Top 3477 Operational manager Jobs in San Jose, Ca

Security Cluster Account Manager
Creative Security Company —Mountain View, CA
- $150,000 - $170,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
6d
Executive Director // Home Care Agency
Confidential —Campbell, CA
- $140,000 - $175,000 a year
- Weekends as needed
- Background check
- Google Workspace
- Management
- Health insurance
- Dental insurance
Quick Apply
Recyling /Collections Operations Manager
California Waste Solutions —San Jose, CA
- $90,000 - $95,000 a year
- Full-time
- Management
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Field Operator - Fitness Application Testing
JSAN Consulting Limited —San Jose, CA
- $26 - $28 an hour
- 8 hour shift
- Background check
- Hospitality
- Google Workspace
- Health insurance
Quick Apply
8d
Senior HR Manager
Mitac Computing Technology USA Corporation —Newark, CA
- $155,000 - $190,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
14d
Assistant Director of Electric Utility
City of Santa Clara, CA —Santa Clara, CA
- $272,169.36 - $352,222.44 a year
- 8 hour shift
- Customer service
- Continuous improvement
- Senior level
- Mileage reimbursement
- Commuter assistance
Senior Manager, Operations
Coherent Corp. —Sunnyvale, CA
- $127,825 - $223,813 a year
- Overtime
- Microsoft Word
- 7 years
- Engineering
- Paid time off
Operations Manager
AppleOne —Fremont, CA
- $58 - $74 an hour
- PMP
- 5 years
- ERP systems
- Dental insurance
- 401(k)
Quick Apply
Assistant Tour Manager
Winchester Mystery House —San Jose, CA
- $70,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Technical Operations Director
US AMR-Jones Lang LaSalle Americas, Inc. —Mountain View, CA
- $143,600 - $191,000 a year
- Online Application
- Background check
- Mentoring
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
Site Program Manager - Level 1
Think Together —Alum Rock, CA
- $76,700 a year
- Weekends as needed
- Background check
- School experience
- Spanish
Quick Apply
Manager, Facilities Services
NVIDIA —Santa Clara, CA
- $148,000 - $235,750 a year
- Weekends as needed
- Customer service
- 5 years
- Office
Facilities Director -San Jose, CA
CBRE —San Jose, CA
- $180,000 - $200,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Project management
Director of Operations
Millennium Hotels and Resorts —Sunnyvale, CA
- $155,000 - $165,000 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Assistant Director, Employment and Benefit Services
The County of Santa Clara —Santa Clara County, CA
- $182,574.08 - $234,222.12 a year
- Online Application
- Senior level
- Leadership
- Communication skills
- Paid holidays
- Disability insurance
Front Office Manager - FT
SAN JOSE SHERATON —San Jose, CA
- $88,000 - $100,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
9d
Business Management Operations Manager
Applied Materials —Santa Clara, CA
- $154,000 - $212,000 a year
- Full-time
- Continuous improvement
- Travel
- Senior level
MGR II CONTINUOUS IMPROVEMENT
TE Connectivity —Redwood City, CA
- $165,000 - $214,000 a year
- Engineering
- Master's degree
- Analysis skills
- Employee stock purchase plan
- Disability insurance
2d
Assistant General Manager
Community Association Management (CAM) —Pleasanton, CA
- $110,000 - $130,000 a year
- Full-time
- Mid-level
- Analysis skills
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
9d
Manager, Operations
FM Industries —Fremont, CA
- $170,000 - $200,000 a year
- Full-time
- 7 years
- Computer literacy
- ERP systems
- Paid holidays
- Disability insurance
13d

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Security Cluster Account Manager

Creative Security Company -
Mountain View, CA

Quick Apply

Job Details

Full-time
$150,000 - $170,000 a year
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Alarm system monitoring procedures
Regulatory compliance
Software implementation
Workplace dispute resolution
Security system monitoring (security system operation)
Workforce management

Full Job Description

Summary

The Cluster Account Manager is responsible for the operational, administrative, and client-facing leadership of a technology client’s security program across multiple San Francisco locations. This role serves as the primary liaison between the client and security services provider, ensuring consistent service delivery, staffing coverage, training compliance, and adherence to contractual, regulatory, and client-specific requirements.

The ideal candidate is experienced managing enterprise security programs in a fast-paced, technology-driven environment and understands the expectations of corporate stakeholders, executive partners, and complex security operations.

Core Responsibilities:
Client & Operations Management

Serve as the primary point of contact for the client across assigned locations.
Ensure security operations are executed consistently in alignment with client standards, post orders, and contractual expectations.
Conduct regular site visits, operational reviews, and performance assessments.
Identify operational risks, staffing challenges, and opportunities for continuous improvement.
Build strong partnerships with client stakeholders through professionalism, responsiveness, and solution-oriented leadership.

Workforce & Staffing Management

Oversee staffing levels and ensure coverage across all sites and shifts.
Manage scheduling, staffing adjustments, backfill plans, and workforce requirements.
Partner with recruiting teams to forecast hiring needs and support onboarding efforts.
Lead and develop site supervisors and security leadership teams across multiple locations.

Training, Compliance & Quality Assurance

Ensure all security personnel meet licensing, certification, and training requirements.
Oversee onboarding, orientation, and on-the-job training compliance.
Maintain accurate training records and compliance documentation.
Support client reviews, audits, inspections, and regulatory requirements.

Systems & Technology

Utilize workforce management and operational platforms such as TrackTik, Salesforce, or similar systems for scheduling, reporting, and compliance tracking.
Maintain accurate operational data, documentation, and reporting.
Demonstrate knowledge of physical security technologies, including access control, CCTV, alarm monitoring, and incident reporting systems.

Performance Management & Reporting

Monitor officer performance and provide coaching, feedback, and corrective action when needed.
Review incident reports and ensure timely follow-up and escalation.
Deliver operational, staffing, compliance, and performance reports to leadership and client stakeholders.
Support implementation of process improvements, policy updates, and client-specific initiatives.

Key Performance Indicators (KPIs)

Success in this role is measured by:

Employee retention
Overtime management
Training completion rates
Client issue resolution
Contract profitability
Site inspection performance

Qualifications

5–7+ years of experience in private security operations, account management, or site management, preferably supporting multi-site, enterprise, or global environments.
Experience managing security operations supporting 100+ employees across 24/7 operations.
Proficiency with workforce management and operational platforms (TrackTik, Salesforce, or similar).
Experience leading process improvements, system implementations, and organizational change initiatives.
Strong background in employee performance management, conflict resolution, and KPI achievement.
Working knowledge of security systems, including access control, CCTV, alarm monitoring, and reporting platforms.
Experience supporting technology companies, corporate campuses, or enterprise clients preferred.
Strong understanding of compliance requirements, staffing models, and training programs.
Excellent communication, organization, and client relationship management skills.

Skills & Competencies

Executive-level client relationship management.
Strong leadership, coaching, and team development abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong judgment, professionalism, and problem-solving skills.
Ability to lead change initiatives and support organizational growth.
Ability to effectively communicate across all levels of an organization and diverse teams.

Working Conditions

Primarily field-based with regular site visits throughout San Francisco.
Must be available to support operational needs outside standard business hours, including occasional evenings and weekends.
Frequent interaction with clients, executives, operations teams, recruiting teams, and external partners.
Requires regular travel to customer sites, offices, and operational locations.
May require visits to commercial facilities, construction sites, warehouses, or other operational environments while following applicable safety requirements.
Ability to conduct presentations, walk sites, and remain active for extended periods.
Represents the organization professionally and serves as a key ambassador for client relationships and business growth initiatives.

Pay: $150,000.00 - $170,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

operational manager jobs in san jose, ca

Security Cluster Account Manager

Executive Director // Home Care Agency

Recyling /Collections Operations Manager

Field Operator - Fitness Application Testing

Senior HR Manager

Assistant Director of Electric Utility

Senior Manager, Operations

Operations Manager

Assistant Tour Manager

Technical Operations Director

Site Program Manager - Level 1

Manager, Facilities Services

Facilities Director -San Jose, CA

Director of Operations

Assistant Director, Employment and Benefit Services

Front Office Manager - FT

Business Management Operations Manager

MGR II CONTINUOUS IMPROVEMENT

Assistant General Manager

Manager, Operations

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