Top 17 Helpdesk technician Jobs in Ronkonkoma, Ny

Helpdesk Technician
Enersys —Commack, NY
- $50,000 - $65,000 a year
- Overtime
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
IT Help Desk - Supervisor
LNK International, Inc. —Hauppauge, NY
- $80,000 - $105,000 a year
- Full-time
- Azure
- Research
- Mid-level
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IT Support Technician
H2M architects + engineers —Melville, NY
- $24 - $34 an hour
- Full-time
- Mid-level
- Travel
- Military encouraged
- Health insurance
- Tuition reimbursement
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Service Desk | Field Technician
Nebulas Technology LLC —Babylon, NY
- $65,000 - $85,000 a year
- Full-time
- Background check
- Google Workspace
- Azure
- Health insurance
- 401(k) matching
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14d
Front Desk Customer Service Representative (Auto Repair Shop)
414Rocklee —Port Jefferson Station, NY
- $16 - $17 an hour
- Temporary
- Clean driving record
- No experience needed
- High school diploma or GED
Quick Apply
6d
Delivery & Installation Technician
Reds Appliance —Farmingdale, NY
- $150 - $200 a day
- Full-time
- Spanish
- English
- Driver's License
Quick Apply
1d
IT Support Technician - Long Island
Core BTS —Long Island, NY
- $18 - $22 an hour
- Full-time
- Computer Science
- Mid-level
- Fair chance
- Paid training
- Paid holidays
Jr. IT Configuration Technician
Ergonomic Group Inc. —Jericho, NY
- $40,000 - $50,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Driver's License
- Health savings account
- Health insurance
Quick Apply
4d
Service Technician, HVAC Repair
Sears Home Services —Ronkonkoma, NY
- $22 - $36 an hour
- Full-time
- Sales
- Pass drug screening
- Residential
- Health insurance
- Dental insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Ronkonkoma, NY
- $20 - $27 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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IT Help Desk - Supervisor
LNK International, Inc. —Hauppauge, NY
Strong technical knowledge of computer systems, software, networking, and support tools. Proficiency with help desk ticketing systems and remote support tools.
$80,000 - $105,000 a year
Quick Apply
Help Desk Manager
Upward Health —Hauppauge, NY
This role combines people leadership, operational management, and technical expertise to ensure a seamless technology experience for Upward Health's clinical…
$80,000 a year
Quick Apply

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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helpdesk technician jobs near ronkonkoma, ny

Helpdesk Technician

Enersys -
Commack, NY

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Job Details

$50,000 - $65,000 a year

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Productivity software support
Desktop applications
Productivity software

Full Job Description

EnerSys Advanced Systems (EAS) is a specialized division of EnerSys—a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions for the aerospace, defense, and medical industries. As we continue to grow, we’re looking for individuals who share a passion for these industries and want to be part of an innovative, dynamic team.

Certain positions at EnerSys Advanced Systems require access to information or technology that is subject to the International Traffic in Arms Regulations (ITAR) and other U.S. government security regulations. Candidates for these positions should be a “U.S. Person” under ITAR (U.S. citizen, lawful permanent resident, or a refugee/asylee) and/or otherwise comply with ITAR requirements for access rights to be considered for a position.

What We Offer:

Generous Time Off – 3+ weeks of paid time off, plus 11 paid holidays
Comprehensive Benefits – Medical, dental, and vision coverage for employees and dependents at a discounted rate
Financial & Career Growth – Life insurance, short-term disability, educational reimbursement, flexible spending accounts, and an employee stock purchase plan
401(k) Matching – 100% match at a 6% contribution level
Innovative Culture – We value excellence, teamwork, and long-term relationships with stakeholders, colleagues, and customers. Through innovative technology and ongoing training, we invest in our employees’ skills and career development.

At EAS, we don’t just build batteries – we power systems and devices that protect not only individual citizens but communities across the world.

If you’re excited about working in an innovative, fast-paced, high-tech environment, where your contributions make a real impact, we’d love to hear from you!

Compensation Range: $50,000-$65,000

Learn More About EAS

Job Purpose

The IT Technician at Bren-Tronics, part of EnerSys and manufacture of advanced power solutions, provides front line technical support under the direction of the Systems Administrator and IT Manager. This position is responsible for installing, configuring, troubleshooting, and maintaining end-user hardware, software, printers, mobile devices, and basic network connectivity within a regulated manufacturing environment.
The IT Technician serves as the primary on-site support resource for office and production personnel while assisting with workstation deployments, hardware lifecycle management, inventory control, and endpoint support. This position works closely with the Systems Administrator and Enterprise IT teams to ensure reliable operations while following company cybersecurity policies and supporting systems that process ITAR and Controlled Unclassified Information (CUI).

Essential Duties and Responsibilities

Respond to user requests for technical assistance via phone, email, remote support, and in person.
Diagnose and resolve hardware, software, Microsoft 365, Windows, printer, peripheral, and basic networking issues.
Install, configure, image, deploy, and support desktops, laptops, monitors, docking stations, printers, scanners, and mobile devices.
Configure user accounts, password resets, and basic Active Directory account administration.
Support production floor computers, barcode scanners, label printers, and manufacturing workstations to minimize production downtime.
Perform workstation deployments for new hires, employee transfers, and equipment refresh projects.
Maintain accurate inventory of IT hardware, peripherals, software assets, and equipment assignments.
Document incidents, troubleshooting activities, and resolutions within the company's IT service management system.
Coordinate warranty repairs, vendor support, and hardware replacement activities.
Assist with approved software installations, endpoint security tools, Windows updates, and routine preventative maintenance.
Escalate server, network, cybersecurity, and infrastructure issues to the Systems Administrator or Enterprise IT teams.
Follow all company cybersecurity, ITAR, CUI, and data protection policies while supporting users and systems.
Participate in local IT projects, office moves, technology deployments, and continuous improvement initiatives.

Qualifications

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
One to three years of relevant IT support, desktop support, or help desk experience.
Experience supporting Windows 10/11, Microsoft 365, Active Directory, and standard business applications preferred.
Experience working in ITAR, CUI, NIST 800-171, or other regulated environments preferred.
Familiarity with endpoint deployment, workstation imaging, hardware lifecycle management, and asset inventory preferred.
Effective communication skills, including verbal, written, and active listening.
Must be familiar with Microsoft Office and Microsoft 365 software suite applications, installations, and end-user support.
Knowledge of PC hardware configurations, printers, scanners, mobile devices, network user administration, basic networking concepts, endpoint security, backup technologies, and cloud-based technologies.
Ability to troubleshoot desktop hardware, software, peripheral devices, and basic network connectivity issues while providing excellent customer service.
Ability to prioritize multiple tasks, adapt to changing priorities, and provide
Must be willing and able to work occasional overtime, evenings, weekends, and adjusted schedules as needed to support production operations, planned maintenance, equipment deployments, emergency response, and business continuity.
Ability to lift up to 50 pounds, install computer equipment, and work in office, laboratory, and manufacturing environments as needed.

General Job Requirements

This position will work in an office setting, expect minimal physical demands.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.

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helpdesk technician jobs in ronkonkoma, ny

Helpdesk Technician

IT Help Desk - Supervisor

IT Support Technician

Service Desk | Field Technician

Front Desk Customer Service Representative (Auto Repair Shop)

Delivery & Installation Technician

IT Support Technician - Long Island

Jr. IT Configuration Technician

Service Technician, HVAC Repair

Now Hiring IT and Telecom Field Technicians

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