Top 229 Supervisor billing customer service Jobs in Round Rock, Tx

Customer Service Supervisor - Environmental Lab
SPL —Round Rock, TX
- Full-time
- Management
- Mid-level
- Supervising experience
- Paid parental leave
- AD&D insurance
Quick Apply
7d
Supervisor for a Telecommunications Company
BCTec Corp —Austin, TX
- $1,000 a week
- Email
- Microsoft Excel
- Management
- Customer service
- Paid training
- Fuel card
Quick Apply
Inventory Control Manager
Saronic Technologies —Austin, TX
- Full-time
- Office
- 8 years
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Principal Product Manager, Billing and Workflows
Steadily Insurance Agency —Austin, TX
- Full-time
- Office
- In-person
- Senior level
- Health savings account
- Relocation assistance
2d
Commercial Lines Senior Client Service Manager
Higginbotham —Austin, TX
- Microsoft Outlook
- Writing skills
- Office
- Wellness program
- Paid holidays
Senior Billing Supervisor
Contact Government Services, LLC —Austin, TX
- $91,800 - $132,600 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Supervisor, CSR Pflugerville
DSV —Pflugerville, TX
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
11d
Supervisor, CSR Hutto
DSV —Hutto, TX
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
11d
Customer Service Manager
DXP Enterprises, Inc. —Round Rock, TX
- Overtime
- Pass drug screening
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Manager, Billing & Revenue Operations
Recorded Future —Austin, TX
- $108,000 - $162,000 a year
- Full-time
- Hybrid work
- Azure
- Research
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Success Manager
Invoca —Austin, TX
- $100,000 - $105,000 a year
- Remote
- Bachelor of Science
- HIPAA
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Supervisor, Borrower Account Services
Trellis Company —Round Rock, TX
- $58,218.00 - $65,981.25 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13h
Enterprise Customer Success Manager
Synthesia —Austin, TX
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Commercial
- Paid parental leave
- Paid holidays
Customer Success Manager
DomainTools —Austin, TX
- $150,000 a year
- Full-time
- Remote
- 3 years
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
18h
Associate Scaled Customer Success Manager
Synthesia —Austin, TX
- $100,000 - $130,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- Communication skills
- Paid parental leave
- Paid holidays
PBM Client Experience Manager
CVS Health —Austin, TX
- $46,988 - $122,400 a year
- Full-time
- 5 years
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
1d
Customer Success Manager
ASSA ABLOY —Austin, TX
- Full-time
- Remote
- Writing skills
- Mid-level
- High school diploma or GED
- 401(k)
4d
Customer Success Manager | US (d/f/m)
Luminovo —Austin, TX
- $83,300 - $170,300 a year
- Full-time
- Hybrid work
- Mid-level
- Contracts
- Negotiation
Customer Service Manager
Ingersoll Rand —Austin, TX
- Call employer
- Laboratory experience
- Office
- 3 years
- Health insurance
- Dental insurance
5d
Client Success Manager
Bankjoy —Austin, TX
- Full-time
- Remote
- Organizational skills
- Senior level
- Leadership
- Paid parental leave
- Health insurance

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Customer Service Supervisor - Environmental Lab

SPL -
Round Rock, TX

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Paid parental leave
AD&D insurance
Paid holidays
Visa sponsorship
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Optimizing workflow processes
Management
Managing teams in a customer support role
Team leadership
Coaching
Laboratory information management systems
Client database systems
Team development
Supervising experience
CRM system proficiency
Productivity software
Process improvement planning
Technical Proficiency

Full Job Description

Description:

At SPL, the work you do matters. Our teams provide trusted energy and environmental testing and measurement solutions that protect communities, support critical infrastructure, and safeguard the environment. With a nationwide footprint and opportunities for growth across multiple locations and disciplines, SPL is a place where you can build a career while making a real-world impact.

We're seeking an experienced Customer Service Supervisor to lead client support operations, develop a high-performing team, and strengthen service delivery for our environmental laboratory located in Round Rock, TX.

This is an excellent opportunity for a customer-focused leader to oversee daily client service operations, resolve complex concerns, improve workflows, and coordinate effectively across clients, field teams, lab operations, and internal departments.

What You'll Do

Lead, coach, and develop client services staff, including work assignments, priorities, performance, and training
Oversee daily client service activities to ensure inquiries, requests, project requirements, and deliverables are handled accurately, professionally, and on schedule
Serve as a primary client contact and provide guidance regarding service options, project planning, compliance requirements, and departmental capabilities
Guide the resolution of client concerns and escalations, ensuring timely follow-through and effective communication
Coordinate field-related activities as needed, including scheduling, permit review, and chain-of-custody documentation
Monitor workflow and review reports, quotes, invoices, and other client-facing documentation for accuracy and compliance
Ensure compliance with SOPs, regulatory requirements, documentation controls, and quality-system expectations
Track performance, identify service or operational gaps, and implement improvements with leadership
Support the implementation and effective use of systems, tools, processes, and initiatives that enhance client service operations.
Review client invoices and support payment processing, aging review, customer follow-up, purchase-order reconciliation, and related administrative activities
Assist with recruiting, onboarding, training, staffing, and succession planning efforts
Perform other duties as assigned

Requirements:

What We're Looking For

Bachelor’s degree in Science, Business, or relevant discipline; equivalent combination of education and experience may be considered in lieu of degree
5+ years of customer service or project coordination experience within technical, laboratory, or service-based environments
2+ years of experience supervising or leading customer service teams, including coaching, development, and workflow coordination
Working knowledge of laboratory operations, environmental testing, chain-of-custody requirements, quality systems, and regulatory processes strongly preferred
Proficiency in Microsoft Office Suite and and client service systems, including LIMS and CRM
Strong problem-solving and process-improvement skills, with the ability to manage competing priorities in a fast-paced environment

What We Offer

Competitive compensation
Medical, dental, and vision coverage
401(k) with company match
Employer-paid life, AD&D, and disability insurance
Paid time off, sick leave, and paid holidays
Paid parental leave
Employee Assistance Program (EAP)
Tuition reimbursement and professional development support

Work Schedule & Travel

Full-time position with flexibility to provide after-hours support as needed for urgent client or internal needs
Occasional local or overnight travel may be required for client visits, meetings, or training activities

Our Commitment to Diversity & Inclusion

At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.

Visa Sponsorship

At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.

Quick Apply

Refine Your Search

supervisor billing customer service jobs in round rock, tx

Customer Service Supervisor - Environmental Lab

Supervisor for a Telecommunications Company

Inventory Control Manager

Principal Product Manager, Billing and Workflows

Commercial Lines Senior Client Service Manager

Senior Billing Supervisor

Supervisor, CSR Pflugerville

Supervisor, CSR Hutto

Customer Service Manager

Manager, Billing & Revenue Operations

Customer Success Manager

Supervisor, Borrower Account Services

Enterprise Customer Success Manager

Customer Success Manager

Associate Scaled Customer Success Manager

PBM Client Experience Manager

Customer Success Manager

Customer Success Manager | US (d/f/m)

Customer Service Manager

Client Success Manager

I want to receive the latest job alert for supervisor billing customer service in round rock, tx

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