Safeway has an opening for a Third Person in Charge!
The Third Person in Charge is responsible for the operations of the entire store when the Store Director (SD) and Assistant Store Director (ASD) are not present. The position is one of the job classifications from which candidates for retail leadership development training are typically selected, the successful completion of which may lead to advancement into store management. The Third Person in Charge provides customer service, administers training to new employees, coordinates with others to determine hiring needs and to identify and select candidates for interviews, and assists with merchandising execution for the store. The Third Person also coordinates with the late shift employees in directing the day-to-day activities of the late shift when the Store Director and Assistant Store Director are not present, including assessment of daily operational needs and training personnel. Assists in ordering, receiving storing, pricing, stocking and merchandising.
Responsibilities
- Works primarily closing shifts to run total store operations in the absence of the Store Director and Assistant Store Director.
- Works with the Assistant Store Director on center of store operations and fills in for Assistant Store Director on their days off, when the ASD is filling in for Store Director, or while the ASD is on vacation.
- Overall management responsibility for the total store operation, including supervision of all employees and the handling of customer complaints, in the absence of the Store Director and Assistant Store Director.
- Initiates corrective action as needed in the absence of the Store Director and Assistant Store Director.
- Acts as the liaison between the Store Director/Assistant Store Director and the late shift operations to ensure smooth operations of the store.
- Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Engages in suggestive selling and other sales techniques. Handles customer relations issues.
- Performs ordering, receiving, storing, pricing, stocking, and merchandising duties. Coordinates with late shift employees/department leads in planning, organizing, and directing day-to-day operations of the store during the late shift and special sales/AD needs. Assists with implementing Company and Division merchandising policies and/or Store Director instructions.
- Coordinates with Assistant Store Director to prepare "things to do list" for night stockers for closing shifts; prepares "things to do list" for day stockers for day or mid shifts.
- May perform duties of the receiving clerk in the absence of the Inventory Control Clerk.
- Build and execute marketing and merchandising plans for the store working with Head Clerks, PICs, and Food Clerks.
- Ordering for displays and working with day stockers to minimize out of stocks.
- Support Store Director and Assistant Store Director with execution of the strategies to improve product placement, profit, sales, store standards, and other key metrics.
- Trains Head Clerks/PICs for possible promotion to Third Person in Charge.
- Support the Store Director with the overall success of the Company's Safety Culture and Safety programs in the store to provide a safe work environment for employees and shopping experience for customers
- Coordinates with Store Director and Head Bookkeeper/In-Store Recruiter to assess and meet hiring needs by ensuring positions are posted, interviews are scheduled for the Store Director, Assistant Store Director, or Third Person with candidates, and the onboarding of new hires takes place after hiring decisions are made.
- Ensures that the required web-based training is administered to new employees and ensures all mandatory training is provided to each new hires and newly promoted employees. Ensures all new hire paperwork and policies are acknowledged by all new hires and/or promoted employees and maintained in personnel files.
Store assignments can change due to operational needs.
Qualifications
Education Level: High School Diploma (or equivalent)
Experience Level
- Four or more years retail experience required
- Retail grocery experience preferred
Skills and Experiences
- Proficient customer service and supervisory skills.
- Strong understanding of overall store operations.
- Requires strong written and oral communication skills, leadership skills, and the ability to get along with others.
- High degree of initiative and sense of urgency.
- Available to work flexible hours (am/pm shifts).
- Ability to work independently and as a part of a team.
- Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co-workers.
- Requires the analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
- Requires the ability to judge and react to business activity.
- Requires knowledge of basic math and weights and measures.
Travel Requirements: None
Physical Environment
- Ability to stand and walk for long periods of time.
- Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
- Ability to push and pull fully loaded hand trucks and pallet jacks.
- Must sit, stand or walk for extended periods of time.
- May spend long periods of time at desk or computer terminal.
- May use calculators, keyboards, telephone, computer and other office equipment in the course of normal workday.
- Stooping, bending, twisting, and reaching may be required in completion of job duties.
- Workday is fast paced; holiday, evening and weekend work may be required.
Albertsons Companies' Northern California Division support office is located in Pleasanton, CA and supports the operations of 285 retail stores across northern California, northwestern Nevada, and Hawaii under the Safeway, Andronico’s, Vons, and Pak ‘n Save Foods banners.
Why you will choose us
Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic people who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.
We also provide a variety of benefits including:
- Diverse & Inclusive Work Culture
- Competitive pay with weekly payroll
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and more (eligibility details at myACI Benefits: https://myaci-benefits.com)
- Paid time off: vacation, holidays, and sick leave (eligibility details at myACI Benefits: https://myaci-benefits.com)
- Leaders invested in your training, career growth & development
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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