JOB SUMMARY: Supervise warehouse activities including dock, salvage, recycle and the processing of merchandise (textiles, shoes, bin, electronics, books, furniture, new/purchased goods, and identification of potential Ecommerce items) preparing items for shipment and sale.
ESSENTIAL DUTIES
The following essential job functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodations.
Coordinate and supervise dock and production staff in the offloading, loading, and preparation of merchandise from donation centers, home pickups and store returns, ensuring product is properly distributed for processing and/or sale as appropriate and that established standards of quantity/quality are being met.
Monitor production goals and sales and distribute products accordingly.
Ensure the maintenance and proper use of equipment, including hand trucks, pallet jacks, compactors, balers, and forklifts.
Schedule resources, including labor, space, inventories, and supplies, as they relate to item processing.
Manage salvage and receiving operations, including ensuring that salvage is properly prepared and tracked and that salvage tickets are completed and distributed.
Supervise staff, including selection, promotion, demotion, discipline/termination, training (including safety), performance appraisal, and salary change recommendations, according to Company policy.
Complete and submit required paperwork to ensure proper administration of established systems. Process payroll for employees, maintaining confidentiality in this and all other personnel-related functions and procedures.
Develop a safe work environment by training staff in safe work practices, communicating periodic safety information, and performing safety inspections.
SECONDARY DUTIES
Supervise and report on client progress/development as applicable.
Perform related duties as assigned.
JOB SPECIFICATIONS
EDUCATION/REQUIRED: High school diploma or equivalent.
LICENSE/CERIFICATION: Valid Class C California Driver’s License preferred; forklift operation certification required.
EXPERIENCE REQUIRED: Two years of progressively responsible material handler experience, including one year in a lead capacity or equivalent.
KNOWLEDGE REQUIRED: Material handling techniques and use of material handling equipment.
Basic math skills.
Familiarity with typical computer programs and computer operation.
Familiarity with Goodwill Central Coast’s mission and general company policies/procedures. This will be learned through on-the-job training.
EQUIPMENT USED: Typical material handling equipment, vehicles, and forklifts; typical office equipment.
SKILLS/APTITUDES/TEMPERAMENTS:
Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred.
Ability to deal with people beyond giving and receiving instructions. Ability to understand others’ feelings and personal viewpoints and adapt accordingly.
Ability to drive vehicles and forklifts in the transaction of Company business. This requires good driving record, and may require the ability to provide evidence of personal liability insurance.
Ability to coordinate eye/hand /foot movement to safely maneuver in and out of trucks and trailers, operate vehicles controls, walk up and down ramps and lift and/or stack donations.
Ability to accept responsibility for the direction, control or planning of an activity.
Ability to make generalizations, evaluations or decisions based on various situations or criteria.
Ability to maintain self-control and composure when confronted with emergency, critical, unusual or dangerous situations.
Ability to perform a variety of duties, changing from one to another without losing efficiency or composure.
Ability to maintain confidentiality in the transaction of duties.
Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.
JOB SETTING
Work is performed on a sheltered, but unenclosed loading dock. The temperature and exposure to elements will fluctuate depending on weather conditions. Dust and dirt is controlled by daily cleaning of the work area. There are occasional fumes from the trucks. There is occasionally handling of household toxic products received in donations. Work is completed independently but in cooperation with whole department. There is occasional contact with public. The work pace is sometimes hectic with occasional periods of high activity. The noise volume is moderately high throughout the day depending on the amount of activity, equipment and vehicles in operation and radio operation. Material handling equipment (forklift, hand truck, movable containers/racks) and trucks may be operated in or near work area. Walking on uneven ground (when going up and down ramps) is occasionally required. Otherwise, ground and work surface is even.
EMOTIONAL EFFORT:
The job requires some emotional effort involving occasional short deadlines. The work environment is varied with occasional periods of high activity/demand.
PHYSICAL DEMANDS
The job requires regular lifting lifting/carrying of objects weighing up to 25 lbs., with occasional lifting of up to 50 lbs. Large or heavier items (51 lbs. or more) will be moved either with assistance from another person or by using appropriate material handling equipment.
Sufficient mobility is required to walk up/down ramps, climb in/out of trucks, and walk on uneven ground
Normal or corrected talking, hearing, and seeing abilities are sufficient to perform the required tasks.
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either orally or in writing.
WAREHOUSE SUPERVISOR
SUPPLEMENTAL PHYSICAL REQUIREMENTS
Supplemental Physical Requirements
Standing
Regularly
31-70% of the time
Walking
Occasionally
11-30% of the time
Sitting
Occasionally
11-30% of the time
Bending
Regularly
31-70% of the time
Twisting
Rarely
0-10% of the time
Pushing/Pulling
Occasionally
11-30% of the time
Climbing
Regularly
31-70% of the time
Squatting/Kneeling
Occasionally
11-30% of the time
Lifting Carrying 10lbs. or less
Regularly
31-70% of the time
Lifting Carrying 11-25 lbs.
Regularly
31-70% of the time
Lifting Carrying 26-50 lbs.
Occasionally
11-30% of the time
Longest Distance Carried
150 ft.
N/A
Heaviest Item carried
50 lbs.
N/A
Hand/Shoulder/Foot: Simple Grasp
Regularly
31-70% of the time
Hand/Shoulder/Foot: Power Grasp
Regularly
31-70% of the time
Hand/Shoulder/Foot:
Fine Manipulation
Occasionally
11-30% of the time
Hand/Shoulder/Foot:
Gross Manipulation
Occasionally
11-30% of the time
Ability to use a hand truck
Occasionally
11-30% of the time
Reaching at or above shoulder level
Occasionally
11-30% of the time
Reaching at or below shoulder level
Occasionally
11-30% of the time
Operate foot controls or repetitive foot movement
Regularly
31-70% of the time
Driving long distance in a vehicle for an hour or more
Occasionally
11-30% of the time
Driving short distances getting in and out of vehicle repeatedly
Occasionally
11-30% of the time
JOB MODIFICATION
The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification.
