Top 1909 Guest experience manager Jobs in Rogers Mn

Guest Service Manager
Fairfield Inn & Suites - Monticello, Minnesota —Monticello, MN
- $18 - $23 an hour
- Weekends as needed
- Inventory management
- Computer literacy
- Mid-level
Quick Apply
4d
Restaurant General Manager
Leeann Chin, Inc. —Plymouth, MN
- $60,000 - $70,000 a year
- Full-time
- Background check
- Fast casual restaurant
- Cooking
- Paid training
- Health insurance
Quick Apply
Senior Manager
PM Holdings LLC —Buffalo, MN
- $42,000 - $52,000 a year
- Full-time
- Sales
- In-person
- Training & development
- Health insurance
- Dental insurance
Quick Apply
1d
Building Maintenance Engineer
Royal Sonesta Minneapolis —Minneapolis, MN
- From $35.10 an hour
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Registered Nurse Supervisor (PM Shift)
Eden Senior Care —Edina, MN
- $40 an hour
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
12d
Shift Manager
Papa Johns —Buffalo, MN
- $17.50 - $19.00 an hour
- Weekends as needed
- Hospitality
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Employee discount
Quick Apply
Sous Chef - Stock & Bond
Stock and Bond —Minneapolis, MN
- $65,000 - $75,000 a year
- English
- Mid-level
- Human resources
Quick Apply
Restaurant General Manager
Noodles & Company —Rogers, MN
- $60,000 - $70,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
4d
Live Music Venue Marketing Manager
Mary T Inc. —Minneapolis, MN
- $60,000 - $63,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Kitchen Manager
Dave & Buster's —Maple Grove, MN
- $67,339 - $79,222 a year
- Weekends as needed
- Mid-level
- 3 years
- Restaurant
- Disability insurance
- Dental insurance
18h
General Manager (Jamba SouthWest Area- Minnesota)
Auntie Anne's/Cinnabon/Jamba Juice/Carvel —Edina, MN
- $45,000 - $55,000 a year
- Extended hours
- 18 years or older
- ServSafe
- Ability to walk for extended periods
7d
Front Desk Guest Agent
Royal Sonesta Downtown Minneapolis —Minneapolis, MN
- From $20.27 an hour
- Weekends as needed
- Background check
- Basic math
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Restaurant General Manager
Noodles & Company —Minnetonka, MN
- $60,000 - $70,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Floating Chef Manager
Taher, Inc —Minnetonka, MN
- $55,000 - $65,000 a year
- No weekends
- ServSafe
- Cooking
- Mid-level
- Opportunities for advancement
- Food provided
Quick Apply
General Manager
Wingstop —Blaine, MN
- $55,000 a year
- Weekends as needed
- Spanish
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Catering & Events Coordinator
Town & Country Club —Saint Paul, MN
- $24 - $28 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Restaurant General Manager
Leeann Chin, Inc. —Blaine, MN
- $60,000 - $70,000 a year
- Full-time
- Background check
- Fast casual restaurant
- Cooking
- Paid training
- Health insurance
Quick Apply
Dunkin' General Manager
Dunkin' —Rogers, MN
- $70,000 a year
- Full-time
- 18 years or older
- Sales
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Filson Retail Key Holder - Edina - PT
Filson —Edina, MN
- $16.75 - $18.60 an hour
- Part-time
- Microsoft Word
- 18 years or older
- Merchandising
- Store discount
- Paid holidays
Quick Apply
Restaurant Assistant General Manager
Noodles & Company —Minneapolis, MN
- $46,000 - $56,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance

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Guest Service Manager

Fairfield Inn & Suites - Monticello, Minnesota
Monticello, MN

Quick Apply

Job Details

$18 - $23 an hour
4 days ago

Qualifications

Computer literacy

Full Job Description

Are you a hospitality leader who thrives on creating exceptional guest experiences and inspiring front desk teams? Do you bring energy, organization, and a passion for sales and service to every shift? If you love coaching others, problem-solving, and going the extra mile for guests, join us as our next Guest Service Manager and help make every stay unforgettable!

Why You’ll Love This Job

Lead & Inspire – Manage, mentor, and motivate the front office team, including Guest Service Representatives, while celebrating successes and holding team members accountable to 6PM Hospitality and Hilton standards.
Drive Operational Excellence – Oversee all front office operations, payroll, Café operations, inventory, scheduling, and daily property walk-arounds to ensure smooth and efficient hotel operations.
Be Guest-Centric – Anticipate and exceed guest needs, resolve concerns professionally, provide property tours, and create memorable experiences that keep guests returning.
Grow the Business – Prospect new hotel and event business, monitor sales performance, and ensure GSRs are maximizing revenue opportunities.

What You’ll Be Doing

Team Leadership – Hire, train, evaluate, and coach front desk staff; rotate Manager on Duty shifts; conduct monthly department meetings; and maintain strong communication across all departments.
Front Desk Operations – Oversee daily operations, ensure shifts are covered, audit payroll, manage Hilton Honors point deposits, track inventories, and monitor guest surveys for service recovery opportunities.
Guest Experience – Greet guests warmly, respond to requests, handle concerns tactfully, provide local information, and ensure every guest interaction is memorable.
Sales & Revenue – Support property sales through brand standards, lead sub-committees, provide property tours, and assist with group rooming lists and corporate lead follow-ups.
Café & Back-of-House Oversight – Assist with Café operations, ordering, and compliance with health and safety standards; ensure budgets are maintained.
Safety & Compliance – Monitor safety conditions, update emergency procedures, and ensure all front office operations comply with company policies and regulations.
Administration & Reporting – Schedule staff, approve payroll, attend management meetings, and assist with departmental audits and reporting.
Collaboration & Continuous Improvement – Partner with all hotel departments to maintain high standards, address issues quickly, and implement process improvements.

Who You Are

Experienced & Knowledgeable – Minimum of 1 year of Guest Service Representative experience with strong understanding of front office operations and hospitality standards.
A Leader & Mentor – Skilled at coaching, developing, and motivating teams while maintaining accountability and high standards.
Guest-Focused & Detail-Oriented – Passionate about creating seamless, positive experiences for every guest.
Flexible & Resilient – Ready to work varied schedules, including evenings, weekends, and holidays, while thriving in a fast-paced environment.
Physically Capable – Comfortable standing for long periods, walking the property, and assisting with guest needs.
Tech & Process Savvy – Proficient in basic computer use, record keeping, email, and following structured operational processes.

Quick Apply

Refine Your Search

guest experience manager jobs in rogers mn

Guest Service Manager

Restaurant General Manager

Senior Manager

Building Maintenance Engineer

Registered Nurse Supervisor (PM Shift)

Shift Manager

Sous Chef - Stock & Bond

Restaurant General Manager

Live Music Venue Marketing Manager

Kitchen Manager

General Manager (Jamba SouthWest Area- Minnesota)

Front Desk Guest Agent

Restaurant General Manager

Floating Chef Manager

General Manager

Catering & Events Coordinator

Restaurant General Manager

Dunkin' General Manager

Filson Retail Key Holder - Edina - PT

Restaurant Assistant General Manager

I want to receive the latest job alert for guest experience manager in rogers mn

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