Top 37 Service desk support Jobs in Sacramento, Ca

Service Desk Support, Intermediate
Blue Shield of California —El Dorado Hills, CA
- $23.91 - $33.47 an hour
- Full-time
- Hybrid work
- Background check
- Azure
- Pass drug screening
- Work from home
12h
Remote Help Desk Technician
CASA Sacramento —Sacramento, CA
- $39,600 - $48,500 a year
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply
Systems Support Analyst
AutoZone —Elk Grove, CA
- $39.42 - $65.82 an hour
- Full-time
- Azure
- Mid-level
- Office
- Store discount
- Employee stock purchase plan
Student Assistant - Information Technology (IT) Service Desk- Hybrid
University Enterprises, Inc. —Sacramento, CA
- $22 - $30 an hour
- Part-time
- Remote
- Background check
- Computer Science
- Criminal background check
- Health insurance
- Work from home
IT Support Specialist
Voyager Technologies, Inc. —Folsom, CA
- $75,000 - $130,000 a year
- Mid-level
- Windows
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
INFORMATION TECHNOLOGY ASSOCIATE
Department of Pesticide Regulation —Sacramento County, CA
- $4,935 - $8,740 a month
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
IT Help Desk Coordinator (Remote in CA Only)
Golden 1 Credit Union —Sacramento, CA
- $26.27 - $27.50 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Continuous improvement
Quick Apply
8d
Implementation Support Analyst - CARES
Cinnovx —Folsom, CA
- $45 - $55 an hour
- Full-time
- Spanish
- Mid-level
- Office
Software Technician
Big Hairy Dog Information Systems —Sacramento, CA
- Inventory management
- Mid-level
- Windows
Sr. Help Desk Technician
BRS —Sacramento, CA
- $122,000 - $132,000 a year
- Full-time
- Windows
- Mentoring
- Senior level
- Profit sharing
- Paid holidays
14d
IT Support Assistant
Advanced Integrated Pest Management —Roseville, CA
- $22 - $24 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Travel
- Paid holidays
- Health insurance
Quick Apply
8d
Tech Support Analyst II
Capital Insurance Group —Roseville, CA
- $44,717 - $74,529 a year
- Full-time
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- 1 year
- Profit sharing
- Health savings account
IT Support Technician
AEROMETALS INC —El Dorado Hills, CA
- $30 - $37 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Deskside Support Engineer
SAIC —Sacramento, CA
- $40,001 - $80,000 a year
- Full-time
- Google Workspace
- 7 years
- Office
IT Specialist
Royal Electric —Sacramento, CA
- $30 - $34 an hour
- Full-time
- Spanish
- English
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
3d
IT Support Specialist
Keeper Security —El Dorado Hills, CA
- Hybrid work
- Google Workspace
- Azure
- Mid-level
- Paid jury duty
- Disability insurance
1d
Tier 1 - Technical Support
CoCard Business —Roseville, CA
- $21.00 - $26.50 an hour
- Weekends as needed
- Background check
- Spanish
- Pass drug screening
- Opportunities for advancement
Quick Apply
Desktop Support Technician Senior
PRIDE Industries —Roseville, CA
- $25 - $30 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Basic math
Help Desk Technician 1
Clark Pacific —Woodland, CA
- $24 - $28 an hour
- 8 hour shift
- Computer science
- Computer Science
- Construction site
- Dental insurance
- Flexible spending account
Quick Apply
Software Implementation Consultant
ABI, Inc. —Sacramento, CA
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply

I want to receive the latest job alert for service desk support in sacramento, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk support jobs near sacramento, ca

IT Support Specialist jobs in Folsom, CA

IT Technician jobs in Sacramento, CA

IT Support Specialist jobs in Roseville, CA

Implementation Consultant jobs in Sacramento, CA

IT Support jobs in Sacramento, CA

Desktop Support Technician jobs in Sacramento, CA

IT Support jobs in Roseville, CA

It Support Specialist jobs in Greensboro, NC

Medical Device Clinical Specialist jobs in Boston, MA

Early Intervention Specialist jobs in Maryland

It Support Specialist jobs in Wichita, KS

It Support Specialist jobs in Alexandria, VA

Inventory Specialist jobs in Remote

It Support Specialist jobs in Nashville, TN

Desktop Support Technician jobs in Seattle, WA

Information Technology Specialist jobs in Alpena, MI

Information Technology Specialist jobs in Sandusky, OH

Information Technology Specialist jobs in Buffalo, NY

Entry Level Information Technology jobs in Milwaukee, WI

Information Technology Specialist jobs in Fort Dix, NJ

Service Desk Support, Intermediate

Blue Shield of California -
El Dorado Hills, CA

Apply Now

Job Details

Full-time
$23.91 - $33.47 an hour
12 hours ago

Benefits

Work from home

Qualifications

Productivity software

Full Job Description

Your Role

The IT Service Desk delivers customer-focused support by using IT service management tools and self-service and automated solutions. Reporting to the IT Supervisor, the Service Desk Support Analyst provides remote technical support for computer, network, software, and peripheral issues in an advanced network environment.

The analyst supports users by telephone and chat, performs diagnostics and troubleshooting, provides software guidance, maintains ticket updates and operational metrics, and contributes to support procedures and knowledge content. The role works with general direction, exercises independent judgment on moderately complex assignments, and delivers timely, accurate, and accountable results by following approved designs, standards, and knowledge base procedures.

Your Work

In this role, you will:

Follow established security, governance, and risk management requirements while delivering technical support.
Provide telephone and chat support, diagnostics, and troubleshooting for computers, network services, and related peripherals used by local and remote users.
Provide end-user support and general training for commercial and internally developed software.
Maintain accurate case status updates and provide operational metric reports to management.
Develop, document, implement, and audit standard operating procedures and customer service guidelines for remote IT support.
Meet established productivity, quality, and service-level targets.
Support customer satisfaction goals through accurate, timely, and professional service.
Create and maintain clear, accurate knowledge articles.
Serve as a subject matter expert for assigned critical business functions and services.
Perform other duties as assigned.

Your Knowledge and Experience

Associate degree or an equivalent combination of education and experience preferred.
3 years of work experience is required. 2 years of service desk experience in a high-volume, IVR-based contact center preferred.
Working knowledge of Active Directory, the Microsoft Exchange Admin Center, Microsoft Azure, and ServiceNow preferred.
Basic knowledge of and troubleshooting experience with Microsoft 365 applications required.

Hybrid

This role requires employees to be in - office based on our hybrid workplace model, balancing purposeful in - person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

#LI-CP4

ABOUT THE TEAM
About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus’ vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus’ objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California’s vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model:

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

For most teams, this means coming into the office two days per week.
Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Apply Now

Refine Your Search

service desk support jobs in sacramento, ca

Service Desk Support, Intermediate

Remote Help Desk Technician

Systems Support Analyst

Student Assistant - Information Technology (IT) Service Desk- Hybrid

IT Support Specialist

INFORMATION TECHNOLOGY ASSOCIATE

IT Help Desk Coordinator (Remote in CA Only)

Implementation Support Analyst - CARES

Software Technician

Sr. Help Desk Technician

IT Support Assistant

Tech Support Analyst II

IT Support Technician

Deskside Support Engineer

IT Specialist

IT Support Specialist

Tier 1 - Technical Support

Desktop Support Technician Senior

Help Desk Technician 1

Software Implementation Consultant

I want to receive the latest job alert for service desk support in sacramento, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected