Top 3703 Engagement manager Jobs in San Mateo, Ca

Client Engagement Operations Manager
Assured —Palo Alto, CA
- $165,000 - $185,000 a year
- Full-time
- Remote
- Analysis skills
- Senior level
- Communication skills
- Health savings account
- Paid holidays
Participant Engagement Manager
Institute on Aging —San Francisco, CA
- $120,000 - $127,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
People Experience and Engagement Manager
Abby Care —San Francisco, CA
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Mid-level
- Commuter assistance
- Paid parental leave
14d
Escalation Manager
Freshworks —San Mateo, CA
- $115,940 - $143,220 a year
- Full-time
- Hybrid work
- Senior level
Quick Apply
Online Community Manager
HeyGen —San Francisco, CA
- $4,000 - $5,700 a month
- Contract
- Remote
- Mid-level
- 3 years
- Continuous improvement
People Engagement Program Manager
Twitch —San Francisco, CA
- $81,600 - $142,800 a year
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
Engagement Manager
Legora —San Francisco, CA
- $142,000 - $212,000 a year
- Full-time
- Office
- Senior level
- Communication skills
- Commuter assistance
- Health savings account
Community Engagement Manager
McAfee —San Jose, CA
- $123,650 - $203,150 a year
- Full-time
- Hybrid work
- 5 years
- Office
- In-person
- Paid parental leave
- Paid holidays
Social Media Manager
Stanford University —Stanford, CA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
Shelter Program Manager - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $70,304 - $75,000 a year
- Weekends as needed
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
HEYTEA Store Manager - Food & Beverage
GW RED LLC —Fremont, CA
- $75,000 - $98,000 a year
- Overnight shift
- English
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
(4) Learning Program Managers | (Hybrid, Contract) | Multiple Locations
CapeTalent —Mountain View, CA
- $55 - $65 an hour
- Contract
- Hybrid work
- Background check
- Mid-level
- Bachelor's degree
Quick Apply
7d
Sales Account Manager – Education Programs (Indian Community Outreach)
Afficient Academy —San Jose, CA
- $5,000 - $6,000 a month
- Full-time
- Hybrid work
- English
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
(4) Learning Program Managers | (Hybrid, Contract) | Multiple Locations
CapeTalent —San Francisco, CA
- $55 - $65 an hour
- Contract
- Hybrid work
- Background check
- Mid-level
- Bachelor's degree
Quick Apply
7d
Individual Giving & Donor Engagement Manager
Edible Schoolyard Project —Berkeley, CA
- $75,000 - $90,000 a year
- Email
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Immigrant Rights and Empowerment Program Manager
Street Level Health Project —Oakland, CA
- $72,000 - $75,000 a year
- Weekends as needed
- Spanish
- Management
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Territory Sales Manager
Infusion For Health —San Francisco, CA
- $85,000 - $120,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
11d
Care Manager
Instituto Familiar de la Raza, Inc. —San Francisco, CA
- $27.08 - $30.50 an hour
- Weekends as needed
- Spanish
- Google Workspace
- Adults
- Mileage reimbursement
- Health insurance
Quick Apply
4d
Learning Program Manager (Leadership Development) | Multiple Locations
CapeTalent —San Francisco, CA
- $55 - $65 an hour
- Contract
- Hybrid work
- Background check
- Bachelor's degree
- Agile
Quick Apply
15h
Install Manager (Kitchen and Baths)
MTM LLC —San Francisco Bay Area, CA
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Driver's License
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
10d

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Client Engagement Operations Manager

Assured -
Palo Alto, CA

Apply Now

Job Details

Full-time
$165,000 - $185,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Flexible spending account
Cell phone reimbursement
Family leave
Vision insurance
Life insurance

Qualifications

Knowledge management
AI use case identification
Systems integration
Strategic goal setting
Strategic management
Program management
Automation
Tooling
Operations transformation
Process design
Quality improvement leadership
Digital transformation
Quality performance measurement
Collaboration with product development teams
Analysis skills
Technology management
Application design
Decision making
Customer engagement
Data interpretation
Leading team collaboration initiatives
Data-driven problem-solving
Operational excellence initiatives
Implementation of strategic initiatives
AI-driven automation
Online help documentation
Senior level
Cross-functional team management
Process management
Prototypes

Full Job Description

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We're looking for a Client Engagement Operations Manager to lead our Client Engagement (CE) function into an AI-native operating environment. This is a builder's role for someone who sees operational friction as a problem to be solved with better systems, smarter tooling, and well-designed AI. You'll sit at the center of how our CE team works — reimagining processes from the ground up, embedding AI agents and automation into daily workflows, and raising the bar on both efficiency and quality across everything the team does.

This role is ideal for a self-starter who thrives with ambiguity, moves fast, and knows how to turn a strategic vision into shipped outcomes by partnering across the organization.

What You'll Do

Lead the AI-native transformation of Client Engagement. Set and drive the vision for a CE organization where AI is woven into the core of how work gets done — from client interactions to internal operations — and champion adoption across the team.

Proactively drive efficiency and quality. Continuously identify opportunities to streamline workflows, eliminate manual toil, and improve the quality of the team's output. You won't wait to be handed problems; you'll go find them and fix them.

Build AI agents and internal tools. Design, prototype, and deploy AI agents and internal tooling that connect across many different systems, giving the team leverage and freeing up time for higher-value work.

Own the strategic roadmap. Develop and execute a quarterly strategic plan for CE Operations, translating high-level goals into concrete initiatives with clear owners, milestones, and measurable outcomes.

Own the team's knowledge sources. Take ownership of knowledge assets such as the Client Engagement Knowledge Base, keeping them accurate and useful, and proactively suggest new layers of knowledge and documentation that would benefit the CE team.

Work cross-functionally to drive results. Partner across Client Engagement, Sales, Engineering Operations, Product Operations, and other teams to align on priorities, remove blockers, and deliver outcomes that no single team could achieve alone.

Measure and iterate. Define the metrics that matter for CE operational health, track progress against them, and use data to continuously refine how the team operates.

What You'll Bring

Proven experience in an operations, strategy, or program management role, ideally within a client-facing or go-to-market organization.

Hands-on familiarity with building AI agents and internal tools that integrate across multiple systems and platforms. You're comfortable getting into the details of how automations and integrations actually work.

A self-starter who can independently develop a quarterly strategic plan and work across multiple stakeholders to drive it to completion.

Demonstrated success working cross-functionally across teams such as CE, Sales, Engineering Operations, and Product Operations — you know how to build trust, align competing priorities, and get things done through influence.

A proactive mindset: you spot inefficiencies and quality gaps before they become problems and take ownership of solving them.

Strong analytical skills and comfort using data to inform decisions and measure impact.

Excellent communication skills, with the ability to translate between technical and non-technical stakeholders.

Why This Role Matters

Client Engagement is on the front line of our relationship with customers. By making this team AI-native, more efficient, and higher-quality, you'll directly shape the experience clients have with us and set the standard for how modern operations teams should run. If you want to build the future of a function rather than just maintain it, this is your role.

Benefits:

Competitive Compensation: Competitive salary and equity packages for all employees

Healthcare Plan: Platinum medical, dental, and vision

Free life insurance: Including long-term disability & short-term disability

Unlimited PTO: Uncapped vacation days & paid holidays

Family Leave: Maternity & paternity

401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute

WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

Team events & Offsites: We're remote, but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at [email protected] before sharing any personal information**

Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation Range: $165K - $185K

Apply Now

Refine Your Search

engagement manager jobs in san mateo, ca

Client Engagement Operations Manager

Participant Engagement Manager

People Experience and Engagement Manager

Escalation Manager

Online Community Manager

People Engagement Program Manager

Engagement Manager

Community Engagement Manager

Social Media Manager

Shelter Program Manager - Family Shelter Services

HEYTEA Store Manager - Food & Beverage

(4) Learning Program Managers | (Hybrid, Contract) | Multiple Locations

Sales Account Manager – Education Programs (Indian Community Outreach)

(4) Learning Program Managers | (Hybrid, Contract) | Multiple Locations

Individual Giving & Donor Engagement Manager

Immigrant Rights and Empowerment Program Manager

Territory Sales Manager

Care Manager

Learning Program Manager (Leadership Development) | Multiple Locations

Install Manager (Kitchen and Baths)

I want to receive the latest job alert for engagement manager in san mateo, ca

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