Top 241 Service writer Jobs in Rowlett Tx

Service Advisor/Writer
Clay Cooley CDJR Dallas —Dallas, TX
- $48,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health savings account
- Health insurance
Quick Apply
10d
Automotive Service Manager
Huffines —Plano, TX
- Dealership
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Genesis Automotive Service Manager
Huffines —Plano, TX
- Clean driving record
- Dealership
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Automotive Service Advisor
Brakes Plus —Rowlett, TX
- $40,000 - $60,000 a year
- Full-time
- Mid-level
- Driver's License
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Automotive Service Advisor
Huffines —Plano, TX
- $90,000 - $120,000 a year
- Clean driving record
- Dealership
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Service Writer Personnel
Toyota of Rockwall —Rockwall, TX
- Dealership
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Service Advisor
Hiley Chevrolet —Rockwall, TX
- $72,000 - $150,000 a year
- Full-time
- Clean driving record
- Sales
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Service Advisors
Clay Cooley Auto Group —Dallas, TX
- $6,250 - $10,800 a month
- Full-time
- 18 years or older
- Dealership
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
CSR
Gerber Collision & Glass —Garland, TX
- $17 - $20 an hour
- Full-time
- Sales
- Computer literacy
- Administrative experience
Quick Apply
6d
Service Writer - Rockwall County VW
Southwest Automotive Group —Rockwall, TX
- Dealership
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Advisors
Lone Star Cadillac —Mesquite, TX
- $6,250 - $11,250 a month
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Front Desk Associate
205 DIESEL REPAIR —Rockwall, TX
- $16 - $20 an hour
- Part-time
- Computer literacy
- Typing
- In-person
- Employee discount
Quick Apply
1d
Service Advisor
Tesla —Plano, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Driver's License
- Commuter assistance
- Health savings account
4d
Auto Care Center Service Writer
Walmart —Rockwall, TX
- $14.50 - $27.50 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Service Advisor - Dallas Galleria
Aritzia —Dallas, TX
- Part-time
- Mid-level
Service Advisor - Toyota of Plano
Toyota of Plano —Plano, TX
- From $75,000 a year
- Dealership
- Entry level
- Under 1 year
- Paid training
- Disability insurance
Quick Apply
Service Advisor
East Dallas Volkswagen —Garland, TX
- $4,500 - $9,000 a month
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid training
- Paid holidays
Quick Apply
Service Advisor
RAGING BULL DALLAS LLC —Richardson, TX
- $80,000 - $120,000 a year
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Automotive Service Advisor
Clay Cooley Genesis of Mesquite —Mesquite, TX
- $10,000 - $15,000 a month
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Service Representative (Celebration Advisor)
WB Liquors & Wine —Plano, TX
- Overtime
- Ability to lift 50 pounds
- 21 years or older
- In-person
- Paid holidays
- 401(k)
Quick Apply

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service writer jobs near rowlett tx

Service Advisor/Writer

Clay Cooley CDJR Dallas
Dallas, TX

Quick Apply

Job Details

Full-time
$48,000 - $110,000 a year
10 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Service writing
Customer communication
Driver's License
Attention to detail
Conflict management
Dealership experience

Full Job Description

Automotive Service Advisor Job Summary

We are seeking an experienced, customer-focused Automotive Service Advisor to join our dealership service department. The Service Advisor serves as the primary point of contact between our customers and technicians, ensuring each customer receives clear communication, accurate recommendations, and timely updates throughout the repair process.

The ideal candidate is organized, dependable, sales-oriented, and comfortable managing multiple repair orders in a fast-paced environment. Success in this position requires the ability to build customer trust, identify needed maintenance and repairs, sell recommended services, and consistently deliver an excellent customer experience.

Responsibilities

Greet customers promptly and professionally while listening carefully to their vehicle concerns.
Accurately document customer concerns and create detailed repair orders.
Review vehicle history and recommend maintenance based on mileage, manufacturer guidelines, and current vehicle condition.
Communicate customer concerns clearly to technicians and review technician findings and multipoint inspection results.
Present recommended repairs and maintenance to customers in a clear, professional, and easy-to-understand manner.
Obtain customer authorization before completing additional work.
Maintain consistent communication with customers regarding repair status, pricing, parts availability, and estimated completion times.
Follow up on declined services and help customers plan for future maintenance needs.
Monitor assigned repair orders to ensure work progresses efficiently and promised completion times are met.
Work closely with technicians, parts personnel, dispatch, and management to resolve delays or customer concerns.
Verify that repair orders are complete and accurate before customer delivery.
Review completed work and final charges with customers at vehicle pickup.
Maintain accurate documentation of customer communication, approvals, recommendations, and declined services.
Build long-term customer relationships that increase retention and repeat business.
Meet departmental goals for sales, customer satisfaction, repair-order performance, and service retention.
Follow all dealership policies, manufacturer requirements, and safety procedures.

Qualifications

Previous automotive Service Advisor experience is strongly preferred.
Dealership service department experience is preferred.
Stellantis, Chrysler, Dodge, Jeep, or Ram experience is a plus.
Working knowledge of automotive maintenance, repair procedures, and common vehicle systems.
Ability to explain technical information clearly without overwhelming the customer.
Proven ability to sell recommended services while maintaining honesty and customer trust.
Strong customer service, communication, and conflict-resolution skills.
Ability to manage multiple customers and repair orders simultaneously.
Strong attention to detail and accurate documentation skills.
Comfortable using dealership management systems, computers, email, and text-message communication.
Ability to remain professional and composed in a fast-paced environment.
Valid driver’s license with an acceptable driving record.
Reliable attendance and punctuality are required.

What We Are Looking For

We are looking for someone who takes ownership of the customer experience, follows through on commitments, and understands that strong communication is just as important as selling service. The right candidate will be motivated by performance, comfortable working in a team environment, and committed to helping customers properly maintain their vehicles.

Join our team and build a rewarding career with a dealership that values accountability, customer retention, and strong performance.

Pay: $48,000.00 - $110,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service writer jobs in rowlett tx

Service Advisor/Writer

Automotive Service Manager

Genesis Automotive Service Manager

Automotive Service Advisor

Automotive Service Advisor

Service Writer Personnel

Service Advisor

Service Advisors

CSR

Service Writer - Rockwall County VW

Service Advisors

Front Desk Associate

Service Advisor

Auto Care Center Service Writer

Service Advisor - Dallas Galleria

Service Advisor - Toyota of Plano

Service Advisor

Service Advisor

Automotive Service Advisor

Customer Service Representative (Celebration Advisor)

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