Top 720 Performance manager Jobs in Salem, Va

Customer Service Manager
SSI Diagnostica Group —Blacksburg, VA
- $80,000 a year
- Monday to Friday
- Remote
- Microsoft Outlook
- 5 years
- Bachelor's degree
- Paid time off
Assistant Manager of Dietary
Friendship Retirement Community —Salem, VA
- $18 - $23 an hour
- Full-time
- Microsoft Word
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Senior Account Manager
Confidential —Roanoke, VA
- $18 - $24 an hour
- Full-time
- Mid-level
- Driver's License
- In-person
- Paid holidays
- Health insurance
Quick Apply
4d
Procurement Contracts Supervisor
VCCS Shared Services Center —Daleville, VA
- $80,000 - $87,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Writing skills
- Health savings account
- Disability insurance
1d
Registered Nurse Clinical Manager - Home Health
Medical Services of America —Roanoke, VA
- $76,000 - $82,000 a year
- Full-time
- Background check
- Nursing
- RN License
- Disability insurance
- Health insurance
Quick Apply
Turf Care Division Manager
Back to Nature Landscaping —Blacksburg, VA
- $65,000 - $70,000 a year
- Email
- Microsoft Word
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
10d
Production Operations Manager - Construction Services
Cook Siding and Window Company —Salem, VA
- $95,000 - $125,000 a year
- Full-time
- Construction site
- Residential
- Recruiting
- Relocation assistance
- Paid time off
Quick Apply
8d
Materials Manager
Virginia Transformers Corp —Roanoke, VA
- $90,000 - $120,000 a year
- Full-time
- 5 years
- ERP systems
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d
Special Education Case Manager
Encircle —Roanoke, VA
- From $62,000 a year
- Full-time
- Clean driving record
- Experience working with individuals with disabilities
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
RN Manager Med Surg
LewisGale Medical Center —Salem, VA
- $79,768.00 - $119,662.40 a year
- Full-time
- Mid-level
- 3 years
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Heavy Civil Project Manager
Thalle Construction Company —Virginia
- Civil engineering
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
Western VA Regional Manager (Startup Region)
Office Pride of Virginia Beach —Roanoke, VA
- $70,000 - $80,000 a year
- Full-time
- Senior level
- Leadership
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Experienced Kitchen Manager / Chef
Kickback Jack's Restaurants —Roanoke, VA
- $65,000 - $75,000 a year
- Full-time
- Restaurant management
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Flight Program and Critical Care Operations Manager
Carilion Clinic —Roanoke, VA
- $76,689.60 - $115,044.80 a year
- Online Application
- Nursing
- RN License
- Hospital
- Health insurance
- Dental insurance
Production Manager - 1st Shift
KIK Consumer Products —Salem, VA
- $120,000 - $130,000 a year
- Full-time
- 5 years
- Sanitation
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Commissioning Manager
Thermo Systems LLC —Virginia
- $105,000 - $160,000 a year
- Full-time
- Hybrid work
- Engineering
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Automation Controls Product Manager / Variable Freqency Drive
WorkRocket —Roanoke, VA
- $100,000 - $130,000 a year
- Full-time
- Mid-level
- Electrical experience
- Training & development
- Disability insurance
- Health insurance
Quick Apply
Corporate Quality Manager
Virginia Transformer Corp. —Roanoke, VA
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
- Health savings account
- Health insurance
Quick Apply
Finance Manager / Director - Berglund Automotive Group
Hiring Winners —Roanoke, VA
- $120,000 - $220,000 a year
- Dealership
- Mid-level
- 3 years
Quick Apply
Production Manager - Blown Film Extrusion
ProAmpac —Rocky Mount, VA
- $90,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
- Wellness program
- Paid holidays
Quick Apply

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Customer Service Manager

SSI Diagnostica Group
Blacksburg, VA

Apply Now

Job Details

$80,000 a year

Benefits

Paid time off

Qualifications

Staff supervision
Team supervision
Bachelor's degree

Full Job Description

SSI Diagnostica Group is a global leader in infectious disease diagnostics, helping healthcare professionals prevent, monitor, and diagnose diseases through innovative diagnostic products and solutions. Our organization brings together five respected portfolios—SSI Diagnostica, TECHLAB, Beijing Genesee Biotech (BGB), CTK Biotech, and Gulf Coast Scientific—combining more than 200 years of scientific expertise to improve patient outcomes worldwide.

With a specialized focus on Gastrointestinal, Respiratory, and Bloodborne infectious diseases, we are committed to delivering high-quality diagnostic solutions that make a meaningful difference in healthcare. At TECHLAB, founded by pioneering scientists from the Virginia Tech Anaerobe Laboratory, innovation and scientific excellence have been at the heart of our success since 1989.

Job Summary

We are seeking an experienced and collaborative Customer Service Manager & ERP Global Process Owner to lead customer service operations while serving as the global process owner within Microsoft Dynamics 365 (D365).

In this role, you will oversee a Virginia-based customer service team while driving global process standardization, ERP optimization, system enhancements, and continuous improvement initiatives across the organization. You will play a critical role in delivering exceptional customer experiences while supporting strategic business objectives and cross-functional collaboration worldwide.

This is an exciting opportunity for a solution driven leader who enjoys balancing people leadership, operational excellence, and process improvement.

Key Responsibilities

Lead and develop a high-performing customer service team, fostering a culture of accountability, collaboration, and continuous improvement.

Serve as the Global Process Owner for Customer Service within Microsoft Dynamics 365 (D365), ensuring standardized processes and best practices across the organization.

Drive ERP optimization initiatives, including system enhancements, process improvements, and the integration of new business entities into the D365 environment.

Partner with cross-functional stakeholders to improve operational efficiency, support strategic initiatives, and enhance customer experience.

Develop and deliver training programs to support global adoption of customer service processes and D365 functionality.

Monitor customer service performance metrics, analyze trends, and provide operational insights and recommendations to leadership.

Resolve complex customer issues and escalations while maintaining a strong commitment to customer satisfaction.

Ensure effective team coverage, workforce planning, and cross-training to support business continuity and service excellence.

Lead participation in intercompany integration projects and continuous improvement initiatives across the SSI Diagnostica Group.

Provide hands-on operational support when needed, including performing customer service functions during periods of increased demand or staffing shortages.

Manage supervisory responsibilities, including performance evaluations, coaching, employee development, timecard review, and PTO approvals.

Support customer service operations across multiple global business units, helping drive consistency, efficiency, and exceptional service delivery worldwide.

Tools and Equipment Used

Microsoft Office Suite, specifically Excel, Outlook, and Teams

Microsoft D365

Salesforce.com

Power BI

Work Environment

This is a remote position. The typical schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; however, flexibility is required to support global business operations, customers, and project initiatives. Occasional travel may be required for training, business integration activities, and operational support.

Required Qualifications

Bachelor’s degree in Business or a related field.

Minimum of 5 years of management experience in a corporate environment.

Demonstrated leadership experience managing teams and driving performance.

Ability to manage multiple priorities in a fast-paced, global environment.

Strong communication and interpersonal skills with a professional, collaborative approach.
Must reside in the United States.

Preferred Qualifications

Experience working with ERP systems, preferably Microsoft Dynamics 365.

Familiarity with Salesforce.com and Power BI.

Experience in customer service, logistics, order management, or related operational functions.

We are an equal opportunity employer and value diversity. We do not discriminate based on sex, race, color, religion, national origin, gender identity or expression, sexual orientation, age, disability, pregnancy, status as a veteran or any other class protected by law.

TechLab, Inc. participates in the federal E‑Verify program to confirm the employment eligibility of all newly hired employees. Learn more about your rights and responsibilities under E‑Verify at www.e‑verify.gov.

Apply Now

Refine Your Search

performance manager jobs in salem, va

Customer Service Manager

Assistant Manager of Dietary

Senior Account Manager

Procurement Contracts Supervisor

Registered Nurse Clinical Manager - Home Health

Turf Care Division Manager

Production Operations Manager - Construction Services

Materials Manager

Special Education Case Manager

RN Manager Med Surg

Heavy Civil Project Manager

Western VA Regional Manager (Startup Region)

Experienced Kitchen Manager / Chef

Flight Program and Critical Care Operations Manager

Production Manager - 1st Shift

Commissioning Manager

Automation Controls Product Manager / Variable Freqency Drive

Corporate Quality Manager

Finance Manager / Director - Berglund Automotive Group

Production Manager - Blown Film Extrusion

I want to receive the latest job alert for performance manager in salem, va

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