Success Coach
Salary: $50,068.00 - $77,690.00 Annually
Location: Main Campus, Moraga, CA
Job Type: Full-Time
Job Number: 202600050
Division: Academic Affairs Division
Department: Academic Affairs & Provost Department
Closing: Continuous
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About Saint Mary's College
Founded in 1863, Saint Mary's College of California is a residential institution in the Moraga Valley, 20 miles east of San Francisco, rooted in the Catholic, Lasallian, and Liberal Arts traditions. Enrolling more than 3,000 undergraduate and graduate students, the College integrates liberal and professional education within a mission shaped by the De La Salle Christian Brothers. Known for academic excellence, innovation, and responsiveness, Saint Mary's fosters shared inquiry, meaningful student engagement, and a strong commitment to diversity, leadership, and service.
Why Join Saint Mary's College?
At Saint Mary's, your work has visible impact. As a close-knit residential college, employees work collaboratively across departments-your ideas, leadership, and contributions directly shape the student experience and the future direction of the institution. Colleagues partner across divisions, decisions are grounded in mission, and innovation is encouraged. If you are seeking a workplace where purpose, community, and professional growth intersect-and where your work truly matters-Saint Mary's offers that opportunity.
Job Title
Success Coach
Job Summary
The TRIO/High Potential Success Coach provides proactive and comprehensive support for first generation and/or low-income students participating in the High Potential program, a grant-funded TRIO Student Support Services program sponsored by the United States Department of Education. Reporting to the HP Director, the TRIO/HP Coach will provide individualized and holistic monitoring, tracking and support services to low-income and/or first generation students from diverse backgrounds over the entire course of students' undergraduate life-cycle. The TRIO/HP coach is an essential member of the High Potential program team at Saint Mary's College, in which staff work independently and collaboratively to increase educational equity and inclusive excellence through data-driven programming, supportive institutional structures, and student success initiatives and services for TRIO/HP students.
Essential Responsibilities
Coaching
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Initiate proactive, regular, and consistent contact with TRIO students (in person, postal mail, phone, email, text, social media), build rapport with students, serve as the assigned students' designated student success coach over the course of their academic life-cycle.
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Build trusting relationships with a diverse student population by delivering personalized, constructive, engaging, motivating, and informative coaching sessions.
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Advocate on behalf of first-generation and/or low-income students, providing targeted and tailored support and services to High Potential students based on identified risk factors including academic, financial, and psychosocial factors with specific attention to underprepared, underserved and/or traditionally underrepresented students in higher education.
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Work with individual TRIO/HP students to develop realistic goals that will contribute to academic and personal success for undergraduate and graduate students; develop relationships that foster developmental conversations; and motivate students to achieve educational and psychosocial goals.
Tracking and Assessment
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Monitor and track TRIO student performance and progress through college systems (Conexed, GaelXpress/Retention Alert).
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Maintain consistent and confidential records of individual student data, interactions, interventions and referrals.
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Track student participation in required TRIO program activities using additional tracking methods.
Referrals and Interventions
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Refer and connect TRIO/HP students with relevant college resources; coordinate with college and other stakeholders regarding additional outreach, support and follow up.
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Exercise cultural competence and utilize group and individual interventions such as but not limited to, educational and career planning, crisis management, referral services to college resources, decision-making, transition management, personal growth and development, social adjustments, and goal setting.
TRIO/HP Student Engagement and Program Service
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Work collaboratively with other staff to support students in the HP program and office, including the graduate Program Assistant, Peer Mentors, and Student Advisory Board.
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Provide initiative and leadership with HP staff, support faculty, and peer mentors in the planning and implementing of the HP SAILS program for incoming students, as well as programming initiatives throughout the year.
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Establish a reliable presence in the HP office for students to seek out as a resource, and provide organizational support for connecting students with resources provided in the space.
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Initiate, design, develop, and execute student, faculty, staff, and parent/family/alumni initiatives to enhance educational equity and inclusive excellence related to student success, retention, persistence, academic achievement, and graduation rates. Proactively engage TRIO/HP students, families, and campus community.
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Develop and conduct success workshops pertaining to academic, personal and professional development, including topics, strategies, training, or skill building which model best practices in student success, and are specific to the caseload of TRIO/HP students, liaison school, department(s), and/or major(s).
Advocacy and Outreach
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Outreach to students by creating and implementing student-centered programs, events and activities as well as attending and participating in college-wide events and programming.
- Collaborate and communicate clearly with campus colleagues to support student success and advocacy.
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Foster a culture of commencement by supporting TRIO/HP students through their broader SMC college experience, such as new and transfer student programs, First Year Experience, First Year Advising Cohorts (FYAC), student involvement fairs, cultural graduations, residential experience, student leadership programs and clubs, and other college programs and events.
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Support students through academic processes of Academic Recovery Review Board (ARRB) and probation, Academic Honor Council, Satisfactory Academic Progress (SAP) review for Financial Aid.
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Support students through knowledgeable communication and advocacy among campus partners, especially in Academic Success, Advising, Student Life, Financial Aid, Registrar, and the Business Office.
Administration, Research and Assessment
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Maintain accurate, organized, and detailed case management processes and procedures including note taking and student records; develop and maintain reports as assigned; and maintain appropriate filing and documentation per FERPA and TRIO guidelines.
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Implement and manage accountability standards for student services to ensure student success.
- Conduct assessments and evaluations of coaching, engagement, advocacy and outreach.
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Maintain budget expectations and guidelines related to assigned projects and programs with the Director.
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Develop and suggest policies, procedures and processes related to TRIO/HP student success with the Director.
Professional Development
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Stay current on best practices for student success and working with diverse college students.
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Invest in expanding your own areas of professional exploration and deepening of professional expertise.
Other Duties as Assigned
Experience and Qualifications
Education: Baccalaureate degree required, Master's degree preferred.
Experience: Minimum of three (3) years of progressively responsible experience in higher education, student affairs, educational support services, nonprofit, or a related field, including at least one (1) year working directly with underserved populations, including low-income and/or first-generation college students. Experience providing case management, coaching, advising, or student success programming is strongly preferred.
Skills/Abilities:
- Strong written, verbal, and non-verbal communication skills.
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Ability to work independently and collaboratively.
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Demonstrated experience working with diverse populations across race, class, gender, sexuality, age, and/or ability.
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Demonstrated experience working with underrepresented students in secondary or postsecondary setting.
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Strong belief in the ability for first generation and low income students to succeed in college.
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Demonstrated ability to build relationships and work effectively with college students.
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Commitment to a strengths-based style of interaction designed to move students from dependence, to independence, to interdependence.
Licenses & Certifications:
N/A
Application Review & Recruitment Timeline
This position is part of a continuous recruitment and will remain open until filled. The first review of applications will begin on
July 27, 2026. To be considered in the initial review, please submit your application before this date.
Interviews are tentatively scheduled to take place during the week of
August 3, 2026.
Additional application materials may be reviewed on an ongoing basis until the position is filled.
Please apply online at https://www.schooljobs.com/careers/stmarys
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