact Center Specialist II

Client Services Associate

Customer Service Representative

INTERVENTION SPECIALIST

Business Banking Contact Center Specialist II

Client Consulting Manager

Client Success Representative (Remote)

Administrative Assistant

Project Coordinator

Service Advisor - Pinecrest

Administrative Assistant

I want to receive the latest job alert for client services in rocky river, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected