Top 3 Desktop support technician Jobs in Rome, Ny

IT Site Technician
Precision Castparts Corp. —New Hartford, NY
- $70,000 - $76,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Health insurance
Help Desk Technician
Indium Corporation —Clinton, NY
- $17.00 - $25.25 an hour
- Full-time
- Research
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Technology Support Technician I
First Source FCU —New Hartford, NY
- $19.83 - $33.05 an hour
- Weekends as needed
- Computer science
- Computer Science
- Travel
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

IT Support Specialist
Express IT Solutions —Fayetteville, NY
Valid driver’s license and reliable transportation for occasional local travel. At least two years of hands-on IT support, computer repair, help desk, or…
$22 - $25 an hour
Quick Apply
9d
Senior Deskside Support Agent
OneSupport —Cooperstown, NY
Education: Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent hands-on experience).
$28 - $35 an hour
Quick Apply
3d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply
10d

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician in rome, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near rome, ny

Helpdesk Technician jobs in Laredo, TX

Patient Care Technician jobs in Durham, NC

Helpdesk Technician jobs in Bellingham, WA

Helpdesk Technician jobs in Riverside, CA

Helpdesk Technician jobs in Sioux City, IA

Remote Helpdesk jobs in Philadelphia, PA

Medication Technician jobs in Tallahassee, FL

Support Technician jobs in Norfolk, VA

It Support Analyst jobs in New York, NY

Pharmacy Technician jobs in Evansville, IN

Peer Support jobs in Montgomery County, MD

Support Technician jobs in Nacogdoches, TX

Support Technician jobs in Herkimer, NY

Support Technician jobs in Queen Creek, AZ

It Technician jobs in Murfreesboro, TN

It Field Support Technician jobs in Chicago, IL

It Technician jobs in Montgomery County, MD

Hospital It jobs in Tacoma, WA

It Technician jobs in Rockwall, TX

Federal Government Contractor It jobs in Remote

IT Site Technician

Precision Castparts Corp. -
New Hartford, NY

Apply Now

Job Details

Full-time
$70,000 - $76,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

IT department experience

Full Job Description

Country
United States of America

State / County
New York

City
New Hartford

Division
Metals

Company
SMC Division

Function
Information Technology

Workplace Type
On-Site

Position type
Full Time

Opportunity ID

22712

Job Description

Summary

The IT Service Desk Technician is the central point of contact providing frontline IT support services for PCC Metals. Emphasizing on customer service this position primarily focuses on desktop, network and application support while administering user accounts and system access.

Essential Functions

Promptly respond to and document all IT related incidents and assigned tasks.
Acts as 1st escalation point for incident resolution, engaging additional teams as required.
Installs, configures, troubleshoots, and recommends improvements for IT hardware & software
Adheres to IT policies, procedures, and standards.
Diagnose and perform troubleshooting in a production environment.
Create functional and technical documentation for users and technicians.
Perform logical user access controls throughout the enterprise.
Builds relationships with users to understand technical environment (hardware, software, etc.).
Maintains effective departmental and organizational communications.
Prioritize work based on severity, impact, and urgency.
Identifies, researches, and resolves complex technical problems.
Provide first line support for local site as well as regional and global support responsibilities as part of a global support organization.

Additional Responsibilities

Provision of ‘out of hours’ support when required
A wide degree of creativity and latitude is expected.
Travel will be required for the roll 25%

Education and Experience

Bachelor’s Degree in Computer Science, Information Technology, or related field
At least 1 years in the Information Technology field.
Minimum 5 years direct experience will be considered in lieu of BS degree.
Project and team collaboration experience.

Special Skills

Concepts:
ITIL Framework knowledge
Hardware
Software
Networking
Basic Information Security

Technical:
Windows
Active Directory
System Center
Other duties as assigned

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For informational purposes only, the range of pay for this role is $70,000.00 to $76,000.00 US Dollar (USD) Salaried based on a variety of factors. For informational purposes only, this role is eligible to participate in the Company’s Quarterly Cash Bonus Plan, paid out at the quarterly bonus factor of 1.5X the Company’s bonus multiple, based on the Company’s performance in the applicable quarter. Employees will receive 120 hours paid time off every year. Employees will also receive 10 paid holidays. Employees (and their families) are eligible to participate in the company's medical, dental, vision, and basic life insurance. Employees are eligible to enroll in the Company’s 401(k) plan.

This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

Company Profile

At Precision Castparts (PCC), we make extraordinary products for aerospace and other industries. This is made possible by the hard work and creativity of a diverse and global workforce. We are committed to fostering a culture of inclusiveness, empowerment and respect that embraces the differences in who we are. Working together, we will continue to solve complex problems every day.

We are relentless in our dedication to being a high-quality and on-time producer, delivering the highest value to our customers while continually pursuing strategic, profitable growth.

PCC employs more than 20,000 people worldwide in over 120 plants spread across twenty-six states in the US and over a dozen countries.

Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.

Apply Now

Refine Your Search

desktop support technician jobs in rome, ny

IT Site Technician

Help Desk Technician

Technology Support Technician I

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician in rome, ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected