Top 7 It help desk support Jobs in Saginaw, Mi

IT Technician/Help Desk
Isabella County - Great Lakes Bay Michigan Works —Midland, MI
- $46,973 - $61,856 a year
- Part-time
- Computer Science
- Research
- Mid-level
- Health insurance
- Dental insurance
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12h
IT
Garber Automotive Group —Saginaw, MI
- Urgently hiring
- Microsoft Outlook
- Office
- Communication skills
- Health insurance
- Dental insurance
Systems Engineer
Midland Public Schools —Midland, MI
- $49,506 - $58,243 a year
- Online Application
- Background check
- Google Workspace
- Computer Science
13d
Senior IT Support Analyst
Michigan Sugar Company —Bay City, MI
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)
MEC Energy Services, LLC —United States
- Full-time
- Background check
- Microsoft Access
- Mid-level
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Technical Support Specialist
Michigan Association of School Boards —Saginaw, MI
Associate’s Degree in computer science, computer information systems, or related field preferred. Will be required to maintain a daily log of activities in a…
IT Technician/Help Desk
Isabella County - Great Lakes Bay Michigan Works —Midland, MI
Require a valid driver's license. Comp TIA A+ certification, Comp TIA Network+ certification, or Security+ certification. IOS and Android operating systems.
$46,973 - $61,856 a year
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12h

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IT Technician/Help Desk

Isabella County - Great Lakes Bay Michigan Works
Midland, MI

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Job Details

Part-time
$46,973 - $61,856 a year
12 hours ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

High school diploma or GED
Driver's License
CompTIA Network+
Associate's degree
CompTIA Security+
Delegation
CompTIA A+

Full Job Description

GENERAL SUMMARY

Under the direction of the IT Director, the Information Technology Technician is responsible for providing technical and network support to GLBMW users and performing a range of duties in support of the IT Director and GLBMW technology needs. This includes the installation and configuration of software and hardware, basic network support, repair and maintenance of a variety of equipment, and supporting the technology needs of the organization.
ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform jobrelated tasks other than those specifically presented in this description.

Provides comprehensive technical support to GLBMW staff, including troubleshooting desktops, printers, scanners, mobile devices, and a wide range of GLBMW applications, programs, and operating systems.
Responds to user support tickets, assigning and following up as necessary to ensure timely resolution.
Assists users with account access, including password resets and general account support.
Installs, configures, and deploys workstations, computers, and mobile devices.
Replaces basic hardware components and performs general equipment maintenance.
Supports and maintains computers, printers, scanners, copiers, desk and cell phones, tablets, and other GLBMW issued devices.
Configures and deploys new computers and cell phones, including upgrades and transitions to new equipment.
Performs routine hardware and software updates to ensure systems remain current and compliant.
Maintains accurate equipment inventory records for reporting and auditing purposes.
Maintains accurate documentation of repairs, resolutions, and technical procedures.
Provides audio/visual technology support as needed.
Assists with deployments and other tasks as delegated by the IT Director.
Performs other duties as assigned.

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

Associate’s degree in Computer Information Systems or related field.
Two (2) years of experience in a technical support or help desk role.
An equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities may be considered.

Licenses or Certifications

Require a valid driver's license

PREFERRED QUALIFICATIONS

Associate/Bachelor’s degree in computer science or a related field
Comp TIA A+ certification, Comp TIA Network+ certification, or Security+ certification

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

Audio and Video technologies
IP Schemes and networking
Active Directory knowledge
Computer and peripheral troubleshooting and repair.
Various advanced computer functions.
Modern office equipment, procedures, and software packages.
Various GLBMW applications and programs.
Hardware used by GLBMW
EDR applications for malware removal used by GLBMW.
Patch management systems
Basic PowerShell functions
iOS and Android operating systems.

Skill in:

Troubleshooting.
Organization and time management.
Following written and verbal instruction.
Providing user support.
Writing documentation.
Assembling, disassembling, and replacing hardware.
Establishing and maintaining effective working relationships.
Written and verbal communication.
Research and analysis.

Pay: $46,973.00 - $61,856.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

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it help desk support jobs in saginaw, mi

IT Technician/Help Desk

IT

Systems Engineer

Senior IT Support Analyst

Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)

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