Top 14354 shift manager Jobs in roselle, il

Account Manager II
Paylocity —Schaumburg, IL
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
1d
Plastic Injection Molding Process Engineer Manager
PM Mold —Schaumburg, IL
- $80,000 - $115,000 a year
- Full-time
- Basic math
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor
Dealers Transmission Exchange —Addison, IL
- $63,636.86 - $76,637.94 a year
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
IT Manager
Rydin Decal —Streamwood, IL
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Inventory management
- Profit sharing
- Paid holidays
Quick Apply
Non-Profit Manager/Meeting Planner
SPLtrak —Glenview, IL
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Assistant Manager - up to $19.00/hr
Picture Show Entertainment L L C —Bloomingdale, IL
- Up to $19 an hour
- 8 hour shift
- Background check
- 18 years or older
- High school
- 401(k)
- 401(k) matching
Quick Apply
Assistant Property Manager
Younan Properties Inc —Schaumburg, IL
- From $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health insurance
- Dental insurance
Quick Apply
Store Manager - Woodfield
Dr. Martens —Schaumburg, IL
- $61,000 - $71,000 a year
- Weekends as needed
- Writing skills
- Merchandising
- Mid-level
- Flexible spending account
- Paid time off
Quick Apply
Assistant Manager
Old Navy —Bloomingdale, IL
- $22.10 - $29.80 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Office
- Store discount
- Employee stock purchase plan
District Manager - Carol Stream, IL
Casey's —Carol Stream, IL
- $88,700 - $110,900 a year
- Mid-level
- Quick service & fast food restaurant
- Travel
- Health insurance
- Dental insurance
Construction Manager/General Contractor
The HOH Group, Inc. —Schaumburg, IL
- $80,000 - $120,000 a year
- Full-time
- Civil engineering
- Engineering
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Clinical Supervisor
Nicasa —Lake County, IL
- $56,000 - $65,000 a year
- Full-time
- Master of Social Work
- Management
- Addiction Medicine
- Health savings account
- Health insurance
Quick Apply
Homecare / CCP Supervisor - IDOA Certified - Naperville, IL 60563
Reliance Home Health Caregivers —Naperville, IL
- $45,000 - $50,000 a year
- Weekends as needed
- Nursing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Supervisor, Tool & Die Design
OTTO Engineering —Carpentersville, IL
- $45 - $52 an hour
- Overtime
- Team management
- Travel
- Manufacturing
- Profit sharing
- Health savings account
Engineering Manager
Village of Roselle —Roselle, IL
- $105,826 - $148,157 a year
- Online Application
- Background check
- Construction site
- 5 years
- Paid parental leave
- Paid holidays
Quick Apply
8d
Commercial Insurance Account Manager
Libsco Financial Group —Northbrook, IL
- $75,000 - $85,000 a year
- 8 hour shift
- Customer service
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Automotive Collision Production Manager
TG Wheeling LLC —Wheeling, IL
- $60,000 - $75,000 a year
- Online Application
- Background check
- Customer service
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Custom Machine builder / Maintenance Technician Supervisor
Automation Systems —Melrose Park, IL
- $28 - $30 an hour
- Full-time
- Mid-level
- 3 years
- In-person
- Paid holidays
- Health insurance
Quick Apply
14d
Assistant Sales Manager
Windy City Harley Davidson —Libertyville, IL
- $55,000 - $75,000 a year
- Full-time
- Dealership
- Inventory management
- Merchandising
- Health savings account
- Health insurance
Quick Apply
Relief RN Manager – PTO/FMLA Coverage
VITAS Healthcare —Lombard, IL
- $0.70 per mile
- Full-time
- RN License
- Mid-level
- Bachelor's degree
- Travel reimbursement
- Disability insurance
Quick Apply

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shift manager jobs near roselle, il

Account Manager II

Paylocity -
Schaumburg, IL

Apply Now

Job Details

Full-time
$25 - $29 an hour
1 day ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management
Technical Proficiency

Full Job Description

The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

shift manager jobs in roselle, il

Account Manager II

Plastic Injection Molding Process Engineer Manager

Production Supervisor

IT Manager

Non-Profit Manager/Meeting Planner

Assistant Manager - up to $19.00/hr

Assistant Property Manager

Store Manager - Woodfield

Assistant Manager

District Manager - Carol Stream, IL

Construction Manager/General Contractor

Clinical Supervisor

Homecare / CCP Supervisor - IDOA Certified - Naperville, IL 60563

Supervisor, Tool & Die Design

Engineering Manager

Commercial Insurance Account Manager

Automotive Collision Production Manager

Custom Machine builder / Maintenance Technician Supervisor

Assistant Sales Manager

Relief RN Manager – PTO/FMLA Coverage

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