Top 10337 Support manager Jobs in San Mateo, Ca

Estate Manager (2026)
Excellence Services, LLC —Atherton, CA
- $180,000 - $300,000 a year
- Full-time
- Google Workspace
- Clean driving record
- 7 years
- Paid holidays
- Health insurance
Quick Apply
Customer Service Assistant Manager
K&L Wine Merchants —Redwood City, CA
- $75,000 - $78,000 a year
- Overtime
- Hybrid work
- Mid-level
- High school diploma or GED
- Travel
Quick Apply
6d
Manager, Workplace Services
roblox —San Mateo, CA
- $145,630 - $178,400 a year
- Weekends as needed
- Hospitality
- 7 years
- Mid-level
Supervisor - Customer Service Airport Operations
United Airlines —San Francisco, CA
- $80,235.90 - $98,066.10 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
4d
Contact Center Manager
NVIDIA —Santa Clara, CA
- $72,000 - $115,000 a year
- Full-time
- Bilingual
- Mid-level
- Analysis skills
8d
Office Manager - Mountain View
Allen Control Systems —Mountain View, CA
- $120,000 - $160,000 a year
- Full-time
- 7 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Service Manager
Tesla —Burlingame, CA
- $108,000 - $192,000 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Escalation Manager
Freshworks —San Mateo, CA
- $115,940 - $143,220 a year
- Full-time
- Hybrid work
- Senior level
Quick Apply
Associate Service Manager
Tesla —Burlingame, CA
- $97,058 - $162,000 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Associate Manager, Premier Support (Customer Experience)
Ramp —San Francisco, CA
- $100,000 - $132,000 a year
- Weekends as needed
- Hybrid work
- Analysis skills
- Home Health
- APIs
- Travel reimbursement
- AD&D insurance
9d
Operations Manager
UOVO —South San Francisco, CA
- $130,000 - $140,000 a year
- Weekends as needed
- Forklift
- Mentoring
- Senior level
- Commuter assistance
- Paid holidays
Quick Apply
Operations Manager, Office of Residential Education
Stanford University —Stanford, CA
- $100,023 - $115,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
Operations Support Manager
Sodexo —Santa Clara, CA
- $89,250 - $115,500 a year
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
10d
Manager, Fleet Support Operations
Zoox —San Francisco, CA
- $131,000 - $158,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Mentoring
- Health insurance
- Paid time off
Quick Apply
Assistant Shipping Manager
See's Candies —Daly City, CA
- $90,000 - $115,000 a year
- Full-time
- Microsoft Word
- Spanish
- Mid-level
- Paid time off
- Parental leave
Service Deliver Manager, Consumer Support, YouTube
YouTube —San Bruno, CA
- $136,000 - $196,000 a year
- Full-time
- 7 years
- SQL
- Bachelor's degree
Customer Operations Lead
Hercules —San Francisco, CA
- $100,000 - $250,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Travel
- Health insurance
- Dental insurance
Quick Apply
Workplace Experience Manager
Render —San Francisco, CA
- $115,000 - $200,000 a year
- Full-time
- Google Workspace
- Office
- 3 years
- Commuter assistance
- Paid parental leave
Vendor Manager, YouTube Trust and Safety, ML Ops
YouTube —San Bruno, CA
- $111,000 - $159,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
11d
Workplace Operations & Experience Manager
Whatnot —San Francisco, CA
- $174,000 - $205,000 a year
- Full-time
- Hybrid work
- Hospitality
- Office
- 8 years
- Paid parental leave
- Health insurance

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Estate Manager (2026)

Excellence Services, LLC -
Atherton, CA

Quick Apply

Job Details

Full-time
$180,000 - $300,000 a year

Benefits

Paid holidays
Health insurance
Paid time off

Qualifications

Google Workspace
Staff supervision
Operations management
Procedural guides
Property supervision
Standard Operating Procedures (SOPs) implementation
AI tools proficiency
English
Incident Escalation
Driver's License
Vendor compliance management
Bachelor's degree
Quality control documentation
Attention to detail
Quality assurance standard operating procedures
Issue tracking
Vendor performance improvement
Vendor relationship management
Managing projects
Productivity software
Document management
Construction vendor management
Escalation handling
Standard operating procedures (SOPs)
Staffing management
Facilities maintenance schedule development

Full Job Description

Availability: Typically 9 am - 5:30 pm M-F. As a salaried exempt position, the role is based on responsibilities and results, with reasonable availability for on-call support as needed to fulfill management duties.

COMPENSATION:

$180,000 - up to $300,000/year (DOE)

Discretionary year-end bonus (up to 20%)

Health insurance

Paid vacation, holidays, sick days

Position Overview

A private ultra-high-net-worth household in Atherton, California is seeking an experienced Estate Manager to oversee the day-to-day operations of a high-end private residence.

The Estate Manager is a salaried exempt management employee responsible for directing and overseeing the operations of the estate and associated properties.

Key Responsibilities

Estate Operations

Oversee daily operations of a high-end private estate in Atherton.

Ensure the property is maintained to an exceptional standard at all times.

Manage household readiness, maintenance schedules, service quality, and operational priorities.

Identify issues early and resolve them proactively before they require principal involvement.

Maintain a structured system for property operations, follow-ups, issue tracking, and closure.

Staff Management

Direct, supervise, and evaluate household staff and onsite service personnel.

Set clear expectations, workflows, standards, and accountability.

Monitor staff performance, service quality, punctuality, professionalism, and execution.

Support training, corrective follow-up, and continuous improvement of household operations.

Reduce repeated mistakes and low-level operational issues through structured management systems.

Vendor Management

Manage vendors and service providers, including maintenance, landscaping, pool, HVAC, security, repairs, specialty contractors, and other estate-related vendors.

Coordinate vendor schedules, access, service quality, follow-up, and issue resolution.

Ensure vendors meet household standards and complete work properly and on time.

Maintain vendor records, service history, and recurring maintenance schedules.

SOP, Systems & Quality Control

Build, improve, and enforce SOPs, checklists, inspection routines, communication protocols, and escalation standards.

Create practical systems that improve consistency, reduce mistakes, and make daily operations easier to manage.

Conduct regular quality checks and ensure issues are documented, assigned, followed up, and closed.

Help create a household operation that is structured, reliable, and not dependent on principals’ daily involvement.

Project Management

Manage estate-related projects, repairs, upgrades, maintenance tasks, and operational improvements.

Track timelines, owners, vendors, costs, risks, and completion status.

Ensure projects are completed properly, efficiently, and with minimal disruption to the household.

Communication & Reporting

Provide concise, organized, and solution-oriented updates to management and principals when needed.

Exercise discretion in determining when and how to escalate household issues. Escalate appropriately with clear options and recommendations.

Maintain discretion and professionalism in all communication.

Protect the privacy, confidentiality, and preferences of the household.

Emergency Response

The Estate Manager serves as the primary operational decision-maker during emergencies and is expected to:

Assess risks

Direct response efforts

Coordinate vendors

Protect principals and assets

Implement contingency plans

Document actions and outcomes

Requirements

Bachelor’s degree preferred.

7+ years of experience managing large, high-end private residences, private estates, UHNW households, family office residences, or comparable luxury residential environments.

Proven experience managing household staff, vendors, maintenance, service standards, and daily estate operations.

Strong project management and people management skills.

Proven ability to build or operate SOPs, checklists, quality control systems, vendor logs, staff schedules, trackers, and escalation protocols.

Flexibility for a 24/7 on-call lifestyle, adapting to the dynamic needs of the estate.

Exceptional communication skills in English, both written and verbal.

Technologically proficient, including Google Workspace / G-Suite, iPhone, MacBook, shared calendars, trackers, task management tools, and practical AI tools.

Strong analytical, learning, communication, prioritization, multitasking, and problem-solving skills.

Highly organized, detail-oriented, proactive, and able to anticipate issues before they escalate.

Strict adherence to confidentiality and privacy.

Must be legally authorized to work in the United States and able to pass extensive background checks.

Ready for pre-employment health screenings, including physical, psychological exams, and drug tests; annual flu vaccination required.

Valid driver's license with a clean record; reliable transportation for daily commute to Atherton, CA.

Seeking a long-term commitment.

Preferred Qualifications

Experience working in UHNW private households, luxury residences, family office residences, or similar high-standard private environments.

Experience managing large estates, multiple residences, vacation homes, or multi-state household operations.

Experience stabilizing household operations, improving service quality, and reducing operational friction.

Experience building household systems from the ground up.

Prior experience in Atherton, the San Francisco Bay Area, or similar UHNW markets is a plus.

Pay: $180,000.00 - $300,000.00 per year

Benefits:

Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

support manager jobs in san mateo, ca

Estate Manager (2026)

Customer Service Assistant Manager

Manager, Workplace Services

Supervisor - Customer Service Airport Operations

Contact Center Manager

Office Manager - Mountain View

Service Manager

Escalation Manager

Associate Service Manager

Associate Manager, Premier Support (Customer Experience)

Operations Manager

Operations Manager, Office of Residential Education

Operations Support Manager

Manager, Fleet Support Operations

Assistant Shipping Manager

Service Deliver Manager, Consumer Support, YouTube

Customer Operations Lead

Workplace Experience Manager

Vendor Manager, YouTube Trust and Safety, ML Ops

Workplace Operations & Experience Manager

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